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May 2024 by Olivia Sanger
Called to help a mutual client and transaction was smooth. Thank you.
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December 2023 by James Smith
Was just on the phone with the apparent owner of this insurance agency and had this person go off on an unhinged diatribe towards me, a literal stranger on the phone, about an address on an insurance card. This gentleman was exceptionally abusive, disrespectful and wholly incompetent to perform customer service based business.If I could select fewer than 1 star as an option, I would.
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October 2023 by Gq Escabar
This place is like a maze door after door to find a place with no guidance and old
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December 2022 by robert haig
Mr.Zapp is extremely rude and unprofessional. Found a much better and less expensive insurance at Geico.
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December 2022 by ED
I called to get some info, the guy was very rude and unprofessional.
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December 2020 by George Welch
Great service!
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December 2019 by Bb
Doesn’t except money orders when insurance company said to bring one to mr zap so my boyfriend gave bad review then he came back to make payment and was told to find another insurance company and we did we went across the street to State Farm and saved over 50 dollars a month thanks mr zap for the advice :)
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December 2019 by Jared Brown
Great personable guy knows what he’s talking about.
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December 2019 by Bonnie Harney
Very Nice. Helpful Staff
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December 2018 by David
Mr Zapp was extremely rude and unprofessional. I would certainly recommend taking your business elsewhere. Not worth your time. ***Update. Mr Zapp recently responded to my original review with a flat out lie. Rather than rectify the situation, he came up with an elaborate story to try and make himself look good. This business is seriously trouble. I promise you it is not worth your time. Too many honest and professional insurance companies out there to settle for a dishonest and unprofessional company like this one.
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December 2018 by Dima
These people are incompetent. They wrote me policy that got me in trouble with underwriters. They gave incorrect information about the policy. They don't understand policy terms well.