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February 2024 by Cynthia B
Tough to have a positive experience when I never saw a human. The website does not recommend nor require appointments. My PCP sent me in for lab work Saturday. No receptionist or lights at the desk. A kiosk to sign in and TV screen telling me there were zero patients waiting and three appointments. I could wait, but was informed ( by the kiosk) I my have to wait beyond closing. Their door says close at 12, online and recording says 1. To think I was told to go here so results would be faster!! My doctor wanted results Monday regarding stroke risk. Now I have an appointment Monday to be drawn. Back to lab Alliance for me! People are treated like stupid cattle here. This is healthcare?
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August 2023 by James Ujlaky
Horrible!!!!!! Person should be fired never been treated so bad. Been going there since they opened never had a problem until this lady.
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January 2023 by Celane Ivey
Quest has always been quick, easy, pleasant and efficient !
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November 2022 by Tracy Seelman
I have had easy & pleasant experiences at this facility. I have never had to wait over 5 minutes to be taken and have been treated kindly. This is my go to for my blood draws.
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September 2022 by Bill Haenn
My god, had my urine screen done on 8/15 it’s now 8/24. And still no results have been sent to my Dr.Glad with god willing I’ll never have to go back to this location. I’ll drive 100’s of miles to avoid questLab Corp here I come
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August 2021 by Scott S.
Can't really post a number of stars because I could not get through to them! I thought using this local business would be more convenient but there's no way to contact them directly for my doctors office to get a fax number to send a lab request over when I asked my doctor he said it's impossible to get through to them and use another service! Seems like they should put a fax number on their answering system to make this easier!
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July 2021 by Dolores Palese
Zoey, a young lady working there was just a kind & helpful person. I went their by accident instead of where my provider had said misunderstanding on my end, yet Zoey took time give me fax number & my provider was able to send the referral to Quest instead. In addition I had to take a urine sample and shejust treated me like a patient. Because of the service & compassion of Zoey I will always request any further tests at Quest in Bville.
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November 2020 by Renee matthews
I went on a Friday about 3pm by appointment. There was a young man there. I didn’t wait at all and he was so pleasant. He did a great job with the blood draw, I hardly felt a thing. Good experience overall. I will go here if I ever need these services again!
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March 2020 by Faith Emlaw
I arrived around 9:45am on a Saturday and only waited maybe 20 minutes. I did not have an appointment. I had the pleasure of dealing with Kayla for my visit. She was extremely professional, patient with me and my lengthy blood test lab requisition. She made my experience very comfortable and at ease. I have to get blood drawn every six months and I am not very good with needles, I tend to have anxiety with them. I always ask for a butterfly needle and Kayla assured me that using a straight needle would benefit me better and she gave me a sound reasoning. I felt comfortable enough to where I trusted her judgement. The bedside manner and care Kayla gave to me today while taking my blood surpassed any other I have ever received. She got me to calm down and take my mind off the needle and as she told me, I did not feel any pain! This never happens! Usually these things are painful for me and my arm is typically sore after. None of that happened this time!! I will definitely use this facility again and will not hesitate to let others know how awesome this place is. All because of Kayla!
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December 2018 by Dakota Stoutenger
schedule an appointment, otherwise it will take over an hour
