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August 2023 by Laura A.
Your call center is atrocious, my husband called to try and reach an employee in your Cicero office so he could get some help and your call center representative was beyond rude and hung up on him.
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March 2021 by James Daher
I went to the Radisson Health Care Center to receive a sonogram procedure and it was hey easy and efficient environment. To visit and clean and didn't have to wait long
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May 2020 by Firera Knight
Doctors clearly forgotten there oaths towards patients. I go in there sick needing help and they examine in 5 mins and send you to a lab. The er was able to find a life threatening problem before it got worse, the doctors here said they couldn't find anything. The best thing about going here is that it's close to town but something is off about this facility and how they handle patients.
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May 2020 by carrie seeley
Continually forgetting to put in prescriptions.... Myself and my son almost each time we go it is days of calls back and forth.Not to mention crazy hold times when you call....
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September 2019 by Carrie Hoyt
Continually forgetting to put in prescriptions.... Myself and my son almost each time we go it is days of calls back and forth.
Not to mention crazy hold times when you call....
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September 2018 by Juliette Doughty
I don't enjoy being treated like an inconvenience when I'm not at fault. An appt was scheduled for me approximately 3-4 weeks ago for a follow up. The nurse said the latest they could schedule me was for 4:15p. I explained that I would be in Camillus for work until 4pm and it would take me about 20-25 minutes to drive there. I was told that day, in person, to get there as soon as I could and they would still see me. Guess what didn't happen?
I arrived at approx 4:26pm and was turned away by the lady at the front desk. She stated "We have a 15 minute rule" pretty snottily, as if I were the problem for arriving late. I responded "Well since it is technically only 11 minutes late can't they still see me? They knew I was going to be late since they scheduled this appt". Then she had the nerve to add hastily "Well we leave at 4:30p and whoever told you that knew it". Needless to say I walked out, and watched all nurses and staff leave the building by 4:31p.
Now, I completely understand wanting to leave a job on schedule but for much of the population that is not reality and sometimes other things take priority. The appt would have lasted 10 to 15 minutes. Either way, why schedule an appt for a pt who let's you know they will be too late?? Why waste my time and gas?
This was my second visit in total. Everything else has been decent. Not happy.
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September 2018 by Doopie
The only reason I continue to go here for “care” is because it’s hard to find a different place that will take my insurance that is also accepting new patients. I asked the doctor here for a psychiatrist referral and she didn’t give me one. This place should be your last resort.
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September 2018 by Victoria Stevens
The nurses are pretty snotty. The doctor herself just goes in and out before you can even ask your questions. Both my boys did not like her at all. Also I needed an ENT doctor for my tonsils they were supposed to refer me too and its been 2 months with continuous calls to them. Now they have randomly dropped me as a patient so now I need to find a new doctor. Definitely not a good place.
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September 2018 by Elk Hunter
Easy parking and drop off/pickup, elevator, well maintained lot in winter.
