-
November 2023 by Sam Wagar
Great experience with Shane. Bought second car from him in 2 years. No mark up on new Ford models, even better.
-
November 2023 by Mel Byron
As usual at my recent service, everything was done well and finished quickly. I have always had great experiences when dealing with sales and service!!
-
October 2023 by Nicole Jerzak
Charlie was friendly and welcoming. It’s nice he makes his presence known, and it’s apparent he has built positive relationships at his business with both employees and customers. Shane and Jeff were friendly, patient, understanding and reasonable. It was a pleasant experience all around!
-
October 2023 by Chris Mattice
I highly recommend working with Joe Darrow for anything sales related. He is super down to earth and always a pleasure to work with. I have purchased 2 vehicles from him already and plan on coming back when the time comes!
-
September 2023 by Stephanie Roman
The service team is amazing. They were the only place willing to get my car in quickly and done before the holiday weekend even though they're insanely busy. I appreciate it. Thank you!!!
-
September 2023 by Stephanie Crisci
The best sales experience! The entire staff 100% made sure I was happy and got the product/features I requested. If your shopping for a car stop by and ask for Brett!
-
August 2023 by Wyatt Cayer
I ordered a Ford Maverick, and while it did take a year to get here, Morris made the experience simple and easy. No price increases, no hassle, just got the order placed and when the truck arrived they got me in it and out the door. Best way to buy a vehicle. Also, shout out to Mike for all the help!
-
August 2023 by Jess Engel
We had such a wonderful experience at Morris Ford. They answered all of our questions and worked with us in such a professional manner. Our sales rep, Joe was fantastic!
-
July 2023 by Michael Macdonald
Took an hour and a half for “the works” service. After getting the paperwork and my keys I left the dealership to discover a uncontrollable shake of the steering wheel once I was able to stop and get out I noticed they didn’t tighten down any of the lug nuts on the driver side rear tire. Once I tighten them down myself on the side of the road I turned around to head back to the dealership and when I told them all they said was “oh that sucks we’re sorry that doesn’t usually happen”
-
July 2023 by Lorraine Caggiano
Thank you Morris Ford for having hard working, informed people in both your service area and your sale department. It was a great experience both buying our new Escape and servicing our F150.
-
July 2023 by Richard Weisheit
I recently purchased a Mustang out of state and had to get a state inspection and have a couple things repaired. I was very satisfied with Morris Ford. I ordered some accessories the day I visited the service center to make an appointment . Ward was very helpful, and even went out of his way to answer questions pertaining to my warranty. Service Center was also great. Dan took care of me and was friendly and even came out to the car to see what I needed. When it came time for the actual service I used the key drop off. They were able to fix the few items. I was alittle surprised at the cost of one part, but what can you do. My accessories came in as well and they installed them at no charge. Overall, my dealings with Morris Ford have been great. I would highly recommend.
-
July 2023 by Dixie Baldrey
Recall visit. Service agent was courteous and efficient checking my vehicle in. He estimated the repair time to be 2-3 hours. Car was finished and ready to go in a little over an hour.
-
June 2023 by Alex Hilker
Morris Ford, was hands down the best dealership I've ever dealt with. I watched the live stream unveiling of the Ford Bronco in 2020, and I couldn't wait to place my order. Prior to dealing with Morris Ford, I was very unhappy with the sales reps at multiple Capital District Ford dealerships. They were rude, pushy, and had bad vibes overall. I knew right away when Mike Richau picked up the phone that he was going to be the one! Mike is a kind and helpful guy. He went out of his way to explain the ordering process and was also flexible and accommodating of my complicated schedule. He made the buying process super smooth by having all the paperwork ready to go after my long day at work. Mike also had great follow up after my purchase and helped sort out a few things I didn't understand. My only regret is not heading to Morris Ford sooner. In a few years I'll probably get a Maverick to help balance out the Bronco MPG, and I know exactly where I'll be purchasing it from. Thank you Morris Ford & thank you, Mike Richau.-Alex
-
June 2023 by Anthony Guidetti
Great buying experience the entire way. Custom ordered a new vehicle with Mike and he kept me in the loop the entire time. Purchase was a breeze and very transparent. Very happy with my purchase and look forward to buying more from Morris!
-
May 2023 by SusanBeth Olsen
Many thanks to Don, Herb & the technicians and staff in the service department. The service was exceptional, thorough and always feel that the recommendations are with best intentions not only for my vehicle, but as a valued customer. Car was serviced timely, paperwork explained with recommended maintenance for upcoming service needs and checkout process was flawless!
