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January 2024 by layal balaghi
The service was fine. However their prices listed on their website are inaccurate. They didn’t apologize or seem to care when I told them. It felt heavily deceiving. Be careful.I also got a comment on how I should wax my legs. It’s winter. I’m a human. I don’t even need to provide an explanation for this one.
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October 2023 by CallMeHairDini
Bad experience cut my fingers while doing my SNS dip manicure. It did not last my nails chipped and broke soon after getting it done. Will never go here again.
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May 2023 by yurany pulido
I had a really bad experience today. The woman who did my nails was slovenly my nail polish was applied in a pretty bad way I'm sure this gel manicure won't last more than a week. They put a piece of paper on my feet to put my shoes on and the nail was still wet. The worst part is that I spoke with the owner and she didn't care. I won't come back. I felt robbed.
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May 2023 by Noneyobiz
They do great pedicures, chair back massages, but I go elsewhere for my nails?
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March 2023 by Shali Pai
Loved my experience here! I got a regular mani pedi ($35 before tip) and they were super efficient and listened to my asks attentively and delivered exactly what I asked for. In a neighborhood full of nail spots I’m glad I found Potala and will definitely be coming back
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March 2023 by Irma Rueda
Rosa is the best to do my manicure and pedicure
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August 2022 by Alexis Mora
Literally just like walked in and said hello I need a full set and the lady was simply like “not today” nothing more nothing less terrible service and that’s not the way to speak to new customers never coming here and telling my entire family of women not to waste their time either
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August 2022 by Larissa P.
Jessy is GREAT!!!! I have been getting my nails done here for a long time. The ladies are all so pity and hardworking. The place is conveniently located on Steinway street near 30th Avenue. They are open 7 days and their prices are very reasonable. I have had my mani and pedi done with at least 3 different ladies and they are all great however my favorite has to be Jessy. She is so good and yet quick but thorough. She is so hardworking and never turns no one away besides she is very precise when giving the wait times. Great job Jessy
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June 2022 by Edurne Alvarez
I used to go here a lot. Lately less because the service has become less friendly. I've always been a very good tipper so it can't be that. I would rather be somewhere where my patronage was appreciated. Not fully convinced about the quality of services either. Services take literally forever and last week's gel manicure peeled off.... Sorry. I kept on giving this place another try but no.Services: Gel manicure
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June 2022 by Larissa Peterson
Great place. The ladies here are very polite and professional. They have been in business for a long time now. I have been going here for more than 7 years and they are always consistent. Data is amazing!
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June 2022 by Donna Matthews
I had a manicure pedicure done 6 months ago, when I made my appointment I told receptionist I had calluses to remove, after my appointment I still had calluses! They are expensive as well I was charged 50.00 not worth the experience.
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April 2022 by gaby m
Horrible service. If you want to spend your entire afternoon at the nail salon this is the place for you. They took almost two hours to do a simple plain gel pedicure all because they kept rotating. I think 3 different people worked on my pedicure which is ridiculous. They had me waiting for a while due to their rotation which made things so slow and delayed me. Never coming back.Service: Pedicures
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April 2022 by JoAnna (Jo)
Sadly my nails lifted 5 days after I had them done here.
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March 2022 by Christinia L.
I usually go here often for my nail needs and most of the time, the service and job are done to my satisfaction. The only thing as to why I didn't give it 5 stars is because they allow appointments but sometimes forget or don't keep them timely. I find myself waiting sometimes. They are understanding if you mess up a nail or just dislike the color and will fix it.
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February 2022 by L.S R.
This is my go to nail place but I have an unfortunate experience. Convinced my husband to get his first pedicure ever with me here. Since he was just doing it for the experience and looking for a relaxing foot massage he opted for one of their spa pedicures (the honey and cinnamon scrub) everything was normal but for some reason the nail tech decided she needed to mess with the sides on his big toe. He tells me later that he was in excruciating pain but thought that she knew what she was doing. Fast forward to the next day and his toe is swollen and there is puss, he can barely take a step on it. I feel horrible because he works on his feet all day and I know it must be painful for him to wear shoes with a swollen toe and what's even worse is that he's turned off from pedicures forever :( lol! I'm disappointed because I like this place
