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September 2023 by Mark Griffin
Luck is when preparation and opportunity meet. Rowland Street Garage is giving itself an upgrade so that they can help more automobile owners, like they’ve done for decades,! More Work bays, and more Qualified Mechanics.You only have to provide them with the opportunity to service your vehicle.That’s the definition of good luck!Thanks Again!
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August 2023 by busHive Training Videos
After returning from a 2 week vacation, my sister-in-law went to drive back to Utica and the car started making a noise. I told her it would be nearly impossible to have someone look at it same day, but I drove down to Rowland Street and the mechanic at the desk after hearing my story cheerfully said "let's take a look at it" he immediately drove the car and told me it was safe for her to drive back home, just a possible warped rotor from sitting outdoors for 2 weeks with no use. Wouldn't take any money for it-- I am VERY appreciative for their friendly and immediate help!
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July 2023 by Richy Gorman
such a pure amazing professional experience from making the appointment to the time the service was completed. The service writers were very attentive to the issues with my vehicle and addressed every detail. When i picked up my vehicle, they took the time to explain every service that was done on the vehicle and answered every question. i ? recommend them for any services you may need on your vehicle.
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June 2023 by Ryan Murphy
They took care of my performance diesel truck above and beyond. Added a lift pump, bottom sump, and a/c compressor. All work was done perfect and without flaws, price was fair and work was quick. I would recommend anyone to go here for anything from major to minor repairs. Great staff and great service A+++++++.Service: A/C installation & repair
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June 2023 by CasR84
Thank you for excellent work!! Had exhaust work done and my car sounds amazing! And quick, very affordable, friendly, knowledgeable. I will definitely be coming back if I need anymore work done.
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May 2023 by Bryant Gallagher
These guys are outstanding! Helped me out in a pinch big time when the other garage couldn’t fit my truck on their alignment machine these guys got it done now problem. My 2018 Ram 2500 Cummins on 35x12.5xr22 was no issue for them. I highly recommend Roland Street Garage for everyone especially the people with bigger trucks and vehicles!Service: Wheel alignment
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May 2023 by Nico A
Rowland Garage is the perfect place for any of your vehicular needs. They get the work done very fast and very fair prices. Thank you again Ryan for all your help!Service: General repairs & maintenance
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May 2023 by Anna S.
Had oil changed on Tuesday. They left my oil cap off. And I did not see a light come on till I was 45 min away. I called immediately as soon as I realized the cap was off. They WOULD NOT HELP ME on a Saturday. They told me I was out of luck on a Saturday as the "business closes down". That they could not fix my car till Monday. Unbelievable. Will not be going there again. Tell your friends. I am a single woman and I am having to have my car towed all over Albany with no other vehicle. Poor poor customer service and negligent technical service. Hopefully my entire car is not ruined. If I could give negative stars I would.
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April 2023 by Jamie Lutz
I got my transmission changed at Rowland Street for my Jeep Wrangler, that had been off the road and parked for 1 year. It also needed new calipers because they seized while it sat. Gary did a great job locating a low mile transmission for me, and charged fairly for the labor. One of the calipers failed within the warranty time, and I just got that replaced today for no charge. The shop is clean, respectful, and everyone is friendly. They always try to make repairs as convenient as they can for the vehicle owner. I know that the team will always do their best to keep repairs cost effective and won't suggest unnecessary repairs.
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March 2023 by BillyandMisty Broughton
We stumbled upon this gem of a garage when we lived in Ballston Spa. The customer service and prices were wonderful! As an added bonus, I would drop my car off and they would drive me home! We moved to Scotia, but have really come to trust Rowland Street Garage and their staff with our cars. It's worth the effort to coordinate the pick-up/drop-off with my husband now. They're awesome!
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March 2023 by Maggie Katherine
Lack of customer service is astonishing. I would never recommend this place to anyone. I had to get my brakes fixed. They did not fix them correctly and I almost crashed. When I called to discuss my brakes the woman who answered the phone was degrading and disrespectful. Gary was abrasive and rude.
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February 2023 by Eric Berger
I have not experienced many garages like Rowland St Garage. The staff is incredibly friendly and willing to accommodate. I purchased my first car through them. My friend works in the garage and says how much he enjoys working there. Overall the environment is very upbeat. Hopefully i wont need to go back, but if i do i know i am in good hands.Service: General repairs
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February 2023 by Jon C
I went for the oil change service, they charged 90 dollars for this service, I only went 1000 miles and now I need to change the oil again. I think they were stingy.Service: Oil change
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January 2023 by Rich Youmans
There is no other garage for us. We live close, but even if we moved we'd bring our vehicles here.They are honest, quick and have always done right by us. They don't pressure us into superfluous repairs and don't condescend when explaining an issue. Also, when my wife goes they treat her with just as much respect as they give me.We've been going here for 12 years and feel fortunate to have found them.
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December 2022 by Elizabeth Ebbecke
I highly recommend using Rowland St Garage for all of your auto mechanic needs. They do great work in a timely manner. Very knowledgeable, organized and ready to help. Communication is excellent. I won’t go any where else with my vehicles and trust them completely. I recommend them to all of my friends and family!Services: Oil change
