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November 2023 by Teresa K.
I have been to this store exactly twice. The first time only because there was a 60% off sign in the window and I did buy a couple of items, but the full retail prices in this place are outrageous. The second time I made an online purchase of one item of jewelry (only because there was a huge Black Friday sale) that I opted to pick up in-store so I wouldn't have to pay for shipping. Both times the staff were incredibly rude. It must be a really miserable place to work because everyone had an attitude. The place wasn't crowded either time and I always give retail workers the benefit of the doubt because customers can be awful, but these individuals were downright nasty for no apparent reason. I don't think I'll be making a third visit to this store anytime soon. There are much better options for shopping on Steinway where staff are courteous to their customers.
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November 2023 by Amy Xu
Great location, received my pick-up email quickly and was able to do my exchange and purchase a few more items of clothing without issue. Staff was attentive and professional
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November 2023 by oleg jelezniakov
The men’s section is in the basement and the collection is pretty underwhelming. Yet they still had a line to the fitting room.
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September 2023 by Aser
Good, But it is cheaper than the original Banana Republic.
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June 2023 by K K
DISGUSTED with their employee, JULIE’s behavior towards another customer. While i was waiting on line, i witnessed Julie being extremely condescending and RUDE towards an elderly lady whom didn’t know english. Her behavior displayed racist & ageist behavior which was disappointing as she is Asian herself. She practically yelled at the customer while the store manager stood there without reprimanding her. When it was my turn, Julie deliberately walked away to speak negatively about the elderly woman to the manager(who was standing next to her) Appalled at her working in customer service while not having patience with those who don’t speak English fluently.
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June 2023 by Dayian Ahmed
Best products and perfumes too loved it
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April 2023 by Zaina Shtaiwi
I liked the layout of this store more than the ones in malls. Nice service
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March 2023 by SOU
I'm a frequent customer.Good sometimes
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January 2023 by tara (Princessofmadnes)
Security is crazy at this place. Most of the time there's no security even there. But if you happen to be there when they are and you're white you better just turn around and leave.
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January 2023 by tracey g.
Mens selection is below old navy level of clothe.... It is just a con brf is just wack.
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January 2023 by Chyutik NYC
Good store but the fitting rooms smells disgusting ((
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December 2022 by Matthew Paul
Manager was rude and unruly- very unhelpful answering questions about consistency in experience
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October 2022 by YoLitty Ted
A cozy and eye-catching store with modern apparel, accessories, and friendly associates. You don't need a passport to visit this Banana Republic just you!
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August 2022 by SYED ALI
Very enjoyable to shop there. The staff very helpful and friendly.
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July 2022 by Mark List
Good selection of Men's t-shirts.
