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“I came here the other day to buy some accessories. The owner was very helpful and gave me a great deal! I found all I needed and will certainly come back. The owner was very friendly and knowledgeable.”
“The staff member at this store today( and previously, too) is so helpful, kind and professional. I recommend this store where they will help you find the best phone for what you need/ can afford, & more importantly, take the time to help you understand whatever you need to know. Always patient ,even if you ask a million questions,lol..Thank you!”
“I went to this store because they are around the corner from the Assurant provider who kind of screwed things up when they fixed my cracked screen. The screen was fixed, but my phone number became compromised,l; that is a whole other story. Although they were unable to fix my problem, they did everything they could to figure out what the problem was on their end. They also helped me realize that the two T-Mobile stores in my area did not install the new SIM card properly. They placed the SIM card in but never punched in my phone number. They then directed me to go to the main store in Times Square because that store has the District Managers who have better access to tech support.Still, I appreciate that they took the time to help me figure out what was wrong.”
“My iPhone 11 was completely broken with a cracked screen and ghost touch. I brought my phone here 20 minutes before closing time and after 10 minutes it was good as new with a beautiful new screen working perfectly.Also, I checked other place’s prices but this one is by far far far the lowest. 100% recommend.”
“I went to this store to ask for a boost store location nearby and the store agents were so convincing and polite and ended up moving my number from boost to metro happily . I must say the customer service I received was one of the best till now and I love the service so far .”
“Oh my god, Jeffry M saved my life today. Literally and figuratively. My phone looked like it was dying and he did magic and I was nearly in tears. I am here from out of town singing a gig at Carnegie Hall, and couldn’t not have my phone. And without hesitation, Jeffry figured out what was wrong and saved me. Absolutely would give 10 out of 6 stars. Also his manager is super sweet too.”
“(Translated by Google) The service is very good, there is a worker named David who attends and treats customers very well, they should have more workers like him so that all Metro by Tmobile stores feel the same.The service is very good, there is a worker named David who attends and treats customers very well, they should have more workers like him so that all Metro by T mobile stores feel the same.(Original)el servivico es muy bueno , hay un trabajador llamado David que es atiende y trata muy bien a los clientes, deberian tener mas trabajadores com el para que todas las tiendas de Metro by Tmobile sen iguales.The service is very good, there is a worker named David who attends and treats customers very well, they should have more workers like him so that all Metro by T mobile stores feel the same.”
10AM - 8PM
22-22 31st St, Astoria
Mobile Phones
“Love this store!! Its is definitely the only t-mobile store I would go to.. Chris R really helped us out. He transferred all my data over to the new phone He was truly polite and friendly. Go see him if your on the Astoria Area on DITMARS Blvd”
“We had a GREAT EXPERIENCE signing up for SPECTRUM MOBILE PHONE service with CARLOS who was both extremely professional, highly knowledgeable,
and handled our two lines transfer
SEAMLESSLY.
A very POSITIVE experience with CARLOS at the Astoria Spectrum Store on 31st under the N train
Thank you Carlos!!!”
10AM - 9:30PM
32-10 30th Ave., Astoria
Mobile Phones
“I came to the store on the recommendation of an acquaintance. To repair my phone screen, the service was fast. Very good attention. I recommend the place 10/10. ??”
“Had a really great experience switching providers. Albert went above and beyond to ensure that my family had everything we needed with the new plan we signed up for. Can’t thank him enough. A pleasure to experience quality customer service.”
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“They were amazing!! My AirPod charger wouldn’t go in anymore despite my attempts to clean it. They were able to clean it in a timely manner and so kind. 10/10 recommend. Thank you!”