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February 2024 by Dennis P
Just received the two led light modules for my KitchenAid refrigerator. Item was a perfect replacement fit. Lights were competitively priced, well packaged and arrived fast with reasonable shipping cost. Thanks Seneca River Trading.
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December 2023 by Cathy and Marty Blackwood
The bottom heating element went on our Viking range. Googled the part and found it several places ranging from $86-$566, but Seneca River had the best price and free shipping. Delivered 5 days later and I installed it in 30 or so minutes!
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October 2023 by Joseph K.
STAY AWAY FROM THESE FOOLS!!! There good reviews are not true!!! Sent me a icemaker...took forever...arrived in a box that looked like a 2 year old ripped apart and then taped back up!!!!SERIOUSLY THEY SENT IT THIS WAY!!!!Icemaker was cracked and broke in two places and arm bent....Never answered EBAY when they stepped in...THANKS FOR EBAY for issuing a refund......there's ALOT OF GOOD COMPANIES OUT THERE ...STAY AWAY FROM THESE CLOWNS!!!!Totally useless ND a waste of time!!!
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August 2023 by Michael
Just bought a refrigerator gasket for an eight year old Frigidaire refrigerator in a rental apartment. I buy lots of repair parts, etc for my business and can't say enough about this transaction. I ordered a few days ago, the cost was less than any of the competitors and the item came shipped to me with standard (no cost) shipping in three days. Moreover, the quality of the item was on par with OEM quality in every way. I have read some negative reviews and can't disagree more. Lastly, I had questions before making the order and called them and they couldn't have been any more helpful. Great experience, excellent price and exactly as described!
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June 2023 by Jennifer I.
AVOID LIKE THE PLAGUE! I purchased a lower dishwasher rack from Seneca River Trading through Walmart. The first one I received from Seneca was already defective & showing signs of rust out of the box. Contacted them immediately & they sent me a replacement but I was told they wouldn't replace it again even if the second one was defective. It was kind of like they didn't believe the first rack was bad even after I sent them photos. Anyway, a year later the replacement (second) rack has rusted so bad that it looks like it's 10 years old. Seneca River Trading should be embarrassed by the quality of this product they're shipping out & they'r poor customer service-not standing behind what they sell. Honestly, I would stay way from Seneca River Trading. Don't buy ANYTHING they sell.
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April 2023 by Lou Gottlieb
Just when my opinion of Seneca River Trading couldn't get any lower, they managed to bring it down.First, they didn't recognize the Cuisinart bowl I bought from them as not fitting the Cuisinart I had.Then, they tried to cheat me out of the shipping on the return.And now, to crown it, they've not issued the refund.Greedy low-lifes
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January 2023 by Carrie Allen
As always Seneca River Trading Company a d it's staff were exemplary! I trust none other. Honest Skied Knowledgeable..the list goes on! DEFINITELY RECOMMEND!
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December 2022 by Giuli Hilend
Superior customer service. Made sure the right part was shipped promptly. Competitive pricing and shipping costs and easy to use site.
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November 2022 by Hameed Wafa
I have ordered a bake element for Viking oven , received 2 whirlpool oven racks , that was a year ago , unfortunately I ordered 2 other bake elements from these guys again , because I forgot they scammed me last time , I will call my bank tomorrow and cancel the transaction. Very disappointed with these guys .
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November 2022 by Nancy M.
Sub-Zero customers. DO NOT buy gaskets here--they will not work! Ordered a gasket for a 601R refrigerator, installed it and the door wouldn't seal at all! This was during COVID, so we spent 18 months stuffing plastic bags along the door to keep the cold in. I ordered an original part from Sub-Zero Canada a month ago and had it professionally installed by a local refrigerator repair person yesterday. He told me we'd installed the Seneca River part correctly, but that the problem was it was way too thick in the corners and more rigid that the original, preventing the door from sealing properly. I called Seneca River telling them to update their site to indicate that the gasket I bought would not work for the 601R as specified on their site, and the guy had no interest in doing so. So their customer service is lacking as well. Save yourself a world of hassle and spend the extra $$ and buy a factory original part.
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October 2022 by A & P Brub
Thank you thank you thank you!!!! My 40+ year old Cusinart food processor will now outlive me!! You not only had the parts to replace my old cracked work bowl at a fair price but you were wonderful to talk with on the phone, you knew your product and you shipped it immediately!! I couldn’t be happier! Cusinart told me not to buy parts from a 3rd party, that Cusinart is not making the parts and I should just buy a new one for $300 that would last 2 years before the motor died. Mine is still running like a champ and will for many years. Cusinart Inc can kiss my grits! Love you guys!
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September 2022 by LaShanda Taylor
Was looking for oven racks, which are surprisingly hard to find. A local store was charging $117 for the same racks that I purchased from Seneca River Trading for $48. The salesperson with whome I spoke was knowledgeable and shipping was fast and free. The item was exactly what I needed.
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September 2022 by patrick virginia
Great service and always the right part.Thank you very much my AC works fantastic.
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September 2022 by Chris R.
I ordered some parts that were wrong. When ordering the description said Fisher Price Power Wheels Kawasaki wheels. It shows a front view of the wheels and no side view but I ordered off the description. when i got the wheels i noticed that the center of the wheel was hallow and the ones I needed were solid plastic in the middle of wheel. I called customer service and got a man that didn't care to hear what happened he was like your going to have to return the wheels where i had to pay shipping, Shipping cost me $24 dollars to get the wheels to my house so i would have to pay another $24 to ship back and then he told me that i would have to reorder the new wheels and pay another $24 for shipping, so that makes @ 72 for a $36 item. I should of went onto facebook marketplace and got the whole used Fisher Price Power Wheels Kawasaki with battery charger for $100.00. Buyer beware the pictures in this website are not accurate or they are hiding something by only showing 1 view. This company should be ashamed Enough said don't but from them you will not get any customer service.
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June 2022 by Terry B.
I received a charge of $134.66 on my MasterCard from this company on 06-08-22. I have never purchased anything from them nor made a purchase in the past from them. They told me that someone in Arizona placed an order for a dishwasher part. This is the only merchant that charged the card unauthorized. There has been no other fraudulent charges to my card. I can only assume the company is randomly charging credit card numbers they got somehow.
