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July 2024 by Roger Lord
Very helpful and polite staff
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September 2023 by Robbie Fitzpatrick
Ordered a part to have shipped to me. I had great customer service from the guy in the parts department. Very helpful and had my part to me in record time. Thank you
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September 2023 by Don Stanton
I have a huge horse farm with 70 horses. Because of the rainy weather, we have been way behind getting our hay in. But with the stretch of good days we are having I cut about 35 loads of hay.On Sunday Sep. 3rd as I was baling the bearings on the roller for the kicker went and it broke really bad. Nothing was opened and the next day was Labor Day. On Labor Day morning I called so many places but there was no answer, except one. When I called Java Farm Supply John Bookmiller answered. I apologized to him for calling on a holiday, and then explained to him my situation. From his remarks, instantly I could tell that he not only understood, but that he really cared. I told him about the parts I needed. Java is not a New Holland dealer but John knew exactly what I was talking about. He explained to me how the bearing has a lip on it that a collar with a set screw fits over to hold it in place. I had just taken the whole assembly apart and that is exactly how it is. Then, to my astonishment he quoted from memory the part number that I needed. And it was like a 6 digit number! He had that in his head! He then told me that he is over a 2 hour drive away from where I live but that he will call a guy near me and call me right back. He did call me right back and said that he has a guy (Jonathan) that is going to go to the Java store in Kirkville and set them out by the door for me. It was a short 20 minute drive and the parts were in a bag right where he said they would be. They were exactly the right bearings! I put everything back together, adjusted the belt and went up and started baling. Thanks to John I baled over 1000 bales today. I will bale more than that tomorrow and again on Wednesday. This morning I had about 3500 bales down in the fields and I never would have made it without John’s help because it is going to rain on Thursday.Here is a guy who I called on Labor Day when his stores are closed and he has the day off, and he not only answered, but he was happy, pleasant, and even knows the part numbers that I need in his head for a New Holland baler which is a brand that they aren’t a dealer for! On top of this, the price that he asked was about 3 times less than what I was expecting.I cannot even begin to express how grateful I am to John for what he did for me. He not only really knows his stuff, he really cares.Don Stanton
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July 2023 by Frank Licata
John is a great salesman and pleasant to work with. I highly recommend these people for any implement you may need
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May 2023 by Michael Lyons
I stopped in to check on a parts to see if they might have it and very friendly very helpful definitely be going back!
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April 2023 by Bobby Vendetti
Batavia has all equipment supplier java is just one of the bunch..
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March 2023 by Ford guy 302
Only place that had the parts I needed.Shipping was fast.Price not bad for being a dealer.
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February 2023 by John Caputo
Product, service and support, for my next purchase im not even going to shop around.Update manufactures pivot plate went, heard was a common problem . Should be a manufactures defect and a recall . The replacement part is heavier. Beware you can just buy the part not whole assembly.
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February 2023 by Tom Phelps
Staff Very Helpful. Love my GC1725MB
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February 2022 by Ron Gibson
Had my tractor serviced in Batavia Chris did a awesome job. He took pride in working on my tractor he explained what he did and fixed. I will definitely come back. The staff is very professional and helpful really a pleasure to deal with .
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February 2022 by Donna Cox
didn't buy anything but you must fix your parking lot. a bunch of craters in the parking lot, almost twisted my ankle
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February 2022 by Johnny Donovan
Everyone was super nice, came in to make a delivery. All drivers coming in and going out come in on Liberty, turn in at the Castrol premium lube Express you'll see the entrance at the end of their driveway their doc is up aways towards the left when you want to leave go back out the same way.
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February 2021 by Nina Metzger
Small assortment of tractors.
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February 2020 by Steve Campagna
Awsome staff, professional and curtious.
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February 2020 by Tasha Coleman
The services is ?wonderful
