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July 2023 by Ireland Preston
I went in to get a UHaul, as I did it online and it seemed to be pretty expensive. I was told it was only $133. I received a receipt for $133. The receptionist Tina, explained that yes it was only going to be this much. I told her where I was moving to, and it was about 2 hours away. My card ended up getting charged for $374.50. Do not get a UHaul here unless you don’t mind getting scammed.
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June 2023 by Michael Todd
Only trucks—no packing materials at all. When I asked the receptionist if she could make any recommendations, she said “no.”
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March 2023 by David Atwood
This experience is a couple years old as of me writing this, but a good review was owed. I had an issue with my car, which I brought to a mechanic a couple miles up the road. I decided to make good use of my lack of car by renting a van to transport some building supplies. I did not know when making my reservation that this location is also a mechanic shop, but hindsight is 20/20. Anyway, this place was kind enough to sacrifice their staffing and fuel to give me a ride to my mechanic after I returned the van. I felt that was very generous considering my contribution to their revenue was just the cost of the van for a couple of hours.
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July 2022 by Chelsea Simmons
This place is a scam! I got a uhaul for two days they lied and said there was dirt so they charged me for a cleaning fee. I asked for proof and that I swear I cleaned the uhaul out before I gave it back they then said there was glass but I made sure I checked the back before I even gave it back ! The last Items I even had on the truck was a coach and wooded tables so glass ? They told me they would send me messages screenshots of the whole thing and never did! I called multiple times the lady just kept saying multiple things I’m young and I feel like they were definitely scamming me! Charged me 190 dollars for 2 days ! The price is very over priced I can’t believe it. Never again will I come to this location again . Didn’t even get any confirmation text from them with all the details. Very unprofessional…
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October 2020 by Kyle Cira
Mike is the man. He was very accommodating and made the U-Haul process a breeze.
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August 2020 by ladueh
Great friendly customer service
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July 2020 by John Whitmore
Hard worker, tow dolly had issues, worker got it fixed and me on the road.
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June 2020 by L C
I rented a van for the first time for a last minute move. The gentleman that works at this UHaul location, Mike - was extremely kind, flexible and gracious. He was able to patiently walk me through the process, giving me all of the information that I needed. The van was extremely clean and looked brand new. The rental went very smoothly, and I was inspired to leave this review due to Mike's very helpful and exceptional customer service skills. I highly recommend this location.
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April 2020 by Meredith C.
We rented a U-Haul from here when we moved. The U-Haul was ready right at 9am and was clean. Gas is filled to the half line and we had no issues with returning it. We were charged what we expected (use Google Maps to estimate how much driving you'll be doing in it) and had an overall great experience.
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March 2020 by Meredith Cuddihy
We rented a U-Haul from here when we moved. The U-Haul was ready right at 9am and was clean. Gas is filled to the half line and we had no issues with returning it. We were charged what we expected (use Google Maps to estimate how much driving you'll be doing in it) and had an overall great experience.
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November 2019 by barb LaChance
Got in and out quickly, had no issues woth the rental, the gentleman who checked me out at the desk was very polite. I would recommend them to anyone in the area looking to rent a U-Haul
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May 2019 by Ray A.
I rented a cargo van from Ballston Lake Auto on Route 50. The process was simple and I was driving the van within minutes. Returning the vehicle was also very easy. I'll be back the next time I need a rental vehicle.
