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“Joseph the salesman was very attentive, professional, and helpful. He took his time to help us choose our appliances. He was very informative on the different brand sold by the store.”
“Very helpful sales staff and especially the store manager. Helped me put together the order for my new mattress and accessories.A pleasure to do business with this company!”
“I needed a stove immediately and chose to go to P.C. Richard Staten Island . It was the best decision I made. Steven 7291 the sales counselor had so much patience for all my questions. He was so knowledgeable, caring, courteous and patient. He helped me pick out the stove that I am so happy with. The price was also better than all the competitive prices. Thank you again Steven 7291.”
“Dan & Mr. Kelly were awesome in helping me pick a security defense for my devices. They were very professional & knowledgeable in the product total defense that was recommended to me. I received great customer service from them.”
“I went to PC Richards today and had the greatest experience. This salesman "Gus" was excellent and answered all my questions and more. He also helped me save some money. I highly recommend them and ask for GUS”
“Syed SR, my man he is so friendly and knowledgeable he guided me through all my boom box purchases in he show me the features of jbl boom box I love it highly recommended”
“Kendell is the man! He never made it feel like he was trying to sell me anything. He took the time to listen to my reasoning + concerns and was able to help provide knowledgeable answers and insight that helped make for an informed purchase. His transparency and candor throughout the entire process is what allowed me to trust his opinion and I knew he really cared about what was best for me. I highly recommend working with Kendell to find your sleep solution!”
“It was an excellent experience. Chris Greco excellent sales person, very patient and knowledgeable. He was very efficient making the whole process seamless. I plan on doing business with PC Richards again. I highly recommend this company, especially Chris G”
“Excellent customer service. Bryan and the team were so accommodating and helpful (also welcomed our little dog to try our new mattress!)
Totally worth the trip into the city!”
10AM - 7PM
1539 Forest Ave, Staten Island
Mattress Stores
“Justin was very professional, polite and helpful. He had the exact frame I wanted and put it my car for me. Highly recommend this store.Update as of 4/27/24: once again I had a great experience in the Forest Ave Mattressfirm! Justin explained my options clearly and gave me a great price on a new king sized mattress. could not have been better!”
“I was shopping for a new washing machine and I was greeted by an employee named Victor. He was very pleasant, patient and kind to me. He knew a very great deal about the product I was interested in and make me feel comfortable and secure about my decision. Victor went above and beyond to help and even spoke to his manager about giving me a reduced price for the washing machine I wanted. I would definitely return to this store because I felt valued here. Thanks Victor for your hospitality! And thanks PC Richards for hiring him. Customer service is top notch!”
“I’ve new to the state, so as I was shopping for my new apartment, i was a little lost, but eventually I got my way around as this store quite literally has everything. And that young fella Matthew was his name I believe, helped me get around and helped save a lot of time.”
“It wears so good. More than I expected it to be Steve Prestup was so Courteous, Friendly and very Good with Customer Service. Thank Steve Prestup and the Mattress Firm Company”
“I recently had a wonderful experience at this mattress store, largely thanks to Luis. From the moment we walked in, Luis was incredibly attentive, dedicating ample time to help us find the perfect mattress that suited our needs. His patience and kindness really stood out; he was informative without being pushy, always maintaining a good mood that made the shopping experience pleasant and stress-free. His expert guidance was invaluable, and we felt confident in our choice thanks to his thorough explanations and willingness to answer every question. I highly recommend this store to anyone in search of a new mattress, and suggest asking for Luis if you want expert advice delivered with genuine care.”
“I had a great experience purchasing a mattress with the amazing help of Ralph! It was a completely seamless process and he helped so much getting the mattress onto my car! Thank you Ralph and mattress firm☺️!”
“I recently bought a bedroom set from this location. The experience was exceptional!! Sharon was our sales person and she was well informed on the products, professional and just a beautiful person to deal with! White glove service!! I highly recommend if you visit this location that you ask for Sharon Praylow!! Love our room too!”
“I recently purchased a mattress with Andy at Mattress Firm. I had a great experience and would like to share mine. Andy was an amazing communicator and really took the time to understand my sleep style. It's awesome that he showed me different models and helped me find the perfect bed. And to top it off, he got me a fantastic deal! That's definitely a win-win situation. I would highly recommend Andy from mattress firm to anyone looking for a new mattress.”
“Yesterday, I visited the mattress firm website looking for a deal. Today, I decideded to go to the store and Thomas introduced me to an even better option and great deal. I was able to try the mattress at the store and right after, I proceeded to make the purchase. My mattress will be delivered right into my apartment.Thank you, Thomas for the experience.”
“Enjoy working with Annie, she’s very helpful, knowledgeable and very patient. I spent as much time as I wanted testing the mattress and laying on them as long as I felt like I needed. I never felt rushed or uncomfortable. A pleasant experience and this was the second time for me in this store.”
“I really wanted a new mattress because the previous one wasn’t leaving me with a good nights rest. My husband and I came in and we were paired with Steve who showed us numerous options. Steve was very knowledgeable and went through the different beds and functions of adjustable bases as well. I’ve never considered an adjustable base but we ended up buying both the mattress and the base! Best sleep now and we’re so happy. Thanks Steve!”
“Patrick's the best! Patient, attentive, detail-oriented, and was willing to work within my budget. He went above and beyond! Highly recommend! Quality service.”
“I'm a designer in Chicago and have a client in NYC that needed an adjustable bed. My client and I worked with Natasha and Bill and they could not have been any more wonderful. Friendly, helpful and incredibly knowledgeable about the product. They really provided an easy, turnkey experience and we're a pleasure to work with.”
“I had a great experience at Mattress Firm! Ray was super helpful and really took the time to assist me in choosing the right mattress for me. I’m very happy with my choice and the process was simple and seamless.”
“Jodi was awesome, I went in to buy a mattress yesterday and she helped me choose the right one within my budget super fast. Great experience, will definitely come back. :)”
“The salesperson was very knowledgeable and informative about the different types of mattresses. She was not pushy. I am very happy with the mattress that I selected.Thank you Cindy.”
“Renee was amazing to work with. She was very patient and walked us through many different options. Scheduling and delivery were also very smooth. Overall it was a great experience.”
10 AM - 7 PM
625 Atlantic Avenue Ste 217, Brooklyn
Mattress Stores
“CHAD is a great knowledgeable person. I took his advice and I don’t regret it. He’s not JUST trying to get a sale. He wants the best for you. Same for Elijah. Both very nice people. They made my experience very good. Couldn’t be happier.”
“Valerie was very patient, attentive and listen to all our needs. she answered all our questions, very knowledgeable, professional. Thank God she was there. Overall experience was excellent. A thumbs up for her. Thank You Valerie. ?”
“Chad , great guy, very professional and sympathetic to my needs. Got me, more than a great deal on my adjustable bed frame with an outlet deal) Very satisfied with this purchase and his service. I highly recommend sleepy's !”
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“Before making my refrigerator purchase online, I spoke with Jesus, a customer care specialist at the Bay Ridge, Brooklyn location. He was very helpful, and so kind and patient. Every customer service representative should be like him. He even called me back to give me additional information about where I could view the fridge on display. He answered all of my questions about the dimensions of the fridge, the material used for shelving, and the installation service available. He was able to locate the fridge I was looking for. If you ever visit the PC Richards Bay Ridge location, you should ask for him.”