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March 2024 by Derek Morich
Everyone at the store is very knowledgeable, friendly and helpful. They will always work with you and they make sure that you are informed and have everything you need for leaving the store. As long as this store is open I will always be a customer
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February 2024 by Ken Souser
We dropped off our FiOS equipment and found Paul to be incredibly helpful with a separate cell phone issue we were having. A tremendous resource in the village of baldwinsville.
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February 2024 by Ray
Service was quick and efficient. Staff was nice and very knowledgeable. Took the time to explain the difference between packages.
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January 2024 by John Sleeth
Excellent service.
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November 2023 by Chase Babcock
Mr. Cavollo was extremely knowledgeable and personable. He was able to find the best solution to my phone issues and took considerable amount of time and did not rush at all. The customer service is top notch and I’d recommend.
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November 2023 by Barbara Raymond-LaPrease
The guys at the Baldwinsville store are great! They worked with me to make sure I got the best deal and explained whatever I did not understand. Thanks guys!
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November 2023 by Tay LaFrance
DONT GET VERIZON! They are horrible. My husband and I have Verizon, it costs so much for nothing. Our phones are new and they don't work. And when we tried to get out of Verizon they said it would cost us over a thousand dollars.
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October 2023 by Cynthia Smith
Getting a New Samsung Galaxy S22So excited! Staff is Very Knowledgeable and friendly!!!
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October 2023 by Terry Zahler
The independent Verizon store gave amazing customer service and obviously we weren’t the only ones as the store was packed. We’ll go to that location for all our phone needs!!! They get 10 stars out of 5!
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October 2023 by Lynn Shepard Scott
They are always helpful and provide good advice.
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September 2023 by Sheilah Byrne McManus
Theses gentleman Brian, Paul & Adam always greet me with a smile and by name. They meet my needs, explain my plan and they are always sure to explain my electronics. I recommend this location to all my friends. I couldn’t ask for a better team for Verizon.10 ?
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September 2023 by Nate Robson
Had a new phone shipped from here to Rochester. Brian was very helpful setting up the phone and made it very easy! Highly recommend them!
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June 2023 by bruce2868
I had a router fail and was directed there by Verizon technical support. Drive a hour to get there and found out they had no router. As a support store for Verizon that’s about as bad as you can get. It’s like a phone store with no phones!!
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June 2023 by Michael B
Adam did a fantastic job. Very knowledgeable and professional. I would recommend coming to this Verizon location in Baldwinsville Ny.
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May 2023 by Jaye Rod
Went in to have a billing question answered. They're knowledgeable and quick to the point, and I was on my way.
