Verizon offers mobile phones, 5G home internet, and business services. Customers can visit the store in Batavia or go online to schedule appointments, place orders, and use options like in-store pickup, free 2-day shipping, or same-day delivery. Reviews highlight outstanding and amazing service from representatives, who are described as friendly, going above and beyond to help with activation, data transfer, and answering questions. The staff is noted for being welcoming and helpful from the moment customers enter. While some note the great service and recommend the store for getting phones, a reminder is given to be careful of extra fees. Overall, experiences are reported as very pleasing with no problem from the representatives.
Every time I have gone into this Verizon, they have been helpful, amazing, and just great people to deal with. I usually go here to buy my accessories for my Google Pixel phone because they are usually the only ones who have them at a decent price.
April 2024
I received a new phone for the one I lost.Mark was outstanding in getting my phone activated. He went above and beyond to make sure my replacement phone capture all of my data. Totally outstanding service from Mark.
February 2024
Friendly very helpful service, ever that we didn't buy the phone there
