Family Practice in Ballston Lake, NY

“Dr. Hunter is a fabulous primary care and Dr. Lacey for my girls is wonderful. They love her and pretend to be her when they are playing doctor. They have never been afraid of going to the doctor because of her.”

“I've been going here for over 2 decades. While I can't remember some of my doctors as a child-- as an adult I can confidently say Dr. Hanley is the most phenomenal doctor I've ever had. She is caring, thorough, and takes the time to truly listen to my concerns. She knows my body inside and out, understands my treatment preferences, and has never pressured me into anything I've felt uncomfortable with. Every decision is made with input from both her and I; the conversations never fall on deaf ears, which is why I trust her instincts entirely. She also understands how expensive healthcare is and has provided me with financial assistance resources. I've received responses to my portal messages at all hours... 5am, 10pm -- Dr. Hanley truly cares and has never left me feeling anxious while waiting for test results. I'm sorry others have had less than perfect experiences with their providers here, but I can't imagine going anywhere else. Saratoga Hospital Group (whether it's here or other locations, such as OBGYN) has always treated me with respect, compassion, and honesty.
So thank you to Dr. Hanley and the staff at SGFM Primary Care. You're all wonderful individuals and I am grateful for my experiences here over the last 2 decades!!”

“Decided on four stars but it's really five stars for the care and one for the front desk as of late. We've been patients here for 16 years. My kids have seen Dr B since they were infants and I've seen Dr Gaylord for years...both are great, good listeners and follow up appropriately.

One of the front desk is incredibly difficult to deal with...why they put someone with no people skills in that position is puzzling. Stephanie at the front desk is fantastic and I wish I knew the name of the problematic staff member. The smallest inconveniences seem to annoy her and she'll brush you off.”