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10AM - 8PM
38-08 Broadway, Astoria
Electronics
“Oh my god, Jeffry M saved my life today. Literally and figuratively. My phone looked like it was dying and he did magic and I was nearly in tears. I am here from out of town singing a gig at Carnegie Hall, and couldn’t not have my phone. And without hesitation, Jeffry figured out what was wrong and saved me. Absolutely would give 10 out of 6 stars. Also his manager is super sweet too.”
“The staff member at this store today( and previously, too) is so helpful, kind and professional. I recommend this store where they will help you find the best phone for what you need/ can afford, & more importantly, take the time to help you understand whatever you need to know. Always patient ,even if you ask a million questions,lol..Thank you!”
“I went to this store to ask for a boost store location nearby and the store agents were so convincing and polite and ended up moving my number from boost to metro happily . I must say the customer service I received was one of the best till now and I love the service so far .”
10AM - 8PM
22-22 31st St, Astoria
Electronics
“Love this store!! Its is definitely the only t-mobile store I would go to.. Chris R really helped us out. He transferred all my data over to the new phone He was truly polite and friendly. Go see him if your on the Astoria Area on DITMARS Blvd”
“(Translated by Google) The service is very good, there is a worker named David who attends and treats customers very well, they should have more workers like him so that all Metro by Tmobile stores feel the same.The service is very good, there is a worker named David who attends and treats customers very well, they should have more workers like him so that all Metro by T mobile stores feel the same.(Original)el servivico es muy bueno , hay un trabajador llamado David que es atiende y trata muy bien a los clientes, deberian tener mas trabajadores com el para que todas las tiendas de Metro by Tmobile sen iguales.The service is very good, there is a worker named David who attends and treats customers very well, they should have more workers like him so that all Metro by T mobile stores feel the same.”
“Had a really great experience switching providers. Albert went above and beyond to ensure that my family had everything we needed with the new plan we signed up for. Can’t thank him enough. A pleasure to experience quality customer service.”
Electronics
Electronics
Electronics
Electronics
Electronics
“I went to this store because they are around the corner from the Assurant provider who kind of screwed things up when they fixed my cracked screen. The screen was fixed, but my phone number became compromised,l; that is a whole other story. Although they were unable to fix my problem, they did everything they could to figure out what the problem was on their end. They also helped me realize that the two T-Mobile stores in my area did not install the new SIM card properly. They placed the SIM card in but never punched in my phone number. They then directed me to go to the main store in Times Square because that store has the District Managers who have better access to tech support.Still, I appreciate that they took the time to help me figure out what was wrong.”