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November 2023 by PamelaJ
First visit today for treatment of vertigo. The front staff was welcoming, helpful and friendly. Vaughan and Robin evaluated and treated my mom and were compassionate, very thorough with their exam and intake, and extremely knowledgeable. They were gentle with my Mom and explained exactly what they were doing. I would highly recommend this office. Thank you so much!
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November 2023 by elizabeth smith
Very professional and all therapists are courteous and accomadating thruout the Therapy session
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October 2023 by Thomas Kyle
I had a triple hit concussion and after home confinement for 3 weeks needed a really good vestibular therapist. What I ended up with was Robyn, a great vestibular therapist that over the past 5 months has done a phenomenal job of reducing or eliminating my symptoms and more importantly recommending follow ups with other specialists to address ear and vision issues that were affecting my recovery rate. The rest of the staff is just as good and I strongly recommend them.
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August 2023 by Naomi Kaplan
Robin is phenomenal. She is caring and extremely knowledgeable. She knows how to push me further than I thought I was capable of, while still being extremely in tune with what is too much for me. Robin has been doing Vestibular therapy with me as well physical therapy. All of the staff at this facility are very kind and pleasant to be around. Honestly can not recommend Robin enough. She is the best therapist I have ever worked with.
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July 2023 by barbara hurley
PM&T is providing the personal care & rehabilitative exercise I need to regain strength and confidence after my accident. The therapists are terrific !!
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June 2023 by Margot Mifflin
I've been to at least five physical therapy centers in Rockland over the past decade and this is far and away the best: it's clean and well-organized, and the staff (front desk and therapists) is pleasant, professional, knowledgeable, and caring. I was never left stranded between activities as I was so often at other places. The "gym" is also nice--surrounded by trees on two sides, with natural light.
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May 2023 by joann s
So professional, extremely patient, amazing bedside manner, knowledgeable very very knowledgeable, quick check in and check out. Staff is terrific. I thank them!
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May 2023 by Gail Litwak
The facilitate is clean and inviting . The Physical therapist Susie has helped me and my husband in the past with excellent treatment .
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April 2023 by kate Neff
I cannot emphasize enough how strongly I recommend against seeing Dr. Andrew Hall for any medical needs. My experience with this physician was beyond terrible and left me traumatized.Not only was Dr. Hall abusive and prejudiced towards me, but he also violated my rights as a patient. HIPAA laws give patients the right to protect their privacy, and Dr. Hall and his staff completely disregarded my wishes when they demanded to take my picture.Dr. Hall's behavior during the examination was unprofessional and outright abusive. When I asked him to close the door for privacy, he exploded in anger and began screaming at me. As a woman and person of color, I felt extremely intimidated and threatened by his behavior. It was clear that his actions were driven by his prejudiced views and sexist attitudes.This experience was so traumatic for me that I had to seek therapy afterward. I cannot recommend against seeing Dr. Andrew Hall strongly enough. He is not only a poor physician but also an abusive and prejudiced individual who violated my rights as a patient. Even one star is too generous for Dr. Hall. Please avoid him at all costs.
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September 2022 by Rita D
The therapists and assistants are terrific! Very caring, patient and helpful. Dealing with some frustrating issues and they are trying hard to resolve them. Ben at the front desk is a treasure! Always calm, cool and courteous.
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April 2022 by Thomas H.
I had used this physical therapy practice in 2015 and was very pleased. Now, in 2022, my wife needs physical therapy so I told her to go here. We stopped into the Bardonia office on Monday. The door was open but no one was about. I walked through the office calling out and eventually a gentleman came out from the back gymnasium and said the entire staff was undergoing training. He took wife's name and number with a promise to have have someone call. They never called. On Tuesday she spoke with someone from the Englewood office who promised to call back regarding insurance coverage. Again no call back. VERY DISAPPOINTING!
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April 2022 by Caryn T.
I highly recommend this practice! It's a clean lively atmosphere. The staff, doctors, and PT's are great!!
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December 2021 by Nanci Wilson
If I could, I would have put a negative star. I am NOT a patient of this Rehab Center, nor would I be since I live in upstate NY, no where near it. Yet, a few weeks ago I started receiving text messages for a person who IS a patient here. The texts were reminders of her appts, & the message said to click to accept or cancel. When I rec'd the 1st text, I immediately called the office & told the person who answered the phone what happened. She nicely apologized & said the 'patient's cell # had 1 # wrong & the # became my cell #. I was told it would be corrected & I would get no more texts. Guess what....WRONG. I got another one a few days later, called again & I was ABSOLUTELY ASSURED I would receive no more texts...WRONG AGAIN. The next text said "Review your 2 prescriptions from Donald Liss now: (with a link to click on, which I did NOT click on. It also said 'Reply stop to opt-out. Maybe that is what I should have done, BUT, I did not want to cause any problems for the REAL Patient. So, I called the office Yet AGAIN! Her the same 'bull', but believed them again....Of course, this time I was told that I would hear from Dr. Liss...that did not happen. I received another text & also a voice mail. I called again, & was told that I would receive a call from someone in UPPER MANAGEMENT BEFORE 3 PM. NEVER HAPPENED. Called back. No one picked up..so I left a voice mail saying that I had been patient for several weeks & I was NO LONGER PATIENT. (the call each time to them was long distance) The message I left was not pleasant. My voice was raised & I said that had I not heard back from someone by today, I WILL BE CONTACTING THE ROCKLAND BOARD OF HEALTH & FILING A COMPLAINT...Possible HIPPA problem...that I don't know for sure. So, 7 AM on Monday morning I will be calling The Health Dept, & if they can't help me, maybe at least they will steer me in the right direction to get this annoyance stopped. Sorry this is so long, but I just had to vent since I kept calm for several weeks.
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December 2021 by Kelly L
Thank you so much to the doctors and staff at PMR. I've had a great experience in pt and helping to manage my pain and feel much stronger than when I started! Thanks to the office staff!
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November 2021 by Barbara Gross-Bernasconi
Started pt 2 weeks ago due to knee replacement .. I definitely choose the best place in rockland ! You have privacy, plenty of people giving you attention and it is very clean.. I feel better already after 7 sessions.. Von is great so knowledgeable and when I leave I have no discomfort .. highly recommend!!
