Citi

Most Recent Comments

• March 2025 by Elsa gardenia molina lopez
  Excellent service 👏 👍🏻
• February 2025 by Justin Huck
  Why do ya'll let the homeless camp the atm area? Seriously?
• October 2024 by chris tighe
  Property is filthy out front I think they make enough $ to do the minimum in a neighborhood they serve,, sure other neighborhoods are maintained!!
• August 2024 by minami minami
  The staff here are pretty kind especially the man who works here at the desk is always polite. But I don’t feel secured and safe every time I go there after their business hours because of a homeless man who is “allowed” to live there… he doesn’t seems to be doing anything suspicious acts yet, but still I feel so hesitated to go there whenever I need to. Pleas please do something!! I don’t understand why they would leave the homeless man to stay there because you need a card to get in, which means that they are letting him be inside.
• May 2024 by H F
  There's always a homeless person living in the atm area
• April 2024 by Henry Fernandez
  There's always a homeless person living in the atm area
• February 2024 by James Sweeney
  Worst bank full of a bunch of people that don’t speak English and want to help you.
• January 2024 by Allison L.
  I have been banking with Citi for nearly 20 years all over the country and this branch has the best customer service I’ve ever experienced. I went in on a weekday to pick up some foreign currency. There was no wait and I was helped by Ximena, who was so kind. She told me one of my CDs was expiring that day and offered to roll it over to a new plan that offered a higher interest rate, it was done within seconds. She also gave me a list of places to visit when she learned where I was traveling. These were all above and beyond things that she really didn’t have to do, but really personalized my experience and made me feel welcome. The tellers and staff here give you a small-town banking experience on a busy street in the big city. I will definitely be returning to this branch for all my banking needs!
• January 2024 by Jamie T.
  I have been banking with Citi for nearly 20 years all over the country and this branch has the best customer service I've ever experienced. I went in on a weekday to pick up some foreign currency. There was no wait and I was helped by Ximena, who was so kind. She told me one of my CDs was expiring that day and offered to roll it over to a new plan that offered a higher interest rate, it was done within seconds. She also gave me a list of places to visit when she learned where I was traveling. These were all above and beyond things that she really didn't have to do, but really personalized my experience and made me feel welcome. The tellers and staff here give you a small-town banking experience on a busy street in the big city. I will definitely be returning to this branch for all my banking needs!
• October 2023 by Samuel Budlong
  Professional and kind service. They always move quickly while maintaining high level of service for each client. They remember you, address you by name, and make sure to ask questions about exactly what you need so that you can get the best outcome.
• October 2023 by marilina arias
  Very bad
• July 2023 by Luard Dilja
  One person working on a weekday , avoid this place if you don’t want stress or wait way too long for the most simple transaction
• February 2023 by Mario Pags
  Nothing but headaches, they are unethical and practice a bait and switch business model that will cost you money and waste your time.
• January 2023 by Mario P.
  Citibank on Steinway street are scammers or totally inept when it comes to banking knowledge. They could not explain what happened with my checking account. when a bank loses your money you are helpless, no customer service whatsoever.
• January 2023 by Mohmed Mostafa
  Very, very bad treatment from an employee named oscale