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November 2023 by David Shreve
I went to your location 2005 W Genesee RdBaldwinsville, NY 13027 and I am extreamly discussed by the actions of one of your appearent supervisor. We go to this location all the time and dispite the several incidents of unprofessional behavior we have witnessed, including ignoring costumes to be on her phone and a general poor attitude with the costumers that come into thay location, something that i absolutely find disgusting is when a person in a leadership position is using derogatory language to employees. Calling them names like "stupid" "retarded" and treating them like they are less than human. Now people have bad days...so I admit I did not report this immediately because I was not sure what happen. But after talking to two other employees at this location, I was told that this is "typical behavior" on her part and that any time someone has reported her or brought up issues surounding her they have be either mistreated to the point of quiting, had hours cut or simply fired. Infact she has told employees "be ready because your going to be the next one to go as soon as i find your replacement." Honestly this behavior is absolutely sickening. Laila is the name of this supervisor, and I would like to ensure this message is heard by someone in you HR department and handled according. I am not going to drop this. The things ive heard her say to people is beyond unprofessional behavior and the fact that the employees i talked to have called this "normal behavior" and she "cant be touched" reflects a bigger problem. I would encourage HR not contact the other employees in the mornings and closing shifts. This is not the behavior i would expect from a corporate company like Byrne Dairy.
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September 2023 by Adrian
Good food inside!
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September 2023 by Jeanette Durkin
The employee was very nice and friendly!
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July 2023 by Kerry K
Absolutely disgusting. I got some food delivered from here and it was the worst. For starters it took them over a half hour to prep my food, when all I ordered was 5 mild Buffalo wings. Then when I finally received the order, the container was labeled medium, and there was only 4 wings and almost all of them were undercooked. I ended up having to throw the whole thing away and request a refund.
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May 2023 by Kensuro Ourrukai
Convenient Air Pump with onboard pressure gauge, Friendly Staff, Good Variety of Food.
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April 2023 by Becky
First time stopping here for lunch and was not disappointed! The young woman that helped me was super sweet and although she said she just started learning how to work the deli and her normal position was cashier, she made my turkey bacon club panini with such care, confidence and passion! It turned out delicious. And she was fast too! All the ingredients were fresh and the portions were a good size.I'll be coming back for sure
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January 2023 by Kurt
Nice store in a great location when traveling around upstate
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September 2022 by Randy Amos
Good deli and brilliant service!
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August 2022 by Birgitta Olivieri
I was on a mission for supplies which I found. The cashier was friendly and cute. They always have my rainbow sherbet ice cream!
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June 2022 by Derrick Lewis
Went in to grab a sandwich to split with my wife, unfortunately they were out of a couple different meats including turkey that I'd get so I swapped to some breakfast pizza and grabbed a nice chocolate milk. The pizza was great, I like when it's been in the warmer a little while more than I do fresh I think.
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June 2022 by Leslie Dinsmore
All I can say is don't use credit or debit here, they steal your money
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December 2021 by Richard Perkins
Amber,makes this place warm & happy!
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November 2021 by Svenn Darkheart
Easily one of my top ten worst experiences trying to purchase a sandwich. Very simple request of a meatball sub on white bread but with a layer of ham over the top. The girl quickly pointed out that this wasn't the meatball sub she knew how to make. I couldn't agree more yet this is how I would like it made. She then proceeded to tell me that she can only make me a meatball sub with only meatballs on it. I pointed out the double meat option and for my second meat that I would like ham added. She again proceeded to explain that's not how that works and she could only make a plain meatball sub. So I left and will not ever return. Fortunately for me there was a sub shop about another mile up the road in town I believe it was a Jreck subs. They were more than happy to make the sub I wanted and the next time I visit the Baldwinsville area and want a sub of my chosing I shall be going there again
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September 2021 by Joe Joe
The lady making me and my son's sandwichs had very poor customer service I will spend my money else where.
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June 2021 by Mr.moomoo
love this place I've been here many times and had great ice cream!
