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9AM - 8PM
521 NY-67, Malta
Mobile Phones
“Darius was amazing! He helped me get exactly what I came in for and more! Darius was very personable, knowledgeable and kind. He made an otherwise tedious situation, enjoyable and go by quick! I will absolutely be continuing to go through Darius for any and all things phones related from now on!”
“I'd say there was nothing to improve. The associate Nathan was extremely helpful, patient and knowledgeable. I was able to go into the store, actually touch what I was looking for so I could choose exactly what I wanted, set up both devices and put case and screen protector on my phone as well as order the screen protector and the keyboard accessory I wanted for the iPad Air I brought home that day. I was not able to accomplish any of that in the 2 visits I had at the store that was in my immediate area. I was very happy with the fact that a store 20 minutes away from me was able to get me everything that I wanted”
“Super easy, fun to talk to, and very very helpful! Love the new manager, made it so easy to switch over to new phones! SO much better, will definitely be staying with this location!”
“Fabolous time today at the store with the manager Malaina! Went in to pay my monthly payment and add a line for one of my kids, ended up getting 2 great for their age cell phones for my kids, cases and all and still saved $180! Just an all around great experience even with my kids driving me crazy. Seriously if you need to save (and who doesn't) go see Malaina ASAP”
10AM - 7PM
131 Ballston Ave, Saratoga Springs
Mobile Phones
“We stopped in for a new phone for Mom. Hadyn made it straightforward and simple. We were in and out with a new phone and plan in no time. Thank you, Hadyn so much for the assistance and making Mom a new Cricket user.”
“RYAN WAS EXCEPTIONAL. I had something happen that only an experienced at&t person could handle. He even multi tasked everyone that came in. Cameron was also exceptional. I loved this store. I got answers and was listened to”
“I was helped by the nicest young man today, Jarrell. We needed to transfer data from our old phones to our new phones and it was completely seamless. Haven’t always had the best experiences at TMobile but Jarrell was so nice and personable. His customer service was wonderful!”
“Even though they had nothing in stock that I needed, the staff was very polite. They should let their corporate manager know that they need to have more supplies in the store if they expect them to make sales. It doesn’t seem like Tmobile wants this store to succeed.”
“Jay W was great to deal with. Getting a new phone and he explained options clearly and honestly. He went beyond by switching over all my apps and data on to the new phone. It took a long time(>2 hours) but he stuck with us through the whole thing!”
“I cannot say enough kind words about Shawn Tasso who went above and beyond to assist my sister who recently lost her daughter suddenly at a young age. Such compassion and professionalism, he should be commended.”
“You never know what kind of service you’re going to get when you walk into a store with an issue…but I was lucky enough to get Josh W. today - who not only helped us figure out a complication in our past billing history that we never would have been able to without his persistence, he could have pushed us onto someone else who came in to relieve him of his shift, but he stayed over an extra hour because he wanted to see this through. After that issue was done we had another issue that we said we could wait on line again to address and he insisted he take care of it right away for us. We were probably in the store for about two hours and our 8 and 4 year old were able to be entertained by the iPads available- just walking away from this experience feeling INCREDIBLY grateful for people who care about the service and experience they provide. THANK YOU JOSH a million times over for going above and beyond - and taking the time to leaf through so many things to figure out where the problems came from.”
“Just made the moblie switch to Spectrum. Working with Tony A. was a pleasure. He explained everything very clearly. Saved us lots of money and we were done with the whole new phone switch in an hour. Thank you Tony A. You are an asset to the Spetrum team!”
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“Remarkable experience overall. Unsure about a new upgrade/family plan I went into this location with lots of questions. Kevin was very patient and pleasant when answering the questions I had expressed to him. Thoughtfully, Anthony was able to help create a bundle that fit perfectly within my financial needs. I was able to get the services I needed for the best price possible and have already informed family and friends about upgrade information they provided to me as well. Highly recommend to anyone looking for exceptional AT&T customer service/general information.”