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October 2021
This is simple the best banking experience in the Syracuse NY area.The ladies at the desk and the branch manager are always willing to help and go the extra mile to make the transactions go smoothly. I wish all banks emulate them. 5 starts all the way.
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December 2018
Very good customer service, the people at the desk are always wonderful and kind, and it's always very quick
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November 2017
Nice local branch of NBT bank. Relatively new building, well maintained and nice and convenient. Has drive thru and 24 hour ATM. At end of Willet Parkway with a traffic signal, so exiting is as easy as entering. Next to gas station and car wash. In between Baldwinsville and Liverpool, so convenient locarion wise.