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September 2024 by Cody Kenyon
Had oil leak fixed and parts replaced that were saturated in oil. My temp gauge was going up a day or two after so I topped off coolant. Soon after my engine was overheating after starting the car. Turns out when they did the work they never double checked the large coolant hose that may have been in the way when doing the work before. I sent pictures and videos to their email after calling and being told to get it towed to them. I managed to figure out that the linchpin wasn’t set or double checked before they returned the car and caused me to break down in Clifton park and walk to a nearby gas station twice to fix the problem. I received no response to the evidence I provided nor did I receive any call back. Anyone doing cars for as long as them would know what the problem was as I described it in detail and with the pictures and videos.
I should add my opinions here, that I believe they are at fault because I had no coolant problem before and the hose that was completely disconnected is directly next to the oil filter. There was no damage to the hose, fitting, or pin. It may have been disconnected for easier access. I’m leaving this review because Andre didn’t take any responsibility for it, nor did he even offer a “my bad”. He’s also not a very agreeable person and exaggerated how long the car had been done before in an attempt to make me feel some way for paying for the work 3 days after I was done.
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August 2024 by Rick Dearstyne
This was my 6th year in a row bringing my Mercedes here. When I read that management/ownership had changed I was a little reluctant to go back again but I had always been satisfied with the service. I was only scheduled for an inspection and an oil change. I had the 1st appointment of the morning, 8:30 a.m. The mechanics were late coming to work. Strike one. The inspection cost $21.00. The oil change $220. Wow. They said oil was $15 per quart and the filter $15 + $60 labor. Again, wow.
When I was a mile down the road, I noticed smoke coming from under the hood. I turned around and went back. When opening the hood, there was oil on the exhaust manifold, the alternator and the engine block. They tried to say that the seal on the oil filler cap was bad. It wasn't. Strike 2. They either didn't tighten the cap or poured oil on the engine when refilling with oil. They cleaned oil off the engine with a spray (but some still remained). A cardinal rule of oil change is to always, always check for leaks when finished. They obviously didn't. Strike 3. While they did take responsibility for the error, I find this to be substandard work and for that amount of money, I could have gone to Jiffy Lube for 1/2 the price and a quicker and more professional job. I'm sorry to say that I won't return next year.
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July 2024 by Jermaine Privott
Referred to Quality Foreign by a friend. Andrea and his team did not disappoint. He is a friendly, honest, businessman. He took care of my vehicles and they are running much better. Good experience and satisfied customer.
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May 2024 by Quade Dansie
Been going to QFCC for years, didn't know they changed ownership until they already had my car (night drop) and the damage was done. I won't go into details, but I just got fleeced and they will never see me or one of my cars again. Before taking your car, ask yourself what kind of shop doesn't believe in their work enough to give a state inspection after diagnosing and repairing a check engine light? Wanted me to drive it for a couple weeks and go somewhere else...
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May 2024 by Jim Morahan
I had a problem on my Porsche Cayman with a oil level sensor. When I called new country Porsche they wanted to charge me for parts and labor $980. When I spoke to the new owner Andre they only charged $280 for labor and $100 for the part and they had it done and installed in less then 3 hours. I thought I got a great deal and they did a GREAT job with the car !Jim
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May 2024 by Mike Sargent
Recommend to me by a friend, very pleased. Pleasant service, honest and straightforward. The cost was just as expected, and best of all top notch work. Thanks so much!,, my car rides like new again
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April 2024 by Steven DuBon
Honest and very straightforward. This is the type of mechanic I always strive to find and I’m grateful that I came across them. Everywhere else charges an arm and a leg to work on my Audi but these guys have very fair prices and do great work, highly recommend. 10/10
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April 2024 by Erin Slater
I didn't realize they were under new management when I scheduled my MINI oil change a couple days ago. I've been a loyal customer since I purchased my first MINI in 2015 and I've always had positive experiences. Mike was awesome and they're prices were reasonable. I just paid $198 for an oil change!!!!! $65 in labor and then the guy charged me a 4% fee for using my card. When I asked the guy if it was still Mike doing the work he actually said yes. DO NOT GO HERE!!!!!!
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March 2024 by Rich Youmans
I never had a chance to visit this shop under its previous owner, so I can't speak to how it compares now to back then. BUT, I have had a chance to bring my Audi in and worked with Andre. They are great guys over there and know what they are doing. I will be going returning in the future.
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March 2024 by Ctis Ann Christodulu
Quick turnaround time, effective diagnosis and fair pricing. Staff very pleasant
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March 2024 by Andrew Ng
Should be NO STAR! This place changed management. The shop mechanics are also gone. New management looks like they're in disarray. Had an appt, got there 10 minutes early and the shop was closed. Five minutes after, they opened shop and had no clue what my appt was for. Didn't even bother to look it up on their system or attempted to. After 5-10 minutes explaining myself that gut feeling kicked in, I trusted it and walked away. Too many red flags. Too bad, PREVIOUS ownership and shop mechanics were great. I don't know about this new one. I hope I'm wrong, but so far, their actions speaks louder than words. All the best to you but this customer is moving on.
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March 2024 by Louis Leva
I have a Porsche Cayenne that had a major exhaust leak.
I was quoted a price around 4 times higher from another repair shop. Quality fixed it for one forth the price and did an EXCELLENT job. Great, fair, friendly, honest, service. I recommend highly for any auto repair
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February 2024 by Anthony Bruno
Does anyone know where Mike and Andy went? Did they retire? Open a new shop? Giving 5 star here but that is only relevant to my services in past few years.
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November 2023 by Bob Manz
Mike and Andy are the best! Always great service
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November 2023 by Mary A.
This garage is at the top of its game. We have been coming here for 12+ years. These guys are honest and efficient. The mechanics know everything they need to know to maintain all of our cars. We have recommended them to several friends and while we live close we have friends that drive 30 miles to use this garage. These guys are second to none, including the dealerships!
