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June 2024 by Jack Lin
Pharmacy is a joke. So arrogant unpleasant few dummy’s with no knowledge of
Anything. This type of employees the
Reason all stores closing.
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February 2024 by ZcC zcC
It's 9:32, they closed already. Says 10 on the window and online but I'm definitely not being allowed in. Just edit the signage.
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September 2023 by Eng. Fausto Marmol
This guy can’t help the customers in the counter. But had time to follow me everywhere and was talking on the phone. When I went to pay he could not be the counter tho. Lol. I’m doing the review on the spot. Bad service. Shouldn’t be on the phone while working. Pay attention if someone needs information to find something. I did but I guess not your job.
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September 2023 by Aurelio Ayala
Ok satisfied
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August 2023 by Glenn F.
CVS BALDWIN HARBOR has gone WAYYYYYY downhill... It's not the same store it used to be...
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August 2023 by Timothy S.
Gloria Suffo, the pharmacy manager. She is probably the biggest reason we avoid shopping at our local CVS anymore. She is definitely the worst pharmacist I have ever had to deal with in my entire life. Also, the store never has enough workers on the registers and make you use self checkout. When I have several items I don't want to use self checkout. Plus now they have a person supervising the self checkout. The last time I used it she wanted to review my receipt. Are you serious? If you don't trust me than ring my stuff up. Trying to turn customers into employees and THEN want to review my work? GTFOOH. Pay me and give me benefits. CVS is supposed to be Customer Value Service. It's now just become a negative experience every time I'm in there. In all fairness there are a couple of nice employees but their whole customer service model is now terrible. So many people just accept it as it is what it is, but it is not. With so many things costing more at least you should be treated as a person and not a thief, or drug addict, or an employee. So we decided to start using Walgreens on Grand Ave So far it seems to be a much better experience.
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August 2023 by Greg Mioduszewski
Worst experience ever. Avoid thos place
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August 2023 by Joy Perez
Couldn’t even process a simple PCR exam smh
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August 2023 by Janisa Rose
The worst
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June 2023 by Yolanda Yolanda
The CVS at the Baldwin Harbor mall is always a pleasant experience whether I’m using the pharmacy or shopping for something. I love CVS pharmacies in general because their coupons and savings are amazing in comparison to any other. You can actually pay nothing for an item using CVS Reward Bucks! It’s sweet when that happens!!!
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May 2023 by Daniel Pierre jean
I recently had the pleasure of visiting the CVS Pharmacy store located at 951 Atlantic Ave, and I must say that my experience exceeded all expectations. From the moment I walked through the doors, I was greeted with a warm and friendly atmosphere.First and foremost, the store's location is incredibly convenient. Situated on Atlantic Ave, it is easily accessible and provides ample parking, making it hassle-free to run quick errands or pick up prescriptions. The proximity to residential areas and other businesses is a major plus, as it saves valuable time and effort.The staff at this CVS location is outstanding. The employees were knowledgeable, attentive, and went above and beyond to assist me. Whether I had questions about a product or needed guidance with finding specific items, they were always ready to lend a hand. Their dedication to customer service truly sets them apart from other pharmacies. A kind young man named Alvin assististed me.Furthermore, the pharmacy department at CVS deserves special recognition. The pharmacists were not only professional and efficient but also took the time to address my concerns and explain the medications I needed. Their expertise and attention to detail gave me peace of mind, knowing that I was in capable hands.Additionally, I appreciate the various services offered at this CVS location. The convenient drive-thru pharmacy service makes prescription pick-ups quick and easy, particularly for those with limited mobility or a busy schedule.Overall, I highly recommend the CVS Pharmacy store at 951 Atlantic Ave. The exceptional service, convenient location, knowledgeable staff, and well-organized store layout make it a top-notch destination for all of your pharmaceutical and personal care needs. I will definitely be returning for all my future prescriptions.
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April 2023 by Ismael M.
Not like it used to be the workers are lovely the managers make the experience terrible especially the pharmacy manager she is terrible I've been coming here 20+ years never been upset with how I was treated
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April 2023 by Sabine Ramirez
Their drive through is almost always closed. We go inside we ask hey is the drive through a functioning drive through? Oh yes absolutely when someone is working drive through is open . Next time I go through drive through window is of course closed:-(
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March 2023 by Harry Riess
This pharmacy used to be good up until about a year ago. The new pharmacist is absolutely terrible. Seems to take pleasure in telling you she is out of the prescription you need. She does this with a sarcastic smile on her face. Cvs is done stores are closing they never have what you need anymore. The help doesn't know what they are doing. It like they pulled people off the street to work here. I will no longer shop at cvs, they are absolutely the worst. To bad you can't give zero stars.
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January 2023 by Margarita Morales
This is worst pharmacy to go to. I would give it a zero star but it is not an option. I called about my medication at 4pm and was told it was ready. I go to pick up my medicine at 730pm to be told one is not ready. I had to wait or come back. I couldn't wait. Then they don't open until 9am. Not convenient hours for people that work. The hours used to be convenient. Now I have to wait until after 5 pm tomorrow to start my medication. CVS need to have people that are sympathetic to people who needs their medication. This is not the first time this has happened. Then when you call you are on hold forever. When you go there it's always a long line and one person at the counter. Horrible customer service. I will not be sending my prescriptions there ever again. Who ever is handling this store needs to clean it up and get responsible workers in the pharmacy and more front people to work and help others, not always directing them to self check out.
