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February 2024 by Alfred Schadow
Got what we needed
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November 2023 by darrell mckissick
I went to 4 different auto part stores and nobody had a clue what they were looking for unless they had a part number in front of them. Chad, at NAPA in Ballston pulled up exploded views of my vehicle and figured out exactly the parts I needed. Very helpful and patient. I will be going there for all my automotive needs.
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November 2023 by H Nasir
Not a lot of parts for aftermarket, but the guys who work there are top notch, every time I've gone they've been super helpful.
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September 2023 by Tammy Quinn
I have to say that everyone who works here is informed, helpful, polite and go above and beyond . Thank you all for the wiper blades for my Subaru. Advance auto lost a customer and you gained one. Thank you all so much .I really appreciate the great customer service.I did not get the 2 employees names , nice woman and young man. THANK YOU
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September 2023 by Brent Dewhurst
Fantastic experience and support for providing solutions to my requirement. Thanks!
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August 2023 by Capital Region Adventure Group
Tonight, 8/17/23 my brake fluid light came on. I stopped by the Rowland St Napa in Ballston Spa NY, and realized the closed at 7, as I walked up to the door at 7:14. The gentleman who was letting another customer out of the already locked door, greeted my warmly and let me in for the fluid. I would have to say I was pleased and surprised! So appreciate their helpful attitude, and highly recommend this store.
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August 2023 by 518 Traveler
Unfortunately prices are a bit high here. Got a comparable car batter at advanced auto parts for about $60 less and it was a die hard. No salesperson came over to help me either though I was by the batteries for between 5-8 mins.
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August 2023 by agotaras2000
Let me start off by saying the place looks great. A beautiful store, plenty of parking.But that doesn’t help when I have no clue what I’m doing, and I’m asking for help.See, I what had happened was, my horn doesn’t work.A buddy at work said I need a relay. So I come here to buy the relay. The cashier was super friendly (I can’t remember his name). He got my part, was about to ring me out, and that was gonna be the end of it.Another guy came up to help, and told us it was the wrong part, and wouldn’t fix the issue.So, ok…. I have one guy saying I need a relay, I have one guy saying it may not be the relay but it might be, and I have another guy saying I have a bad horn.The gentleman saying I had a bad horn had the worst “bed side manner”. I’m glad he isn’t a doctor telling someone their family member is about to die.His attitude was very poor. The attitude he had isn’t the kind you have in retail of you want to keep customers.Which btw this is my first time here, and will be my last, thank you very much.Auto Zone is very helpful, and would have been a better choice.To top this all off, I parked in front of the door. The nice cashier had the part, and could have walked me to my car to see if the relay worked before I forked out $39.99 for a part I may not have needed.The gentleman with the attitude made it known once I “bought the part it was mine”, and when asked if I could try it out quick, the answer was a quick, “absolutely not, I told you what is wrong with your horn, so..”The attitude is what made this visit sour, and because of this dude, a customer was lost.Auto zone will definitely get my business.Oh one more plus, this place has a great location, especially for me!But because of the attitude problem this place has, I’ll go out of my way instead!Love, peace, and chicken grease people!
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July 2023 by Jessica Richer
We received excellent service from Anthony. Very knowledgeable and helpful. Thank You.
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July 2023 by Random Bloop (Random)
Great! My boyfriend's grandfather called about a piece that was needed to fix my boyfriend's truck and they had it! They even helped make sure it was the right part. Thank you so much!!
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June 2023 by Slicemaster Scott
Great staff and service at this NAPA.. They definitely go above and beyond to help you out.
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May 2023 by Adirondack Jim
Fast service, great selection and plenty of parking. My battery died and they had the exact one I needed in just a couple minutes. Made my day so much easier! Prices what you'd expect at a qualitu parts store. Highly recommend!
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May 2023 by Bruce Morrow
Meanest employees ever. Parking was in short supply and there were 4 spaces in the back which they were saving for employees and they threatened me with being towed if I parked in one of them. I hope this business fails because they forgot the first rule of business. The customer is always right.
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April 2023 by Anita Boyapati
I stopped in while out of town and my oil light came on and Michele was so helpful to ensure accuracy of the oil weight and specifications. This is a terrific team. So friendly and knowledgeable
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January 2023 by Kyle Roberts
Great service!! Thanks for the help.Side note how do I claim my wiper fluid?
