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June 2024 by Djen Hilaire
Alicia is very rude! Will not be coming back!
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February 2024 by Darren Madoo
Great bank if you physically go in. You cannot get anyone on the phone. Period.
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November 2023 by Asma J
Great branch. I only come to see Ishrat’s smiling face but everyone else in the branch is always nice to me as well.
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October 2023 by Erica Hitchgraham
Great experience each time thanks to John, the branch manager and Myrl, who is always helpful
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July 2022 by Mustafa Tahseen Arshad
Very helpful branch. I have personally helped by bank manager Mr. John Heyen.
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February 2022 by Erica Benjamin
Excellent managerial skills, I wasn't expecting the manager to call but he was ensuring the matter was handled appropriately and for any necessary suggestions. Calling checking on customers has been the practice of the bank manager at this local branch. The managers at Baldwin branch are exceptional.
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June 2021 by Gregory C.
I've been banking with Chase since 1988 (Chemical Bank back then) because of Direct Deposit. A bulk of my money is with them. So much so I'm a Sapphire customer. Still waiting on my free safe deposit box though. They have two indoor ATM's. Big parking lot in the front.
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June 2020 by mike kir
You guys need to open the bank this is ridiculous that we have to wait 30 min on average for your bank tellers to help drive through customers this is pure insanity and lack of respect for your customers. Drive thru is so slow paint would dry faster
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January 2020 by Casper S
Very friendly service ? will be coming back to this branch
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August 2019 by C S
Very friendly service ? will be coming back to this branch
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August 2019 by Gplayerz83
When I'm passing through the area I stop by to use the arms. This is a very beautiful looking building and very clean. If your in the area and you have some banking to do. Stop by.
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June 2019 by M Z
Very friendly service 😊 will be coming back to this branch
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April 2019 by Gplayerz
When I'm passing through the area I stop by to use the arms. This is a very beautiful looking building and very clean. If your in the area and you have some banking to do. Stop by.
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February 2019 by Sasha Hammond
Friendly but they give the wrong info.. telling us we can do something on the app but instead we have to call and deal with customer service
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August 2017 by Joyce Reynolds
The worst bank I have ever been to. Customer service is terrible. The drive-in is really not a drive-in for customers. 1teller runs back and forth to the drive in from inside. If there are cusomers inside, you can forget it. Inside customers get priority. I have waited 20 mins or more and no one comes. You can ring the bell as much as you please. One time she came and was annoyed that I rang the bell. She told me she was waiting on other customers. They should shut it down and stop calling it a drive in. I had to go to another chase to make my transaction. I hate this branch.
