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March 2024 by Stephen Harloff
Christina the manager at the batavia ny location was very help caring kind during my time at renting the storage unit she accomandated me at my time of rental thankyou christina for a great job
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March 2024 by Natasha Durney
I have had a great experience with the storage mall Batavia location. No complaints here!
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August 2023 by Ryan Ziegler
I had my beloved car stored here for 10 months and I had no issues. Pricing was fair. The owners/operators were courteous and professional. I'd store my belongings here again for sure!
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May 2023 by Felicia Gross
Theresa has always been a wonderful help when I need assistance with my employer's unit.
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January 2023 by T Fdz
Decent weatherized storage area, however, getting through the gate has become a hassle lately as codes will not work from the outside. There were at least 6 vehicles today, 12/31/22, who had a hard time going through, including myself.
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August 2022 by NiTE Rhino
So far so good. Great people. Easy to access account online.
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July 2022 by Leah Cargill
I'm a new tenant but I greatly appreciated Christina's help in getting my storage unit and insurance squared away. She also helped me to upgrade to a different unit and was incredibly helpful through the entire process.
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April 2022 by Alexis Magoffin
Security gate always wide open. Pot holes.
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February 2022 by Salvatore Andrews
Fast friendly service thank you for getting me in and out in a reasonable time
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December 2021 by Sandy Oh
Nice inside storage units. And easy unloading.
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December 2021 by Marilyn Mael
Did not visit. Drove by on way down College Road.
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November 2021 by aardvark pepper
Theresa was friendly, helpful, and professional. Everything went smoothly for the years I rented units; checkin and checkout too.
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September 2021 by conspiracy filmed
I've been a tenant here for 4+ years! And I couldn't be happier with the service I get from the location manager. Truly a person with scholar people skills! Very friendly, always treated me with respect, very polite! Teresa is an all around amazing person and easy to talk to!
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September 2021 by Diane Hain
While my storage units was well taken care of, there were two situations that were not favorable for me. During the nine months at the storage unit, there were MAJOR potholes outside my unit. And on a rainy day, I had to contend with puddles going in and out. On my last month at the unit, there were questions about the the monthly charges. When I received a very mean and ugly voicemail about the situation I was very angry at the way the company treats their customers. I will not favorably recommend.
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September 2021 by Rhino Dj
So far so good. Great people. Easy to access account online.
