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July 2024 by Noah Velez
Been here for over 6 years my dogs love it super pricey honestly but good service sometimes it can be weird as far as how they handle things example the grooming cut my dogs paw and body like 3xs already, one of the front desk males is a bit in the clouds and out of it and the pricing for just a visit is wild…
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July 2024 by Yecid Malaver
I'm not their costumer but I'm was affected for one of their wrong diagnostic. The doctors needs to have a lot carefully with that.
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June 2024 by M S
If you like your pets and respect yourself please RUN from this place!
The only thing they care is money, not your pets and you will see it after one visit.
Whenever you ask for the prices, before to start check up, or is it just regular visit, they not going to tell you, they will do anything, ignoring your questions and will take your pet without your permission.
Front desk ladies are very rude and they are very well organized between them to be against you if you start complaining about something or if you just asking questions.
Dr is maybe good but you can not tell that , she doesn’t even know the name of your pet, she seems like she is doing mechanically her job with no any sympathy, check up was lasting less than 5 minutes she gave the shots and that is it and you pay $120 just for that, vaccines go separately etc …
I have heard this from many ppl from the dog park but now I see it by myself..
Please stay away and don’t go and pay that much money (which you will not know until the moment of paying) for not being respected and not sure that your pet is healthy .
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June 2024 by Erivelton Oliveira
Very professional.
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June 2024 by johann carrasco
I really been going there for many years my cats is almost 20 years old and I really cannot complain of everything they do for him. Lovely staff and professional Doctors
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May 2024 by Annette Sosa
I started coming to this clinic about a year ago. Each visit is always so welcoming. They give my dog love and never once did I feel judged. My dogs teeth were horrible and I found it difficult to allow a procedure be done where I knew extractions were needed. They did stress the importance of it but I always felt distressed with scheduling the appointment, especially since I was and still am struggling financially. But never did I feel judged or pressured. Finally I knew it was time and everything got done as perfectly as possible. They prepared my dog Canelo before during and after the procedure. They call to check on Canelo after all visits and I can’t feel anything but gratitude for them. I 1000% recommend this clinic and find every expense worth it. Not to mention they aren’t insanely pricy like most clinics. The only pricy fee I would say is the office visit fee which to me is pretty high and just rose from 85-110$. But follow ups are free as long as they’re within 2 weeks after first visit!
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May 2024 by Mindy Lai
A vet you can trust!
We take Loki here and though it’s not always pleasant for him, they truly love animals here and what they do!
Each time we go in, we’re treated with care and we’re never left with questions. And if we have them they answer them kindly and patiently. Thank you for taking care of our boy! ?♥️
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April 2024 by Percival Moreira
I just want to share my last experience in this place this morning . My dog has to be vaccinated this week and I got into de clinic just to know the time they close and for my surprise I was totally ignored by the rude receptionist that noticed that I had come in but not even a good morning or something like that . I was stood for a few minutes in front of her and I just asked a quick question that was: excuse me what time do you guys close ? And she answered me with the head down Ignoring me totally. And I just asked if I need to have appointment for vaccination or not. She was super rude and answered that I have to wait because there was more client there. It is simple, I just expected a yes or no question, but unfortunately, the lady was not willing to help. Maybe she is the owner and it explains why this place is always empty. The last time I took my dog I observed the way she treated the lady who asked a simple question as well. We pay for the expensive service, it's not free. We deserve to have a humanitarian service specially in the front . Anyway . I don't feel comfortable with this kind of service because I am accustomed to dealing with polite people.
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April 2024 by Anu Ka
I will trust holistic vets most from here on out! This place gave me hope for my cat after 5 days of trauma at the ER and other vets. Dr Gapas and her son are amazing. Bringing her here was the turning point for my cat. She felt better. She needed to eat, the ER never addressed that. Dr. Gapas fed her and showed me how to make special food to give her through a syringe. Amazing place, thank you for offering us some relief!
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April 2024 by caro lina
Unfortunately for the vet, the sick cat, the friend and for me, I had to cancel the appointment after feeling stressed from a passive aggressive phone lady receptionist. She is super aggressive, super cold, super rude. I called back to cancel with a no carrier excuse due to the bad energies and a nice gentleman helped out and made me change my mind by offering to pick up a carrier, how nice of him, very polite and professional young man. Once I arrived this horrendous miserable unhappy woman that never gets laid scared me and I canceled the appointment once and for all because of the fear of leaving my cat near this woman, who knows if she would abuse it?
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March 2024 by Michael Gonzalez
Long over due!
My frenchie has had a few leg injuries and with his prior Veterinarian he was being treated for a back leg limp. Worried that it could turn into IVDD real fast he was put on medication for the inflammation as well as something to “calm” him down. Unfortunately that prescription wasn’t for him and when contacting the vet they did very little to address my concern. After a couple of day he wasn’t himself and wasn’t walking and would urinate on himself. Deeply concerned a close friend recommended Animal Clinic in Astoria, wanting a second opinion I called on a Saturday morning and expressed my concern and they said they would love to see him that very same day. Every single person inside the office showed so much love to my Bleu and were truly invested in figuring out what was going on with him. After multiple test Dr.Gapas sat down with me and explained what could be happening with him and set up a plan to get him back to his happy self. The following day they called just to check up on him and that meant a lot to me. I also had another meeting with them that following Monday to discuss his x-rays with another Dr there which also took her time to discuss the results and to see him walk around. My dog is better than ever and was back to normal after a couple days. I’m so glad I got a second opinion because they truly treat our pets like family. Thank you to everyone single person at the Animal Coinic ?❤️
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March 2024 by Haiyun Du
I'm absolutely furious about the way I was treated here. I just wanted to know why I had to wait so long while others who came in after me got to see the doctor first. The receptionist's response was incredibly rude, saying "You have to understand that it's a doctor's office, you have to wait." This kind of attitude is totally unacceptable in any business.
To make matters worse, when I confronted the receptionist about her disrespectful attitude, she callously remarked to the nurse that I was gonna leave because of the wait. This level of unprofessionalism is simply unacceptable.
Additionally, I had to repeatedly explain my cat's situation to every staff member I encountered. This level of inefficiency and disrespect for customers' time is unacceptable. Avoid this place if you value respect and efficiency.
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March 2024 by Joseph C
My cat Bullseye (18 years old) wasn’t feeling well and very sick, Dr. Gappas was amazing and she really cares for animals. The entire staff was helpful and really supportive during this stressful time. I would highly recommend this Vet for your pets. Thank you so much to the entire staff you have no idea how grateful we are of your help.
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January 2024 by Maryb Festa
I was told that my cats stool test would be $66.00 the day before I brought it in. When I got there they said it was $86.00. I was told pricing went up and not all staff were aware.
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January 2024 by N M.
The Animal Clinic of Long Island City is a gem in the realm of pet care. I recently brought in a stray furball that I tend to and from the moment I stepped into their clinic, I knew I had stumbled upon something truly extraordinary. The level of care and compassion displayed by Dr. Gapas and the entire staff is unparalleled. Though this fur baby has an incurable disease, they still tended to him with the utmost expertise. Their genuine concern and commitment were simply heartwarming. What sets Astoria Veterinary Clinic apart is their proactive approach to pet wellness. Not only did they address the immediate concerns, but they went above and beyond by reaching out for follow-ups on my little friend's health. It's like having a team of guardian angels for your pets! The staff here doesn't just treat animals; they form a personal connection, treating each furry patient as if it were their own. The options they offered for the stray's care were as diverse, tailored to both the medical needs and my financial considerations. It's not every day you encounter a veterinary office that genuinely cares about your pet's health and your peace of mind. The commitment to excellence at Astoria Veterinary Clinic shines through in every aspect of their service.
