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January 2024 by Chloe Leibrick
Hands-down the best car service experience I’ve ever had. I arrived in a panic and left informed, calm, and safe. Service representatives were incredibly polite and clear, and I even left with a free tote! This is the only car service center I’ll be using from now on.
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November 2023 by Kelly Parks
Very friendly and welcoming. Got my vehicle in same week. Thorough inspection, including taking notice of how far off in miles my "next oil change" sticker reflected (25k miles over current odometer reading). Clearly an error on the part of the other dealership! Thanks for having great attention to details!
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November 2023 by Tom Dermody
Have been having my cars serviced over 30 years at Lou's. Alway been very satisfied with everyone there and the work done on my cars. Thanks. Tom Dermody
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November 2023 by Rick Sapp
I have been relying on the folks at Lou’s Car Care since the early 1990’s for service on my vehicles. I have recommended them to MANY people over the years without hesitation. They have a way of providing personal attention that brings a family atmosphere to the way they conduct business.Services: Transmission
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October 2023 by Butler's Adventures
Very very expensive. Found an error in their estimate only after a thorough review and discussions with other garages and then questioning them on how high their quote was they said they made an incorrect selection which reduced the cost by $400. Other quoted work I ended up having done at the dealer for less money. I went to them because they were able to look at my truck the soonest but they were by far the most expensive. I would go to the dealer or try another garage before going there again.
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September 2023 by victoria perez
Was told they could not give me a quote over the phone because they had to physically see what brake pads and rotors my Tahoe needed. Apparently, a make and model or Vin number is not good enough at this shop. Well, they got me in the door just to waste an hour of my time and give me a quote within 2 minutes after I went up and asked how much longer it's going to take. The man I asked was extremely rude. Then, he proceeds to give me an outrageous $1500 quote on the brake job. Long story short, if you are a woman, I would advise not going there without a man or having a man make the call for you.
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August 2023 by Nick Wilson
This place has a great environment and is very accommodating. They show you pictures of everything on your vehicle and point out maintenance concerns. I have spoken with Lou personally and he even gave me a tour of the shop. I would recommend this shop to anyone that has vehicle needs.
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July 2023 by jewels029
I needed air and the gas station in front of this place did not have it. They were super nice and put air in my tire for me. ??? They saved the damsel in distress ???
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July 2023 by holly goods
Best professional experience ever I am very pleased this is my third visit with you and there's a reason why I keep coming back because you guys are the greatest. You spent time with me explaining everything that had to be done including photos which was really awesome made me feel so much more comfortable. My son will be coming to see you soon. Thank you so much for everything. You guys are awesome.
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July 2023 by Katrina Russo
As usual the service at Lou’s Car Care was top notch! My car was serviced earlier than expected and I even got some advice on buying a used car for my son. Highly recommend using Lou’s for your car service needs.Services: Air & cabin filter replacement
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June 2023 by Gary Dollard
We just moved to the area and needed some work done on our Honda. I read some reviews and made an appointment with Lou's Care Care. I dropped the car off early in the morning and it was ready at 5PM even though I elected to have significant additional work done. Staff kept me apprised of the work progress throughout the day. This place is the definition of professional. I'm very satisfied with service I received and highly recommend you try Lou's.Services: General repairs & maintenance
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June 2023 by Mark Salmonsen
I've used Lou's car care many times. The people there are great. Courteous and friendly. Same for Nino's body shop. They have done 4 cars for me in their body shop. The paint comes out beautifully. Top notch. You won't be disappointed in either shop on the premises. Highly recommended.
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June 2023 by Joanne Brbiarz
Lou's Car Care helped us with our vehicle, where others could not. They were excellent with diagnosing the issues, explaining what was needed & successfully completing the work. Very pleased & would recommend to others.
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June 2023 by J Q
I always have had a good experience with Lou's Car Care. I feel safe and secure that I'm getting the best service available. I fully recommend Lou's Car Care Center.Services: Auto body & trim repair
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May 2023 by Lily Blum
The people at Lou's are amazing at what they do. They're thorough but, they also understand that some things can wait and are just good to have on the radar. I have never had a disappointing visit.Services: Air & cabin filter replacement
