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May 2023 by Sue Eveland
This store has everything and very clean and neat
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January 2023 by Marie Barbalace
I don’t know why this dollar general is even open. One star is way too good to give this store. There is never anything in stock. I can get baking soda a lot cheaper next store at the grocery store. Their prices are way too high. Their customer service is horrible. Employees are outside smoking all the time but the shelves aren’t stocked. Never in three years. Have I been able to complete a grocery list because they’re always out of some thing or a lot of somethings. We should just think about getting rid of this Dollar General. Close it down and let some thing else that’s more useful Move in to that area. They should’ve never have let this Dollar General build this store.
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September 2022 by Nicole Moore
Store does not keep proper Inventory. Had a door dash order for 7 items today and only 2 we're available employee seemed unphased by the issue. There was stocking carts blocking more isle than not and an employee who didn't work there was of no help in finding the things on my list. DG needs to cancel their partnership with DD if they are not going to upkeep their inventory.
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September 2022 by Sam F
Closed all day for second day in a row. No sign on door even saying closed. Doors are just locked.
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August 2022 by Cali Ward
Very rude customer service from the cashier Stephanie from the dryden store she’s lazy has other people do more work then her while she stands around and does nothing and tells customers to shut up very unprofessional and after todays fiasco I think corporate should shut the work place down
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August 2022 by David Stack
I had to one question for an employee. She was very helpful.
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May 2022 by NY GIRL
The women are nice that work here. I realize they may be short staffed and can't keep up with stocking the shelves however the boxes in the aisles are blocking other merchandise and other shoppers. Prices shown are not always what they ring up. Today I went there for a 1 day sale, the aisle that the item previously was in was not found so I asked a man that was busy stocking shelves. He didn't even look up just seemed annoyed people were there. He told me it's next to the seasonal aisle. It took me 3 aisles to find the kitchen item hidden on a shelf with blankets. Also when I type my phone number in they do not acknowledge a digital coupon. They are either rushing or ignore it. Today I entered my number in time and it was not honored. She put the receipt in my bag. When I went home and looked the receipt was half printed and no digital coupon. The self checkout never honors them either
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March 2022 by Marissa Westfall
As I am a very frequent spender of my hard earned money at dollar general in the village of Ballston spa I find it to actually be more degrading to shop there day by day! The employees seem very bothered to do what their job entails of them and what they are paid to do! They do not respond to questions of help with finding merchandise they’ll just tell you where it is or no they don’t have it in stock when you clearly just seen it on a big metal cart blocking the back walkway of the paper plate aisle! A cart they just don’t want to put away for days on end knowing customers are asking for those products! As well as how they address customers I was in there at 8:30 on 3/18/2022 to purchase some hair rollers and I was rudely addressed by a very untrained unprofessional employee about smoking inside which I would never do and he seen me walk in with them and didn’t say anything at all at first then walked around an entire aisle holding a box that was empty just to say something that wasn’t needed! but again because he seen me carrying my cigarettes because I had no pockets and walked there from my actual place of employment before dollar general closed for the night, he assumed. His tone and body language was so disrespectful as all can be. as I simply responded my cigarettes aren’t lit if you could please look before being so impeccably rude to me as I spend my money here it would be greatly appreciated! If he just took a second too look up from the floor he seems to be in love with he would of seen that! This boy has been employed here for a while now and still seems to not know how to handle his job or how to talk to customers! I find It very unsuccessful and demeaning of a company to allow this unprofessional behavior to continue to happen! He should not be allowed to speak so rudely and if he can’t change how his behavior and tone is with customers and do his job that he’s paid to do then dollar general should replace him with someone who really needs the job and cares about the job! People like this do not make us want to spend our money here! This is also not the first time he has disrespected someone shopping there! A corporate complaint will be made this time. Too many companies are favoring this behavior and it must stop!
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March 2022 by Trishia Daigle
Really helpful staff and great variety of products!
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December 2021 by karen brandmeyer
I used to love dollar general the people used to be friendly but finding the West milton ny manager to be under trained and does a lot of things management isn't supposed to do. Especially smoking all shift no matter when you go she's usually out the front door. Tonight she was engaging in undermining a coworker to another coworker at the cash registers. Now unless I absolutely need something my business is leaving.
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December 2021 by Jeff Reed
The store manager is lazy and never there, she has employees digging in the trash for receipts so she can go on her devices and do survey's instead of doing stock, if she isn't there and employees have a problem with something good luck to them because she will leave them hanging and not answering her phone, I know several employees that worked here and she will work you harder than anyone dont apply here, you will have to do everything that she is expected to do if not you'll lose your job
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November 2021 by L W
The women are nice that work here. I realize they may be short staffed and can't keep up with stocking the shelves however the boxes in the aisles are blocking other merchandise and other shoppers. Prices shown are not always what they ring up. Today I went there for a 1 day sale, the aisle that the item previously was in was not found so I asked a man that was busy stocking shelves. He didn't even look up just seemed annoyed people were there. He told me it's next to the seasonal aisle. It took me 3 aisles to find the kitchen item hidden on a shelf with blankets.
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September 2021 by Jess Porter
Aisles are constantly blocked, has been this way since they opened. Most (not all) of the employees are always complaining about other staff.
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July 2021 by Big D
Decent selection, decent prices. Never know what they'll have in stock so don't go in there expecting to find a certain thing.Place is usually in disarray, with half empty shelves and unstocked items cluttering the walkway.You might have to wait to check out because you can't know for sure when the cashier will be back. If you're lucky the self checkout will be open ?Sometimes you can find a deal if you're thrifty, if not then you might get swindled into purchasing an overpriced item that'll break in 5 minutes.That's what makes shopping here so much fun! ??
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April 2021 by Ann
Got to this store shortly after opening. Could barely move through the aisles due to carts of product that needed to be put away in just about every other aisle. Wanted to get paper plates and the entire shelf of plates was blocked. Employee was less than friendly, made me feel like I was an inconvenience. Not sure what happened here because this store was awesome when it first opened. Always clean and always friendly employees,Not the case anymore..I'll only go here as a last resort
