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September 2024 by Karl Zufall
They do good work
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September 2024 by Ryan William
I paid you 2grand for a new axle dude…… and I get my truck back with an engine code which wasn’t there before. Wouldn’t recommend this shop.
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August 2024 by Colleen Henry
Traveling from Maine to ND to drop our son off at college, the truck had an issue. Nearing closing time L&L not only took the time to diagnose the issue, ordered, and offered to stay late to install the part! After a quick fix, we were off on our way and got him to school on time thanks to their amazing service!
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August 2024 by Jeffrey Dejessie
I brought in my SUV yesterday, a cable connected to the transmission became disconnected. Nothing major, but the gentleman took care of my problem and I was out in about 30 minutes. Great price great service!
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August 2024 by Lou R
Don't bring your car here. Cameron the owner robbed me for nearly 1,100.00 and his mechanic didn't do anything but "inspect" my clutch. That cost me 11 hundred bucks. Oh, they claim that the clutch was working fine and recommended I should go with a new transmission! Cha king, cha king ? ! It doesn't take a genius to see where this is going. After I reluctantly had to pay this bill for my car to take up space there he said a dual flywheel would most likely fix the chatter sound since he had the same issue. Interesting, so is it a new transmission or flywheel? Big difference in cost between the two. He gave himself away and helped confirm my suspicions all along. This shop doesn't replace worn parts . They are telling their customers that they need new or rebuild transmissions! If you let them take you for 3 to 6 grand or more know that they usually don't scrap your transmission. They let you think they did and replace the worn sensor or module. Run from this place. They are crooks and karma has a way of finding. He also forced me to sign the repair bill which stated that all repair work was done to my satisfaction or he would not release my keys or the car until I signed it! And he made sure I payed before he shoved that bill to be signed in front of me! But little did he know, I signed it "under duress". I want my money back. You're a thief
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August 2024 by Corey Ambrose
Repair was quick and effective great people there also
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July 2024 by Kathleen Barone
I took my camper van to them and they were wonderful,he called me every time he found something wrong.He always asked first before he repaired it.Very pleased with them, they went out of their way to solve the problems
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June 2024 by Shane Pedini
The people here from the mechanic to the counter, people were terrific. They’ve actually done four transmissions for me in the big Penske cube vans. I would recommend them to anybody.
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June 2024 by Rebecca Peters
Very kind and thorough! My best friend and I were on our way back to Michigan from our Memorial Day vacation and my transmission RANDOMLY decided to stop working. We were towed to L&L and I'm so thankful we were! They were super friendly and made us a #1 priority to ensure we were taken care of in timely manor! Highly recommend these guys!
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June 2024 by willis easton
Very nice company. Had transmission rebuilt and another vehicle towed.
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June 2024 by Pittbull Motorsports
Great transmission guys, they really know what they are doing
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April 2024 by Dustin Landin
Definitely bring your car here with transmission issues. These guys know their stuff! I would not trust anyone else with any transmission related problems in Batavia.
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March 2024 by Gary Williams
Not sure of these guys was on a trip to visit with family and on the way home check engine light on took it to L&L they said needed a torque converter so had it done also they put a replacement transmission in now back home in FL 32000 miles since repair
and transmission is slipping was told need to replace it payed 3500 for repair at L&L not happy
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March 2024 by Elliott Hickman
My first experience with them was a great one keep up the great work
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January 2024 by Dar Dehmler
Don’t diagnose, charge for full rebuild then blame you for their terrible work, harness hanging bolts missing shifts worse than before. Useless warranty. Told me upon bringing it back that they couldn’t diagnose the transmission due to the obd2 port not working. I changed the fuse that fixed the port. Then I’m thinking well how did they know I needed 4700 dollar transmission rebuild if they couldn’t diagnose it?!?! How can you be a tech that cannot determine a fuse is blown! I’m pretty sure I paid $4700 to have a fluid change and pressure wash. I had another fleet truck in there they did an “upgrade” to the grounds the harness was dragging on the ground when I got it back. I didn’t know that’s what they meant by upgrading the grounds! Save your hard earned money from this place; don’t learn the hard way like i did. My engine runs exactly how it should. I canceled the check due to my truck shifting the same or worse than before. They don’t diagnose anything they say they just take your money and pretend all is well. They couldn’t diagnose a fuse for the obd port that’s tied to the cig lighter they made me “fix “ my electrical issues before blaming the truck further…To the responder, this is deflection because you don’t stand behind your work and service and you’re trying to make me out as a customer with no mechanical knowledge and justify the service I received. I forgot about the repair bill I got when the new transmission lines you put in weren’t put in their brackets and rubbed on the frame causing me a tow too. Just awful work! What about the other truck you left the harness unclipped and dragging on the ground? Is that my engine or electrical issue on that one too? You said you did an update to the grounds. What a joke you didn’t even bother to respond to that.In my world if I don’t finish a job or do it incorrectly I have to give a refund or fix it.Reluctantly I re issued payment to get my truck out of your hands. I reached out a couple of times even to see if I could get you to do something and you laughed and said to adjust the new kick down cable I put in that should have been something you did. So I shouldn’t have had to do that just like replacing the lines again and throwing a new fuse in to plug into a computer. It’s not an adjustable cable either, which you replied oh it’s just over adjusted from the factory too tight meanwhile it did make no difference anyhow because the internals of the “rebuilt” transmission aren’t right. You could have went old school and put additives and wood shavings in it and done better to me. You’re not sorry for my negative experience but rather the public consequences of such an experience.
