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April 2024 by Sarah G
Amazing place! I went to the Mohawk Humane Society before this and it's like night and day. We were in need of a second cat to help keep our first cat company! ? There was plenty of staff to help and greet us and we could tell the animals were well cared for. When we arrived we saw a volunteer walking the dogs individually to get them exercise. We got in and were able to walk the halls looking at the cats in individual cages (with the glass window and multiple compartments).
We found a cat, Bazaar, and he immediately caught our attention so we wanted to meet him. We went to the front who had us fill out a simple adoption form and within minutes we're back meeting him with a staff member. They explained how they got him, how they felt his temperament was, and answered any questions we had. We even got to hold him and he was purring like crazy!
He did not fit in our carrier so they let us borrow one of theirs and explained if he needs a vet in the first 2 weeks we can bring him back. They gave us a bag with a blanket that has his scent, some treats, some wet food, and his current food with a sheet on how to slowly transition to his new food. I was never expecting all the extra items to help make his transition easier and I really appreciate the care they put towards their animals. I can tell each person there really cares for the animals and it makes me want to go adopt more! Amazing place to find a new member for your family!
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March 2024 by John Baptist
Adopted two cats, staff was very kind and helpful. You can tell they really care about the animals.
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March 2024 by Brie Dinsmore
Megan was the nicest person I spoke to at such a heartbreaking time. I could tell my cat was passing and after speaking with Megan, I felt comfortable in having a plan for my 14 year old girl after she passed at home. I'm so grateful for her kindness and this animal shelter.
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December 2023 by Kaitlyn McDowell
Adopted two cats from this shelter. Great staff, exceptional volunteers (Karen!!!!) Well educated and go the extra mile not just for me, but for other people who adopted. Clean environment, and cats are well kept and obviously loved even if they are only going to stay with the shelter for a brief time before being adopted. Recommend highly to anyone looking for a shelter they can trust.
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November 2023 by Vero Kova
Okay, on November, 2022 went there to become a volunteer with the dogs. There were a lot of folks. Was told to do the Certification program online. Couldn't log in, got help from Leta, coordinator. Studied, passed, received certificate. Took me 2 months to finish. Was told that could not volunteer with the dogs, only cats( didn't get the explanation) oh, well I didn't mind , I lost my two beloved cats and I love cats.Started volunteering there. The lady who showed me the rops (Tracy) wasn't nice. I was on my own after just 2 sessions. Ladies who work there are rude, and I was ignored by them. And they're not good with the people who want to adopt! Which I found in unbelievable because that's what shelters are for, the People!Personally, I feel soo lonely volunteering than it became too much pain , so I quit.Shame on you, Saratoga Animal Shelter staff for being condescending to me and the others. No matter how good you're with the dogs and the cats,you shouldn't hate people who want to volunteer or adopt.Your job just makes no sense at all!And it doesn't matter how good your shelter is equipped.You're the" killer of the dreams " of people who are already hurt by lost of their beloved pets.Disrespectfully.Veronika
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October 2023 by Chantel Batta
This shelter got exposed via Facebook for convincing an owner to surrender their cat for a procedure, with the agreement to re-adopt. They ended up giving the cat away instead of reaching out to the owner, as agreed. Other people came forward in the comments stating that they’ve done the same to them. This shelter convinces you to surrender animals temporarily, steals them and re-adopts to other people. Please beware. Don’t listen to a word they say. Keep your babies close.
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October 2023 by Mary Yowell
Great first time left with a beautiful calico name pumpkin she was awesome on the car ride! Fitted right in at her new home alittle shy but was great after found her litter box and food thank you to all the staff for being kind and helpful I recommend getting your pet here also Nice and clean
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August 2023 by E J Luczak
Very good people run this
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August 2023 by Monica N.
Probably one of the most discriminatory shelters I've experienced. Took my sister to look at a few dogs, one was picked that shit liked. My sister was told to schedule an appointment with the shelters "adoption counselor" a week out from the day she arrived & that she would be FIRST IN LINE (their exact words) to meet with the dog of her choice. After 20+minutes of getting in contact with the company, a woman proceeded to say that The dog was taken off the site & adopted 4 days prior. the staff had NO remorse & continued to say "yeah no sorry we don't hold dogs they're first come first serve everyday", asked if we wanted to keep our appointment & then hung up. If you're not a Saratoga resident or of the same complexion as them, do yourself a favor & don't waste your time here.
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August 2023 by beatrice kelley
Organized, professional and thorough. I was impressed by the cleanliness and the staff was a total joy to work with. I highly recommend adopting from the county shelter. My new dog was totally clean..ears, teeth, nails, skin and fur. Very happy with my new best friend.
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July 2023 by Morgan Archambault
They’re always so kind and you can tell they really care about their animals. I can’t say enough good things about the staff there!
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June 2023 by Poop Shadoop
Scam artists! They steal dogs and sell them!
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June 2023 by michael smith
They won’t give me a call back me and my wife tried to call and no answer or call back after leaving a voice mail. Hard to adopt a dog if they won’t answer you
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June 2023 by Melody Gambino
Beautiful, clean and happy animals.
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June 2023 by william varney
Beautiful dogs to adopt and very clean
