Metro by T-Mobile at 3006 Broadway is known for its friendly and knowledgeable staff who provide excellent customer service. Customers appreciate the helpfulness of the team, which assists with questions about plans, cell phones, and services, often going beyond expectations. The store offers a variety of 5G phones from brands like Apple, Samsung, and OnePlus, along with unbeatable prepaid plans that include unlimited talk, text, and data. Many customers have had positive experiences, even receiving help with issues unrelated to purchases, such as fixing phones or resolving SIM card problems, often without extra charge. The store maintains a clean and welcoming environment, and staff members are praised for their politeness and professionalism. While some customers wish for a greater selection of phone cases, overall, the store provides reliable service and support, making it a trusted choice for those seeking prepaid plans and new devices.
excellent service, the new staff is very attentive. I went to buy a cell phone and the promotions they offer are affordable
March 2024
Good service the staff was very helpful and they have alot of promotions available
January 2024
I went to this store to ask for a boost store location nearby and the store agents were so convincing and polite and ended up moving my number from boost to metro happily . I must say the customer service I received was one of the best till now and I love the service so far .
