Valu Home Centers has been serving the do-it-yourself community since 1968, with 36 stores across Western and Central New York and Northwestern Pennsylvania. The store offers a wide variety of products, including furniture and lumber, providing a friendly alternative to large warehouse home improvement stores. Customers appreciate the welcoming atmosphere, with staff who greet them upon entry and are eager to help find the right products or answer questions. Many describe the shopping experience as a pleasure, highlighting the helpfulness and customer service of the employees. While most interactions are positive, there was a mention of a rude employee during one visit. Overall, Valu Home Centers is known for its good customer service and helpful staff, making it a favorite for DIYers and homeowners alike.