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March 2024 by Lauren Anne
Do not bank with Trustco you’ll regret it.
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February 2022 by Dragon Nest
Went in here to grab a box of pennies, was told they don't do that here unless I have an account. I said to the lady behind the counter that I've gotten them here before. Last time I checked this was America and I'm allowed to change in bills for coins when I decide. Will never be returning to this bank again I hope it closes down permanently.
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November 2021 by naomi baker
Staff has always been quick and friendly.
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November 2021 by Naomi GB
Staff has always been quick and friendly.
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March 2021 by Jonathan Rodriguez
They are a terrible bank and I can't wait until my taxes gets deposited in account so I can take it out and close the account sooo on happy with the services
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March 2021 by Kate Gonnelly
Great personal service
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October 2019 by Michael Miranda
Overdrafting on an account that cant be overdrafted resulting in essentially stealing hundreds of dollars. This bank has been a joke since I opened my account- missing money from savings account, poor service, slow to update. Shady practices. Go to a different bank
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August 2019 by Christine R
In my opinion, two Monday teller staff are both rude and immature. As I've experienced this at other branches, it's clear to me that Trustco does not appear to foster a professional culture as compared with other banks. What else is clear to me is that these two tellers simply don't want to be there, and have significant attitude problems. (But then again, it is not hard to figure out why). :) This branch is really scraping the bottom of the barrel.
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January 2019 by tim true
Sarah and Kelly are the best . Never had a problem in the 10+ years i have been going there...AWESOME!!!!!
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February 2018 by Rose Clayton
They are very personal & friendly. They remember you. I enjoy coming into this bank. I wouldn't think that I would be able to trust another bank since several years ago I had a bad experience with another bank. I encourage anybody that wants to open up an account with a good bank to go to Trustco. You won't be disappointed.
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March 2017 by Brad B
What a terrible bank to do business with. Hidden fees and a rude staff is a terrible combination.