“I was sold a lemon from Rockaway Nissan, After the dealership sent me the car I was supposed to leave with 5 days later at 5:50 pm and it was dark already so I couldn’t get a good look at the vehicle.I signed the piece of paper the two mechanics gave me and they were gone.I finally got a good look at the car.It was really filthy inside and out. It had a very bad odor of vomit,dirt and animal hair inside the entire car rugs.The windows inside and out were so dirty and the carpet was just awful. I was in shock when I saw the deep gouging around the whole car and it had scratches and rail rust everywhere on the Exterior. I had called Nissan and asked to speak with a supervisor. I was told that he was on another line and that they would have him call me back immediately. I never got a response back from them. I finally called them and I spoke with them and I told them about all the issues. They sent me to three body shops in Nassau County. All Of them refused to do any business with Nissan because what they said was that they were irresponsible in selling cars that were not in good condition and that they sent them cars to fix because they should of never been on the road at all because of the condition of their cars and that didn’t pay their bills. I think they were deliberately trying to get past the 7 day return policy. I took it to Casino Auto and Dennis took one look at it and said that the car was DEFINITELY in an accident. He said, Look at the passenger side Quarter panel, it was a totally different color than the rest of the car. I think they had me test drive a different car than the one that was delivered 5 days late. After so many calls to them to tell them to take the car back and return my $3000.00 down payment, they said that I was past the 7 days. They added the 5 days that I had waited for it to be delivered the next day as PROMISED by the Dealership. They wanted to get it Detailed so it would be perfect for me?? I called Corporate for Nissan and after days of explaining what they had done to me, I was told that the day I signed the paperwork at the Dealership was the first day of ownership. They were very rude and told me if anymore complaints from me came across “HER” EAST-COAST REGIONAL- MANAGERS DIRECTORS desk, She would throw it out. I finally got the mechanics at the Dealership in the same building inspect the car. He had a full sheet of damages on that car. The whole undercarriage was covered in RUST. The Exterior was damaged and needed extensive repairs. The interior was covered in filth and animal hair and animal waste. The interior also had A horrific Stench of Vomit and was covered in dust and required a complete restoration to both Exterior and Interior. Dennis gave the financial Management his appraisal and Nissan said that $2000.00 was too much for a new paint job and the undercarriage repair job and the interior cleaning that was disgusting to even try and clean out would take days. Thank God that the Financial Manager took his calls because he avoided me and he hung up on me so many times that it made me physically sick. He spoke with Nissan and I finally got to go to another Dealership to EXCHANGE the car.If Dennis didn’t help me,i would’ve been stuck with fighting with Nissan for months on end. I know Dennis since I was a kid hanging out at Playland and I thank him for everything that he did for me. He’s honest, Caring and willing to listen and help if you need it.He’s DEFINITELY “MY HERO”. He’s getting all my business and I will definitely pay it forward for anyone who needs help with their cars and Take on the DISHONEST dealerships who will take advantage of you.Thank you so very much Dennis, I didn’t know about anything of what dealerships polices on which Auto Shop that I could use. But you gave me GREAT ADVICE. I know now who to trust in for anything about car dealership rip offs and I will be forever Grateful to you for helping me with deal with the horrible car issues that I had. You have a forever grateful customer now and I will always send my friends to you!”
“Nick’s consistently provides excellent service. Jason is knowledgeable, pleasant and efficient. The work is done properly and in a timely manner. It is hard to find an honest service station now, but Nick’s fits the bill. I highly recommend that you take your car there.”
“Fantastic service. More than excellent job on repairs, and even managed to complete them before estimate. They have superb attention to detail, and there’s no other place that I would recommend. Many thanks to all the people inside and I greatly appreciate all the help.”
“S&R made my car look new again! Deen went above and beyond to help & guide me through what was going on. He gave updates and was very friendly. Would definitely recommend them for any auto body repair work. If I ever need these services again, they will be the first I contact.”
“Bayport Auto Repair shop is the only repair I trust to fix my vehicle. Mohamed and the mechanic at the shop are experts mechanics. They're trustworthy and reliable. Thanks always for impeccable service.”
“Everyone here is so helpful and kind. I’ve came to Motorcepts for years to fix issues with my dad’s e46. Every time I’ve had such a pleasant experience and all car issues were resolved in a reasonable amount of time . Leo and Fred were so welcoming and kind from the start. Andrew and Dave were also so patient with us, and very easy to communicate with whenever there were any questions or concerns.
My family appreciates you all!”
“My experience today was amazing, I went there to do an oil change, they took care of me. They were very professional and answered all my questions regarding other issues. FYI the seating area has AC too.”
“Overall Great Experience!
Auto repair experience:
I got my car back in beautiful condition. They detailed the entire inside and outside of my car and did my repairs. I inspected my cars exterior and everything looked visibly good. The only minor thing I did notice is the driver sides bumper where I was hit was a tiny bit lifted up but not dramatically. I opened up the hood of the car and it was beautiful. They cleaned everything so well I thought they put a brand new engine in; even topped off my fluids. As for the driving with it. It drove beautiful. It felt more powerful than before and the braking even got better (though I didn’t get those repaired, maybe they threw it in, no idea).
Customer service experience:
The guy who helped me with my auto repair was John. John went above and beyond! to assist me. On an unfortunate night, the front of my car was hit by a driver. I had to find a shop own my own to bring my car to. I found All City Auto Body & Towing through a google search. Ironically I later came to realize I already go to their parent company All City Tire & Auto, and I always had a good experience with their tire shop so it makes sense that I’d have a good experience with their auto body shop. John assisted me by breaking down everything the insurance papers estimate said and told me every procedure one by one. He would call regularly to update me on my car’s progress. A huge thing for me, he was very honest throughout the entire process. Many auto shops like to gip their customers, especially if female, but this shop has nothing but people with integrity. John helped me land an amazing discount because of my circumstances. He was extremely compassionate. John called the insurance company on my behalf to speak to them in regards to my case to make sure all my repairs were covered. Not only that, but John also remembered the most mundane details I told him about my own life and that meant a lot to me. He actually cared about his customer. He even told his boss about my circumstances and got an even better deal for me. It was amazing. I cried so much with John for helping me. I thanked his boss tremendously for his kindness also.
Do I recommend?:
I highly recommend this place to everyone. You will be treated with compassion, honesty, kindness, and people who actually enjoy their job.
I have inserted photos of my before and after for anyone interested.”
“Your friendly neighborhood mechanics, whether you’re a “car guy” or just point a to b these guys will take care of your car like it was theirs. Highly recommend for all your automotive needs ?”
“I wish I could give Precision more than 5 stars. Usually when you go to an auto body shop, it's because something is wrong with your car. Precision is always so professional, from start to finish. They can help set you up with a rental car if you need one. They'll be up front and honest and what will need to be to fix your car and how long they approximate it will take. They do great work on your car and make it look like it's back to brand new!”
“Excellent service. Went there a few times already. They did an excellent job installing my new tires and new rims. The workers there are professional and handle any tire problem in a professional manner. One worker named errol always works on my truck. Have no complaints at all! Great worker...great results!”
“I have nothing against the service Hight Velocity Automotive provides. I appreciate everything you have done for me so far. Unfortunately I cannot have my car problem resolved at this time. It is not your fault but, I do appreciate your honesty.”
“I had a great experience with the staff at Mavis Center. They were extremely helpful as soon as I stepped through the door. I appreciate their assistance in picking out a set of tires I needed and explaining why the set was most beneficial for my car. The job was extremely quick! They even discussed concerns and most likely changes for my breaks within the next 3000-4000 miles. The service never felt dis genuine, as we know many in this field are quick to get your money and I have surely experienced this in the past with past car dealerships, mechanics etc. So thank you all so much!”
“From the owner to the mechanics everyone is nice, courteous, and helpful. They always try to accommodate your needs and you can feel their commitment to excellence. I highly suggest stopping by for all your care needs.”
“Went in for an oil change and inspection, and to check out a TMPS error I was receiving. Very thorough and kept me informed. Made recommendations without pressuring me to do unnecessary work. Honored my appointment time and had my car ready within a few hours. They seem honest and fair. Will head back to purchase needed back tires soon!”
“Absolutely wonderful place to come to! The workers here are very nice. They will work with you, thoroughly explain what’s going on with your car and listen to your concerns. I recommended this place to my mom as well.”
“I usually don’t do any review/survey even for BMW, however, for a such honest, trustworthy and kind hearted bodyshop owner like Ricky, I have to. Recently, I had 2 minor scratches on my garage kept Bimmer in 2 separate occasions. Not only Ricky helped me to repair them in a cost efficient way, he even touched up my front bumper scratch free of charge. I can’t imagine how much other bodyshops would charge me for the paint job like this! If you’re in Queens/Nassau area, please check it out Ricky at Nassau Collision. You will be glad that you know a bodyshop that you can trust and do a great job for your car(s). Highly recommended!!!”
“My visit to long beach mavis was very pleasant. Not only was it an exchange but it was a education experience aswell. The managers brought me out to even show me what it was my vehicle needed. I felt comfortable knowing that I wasn't getting robbed like most shops. I will definitely be returning with all my vehicles to this shop.”
“I have. Honda Oddessy touring .Car was having issues they fixed and even found a second oil leak .They explained everything thoroughly and patiently .Lois is a Gem best experience ive had with any auto mechanic in NY since 2005 seriously ..finally found a mechanic I can trust with the most fair prices I have seen so far m
Love these guys -”
“I have such praise for Chris and his crew! After having my Audi damaged by the dealership service center in Brooklyn, Gotham City East stepped in and fixed my car immaculately. Unfortunately Audi Brooklyn denied all wrongdoings but these guys made me feel a lot better by taking care of my car, communicating everything with me though the entire ordeal and going above and beyond what they were supposed to do. I highly recommend Gotham City Collision East and will only bring my to them from here on out. My car is absolutely gorgeous now! Thank you!!”
“Worked with Greg of Floral Park Auto Body who was the primary reason I selected this business.Greg was positive, honest and very knowledgeable about my repairs.He finished the job when he promised, and I was very pleased with his work.Hopefully I won't need body work in the future but if I do, I would track down Greg and bring it to him....high marks to Greg.”
“I was supposed to pay $3,300 dollars for a repair. My insurance agent sent me to this place. I'm glad he did. The repair shop did it for less than $500, and they shampoo cleaned my car as a compliment. They are great!”
“I went to change my tires, the sales agent was very friendly, the service personnel were also pleasant. Overall, I had a very great experience.
Highly recommend.”
“Great service very knowledgeable mechanics at shop, Alex the lead mechanic goes above & beyond to find your cars problems & fixes it i trust no other shop with my cars if i can’t do the job myself.”
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44-03 56th Rd, Queens“This review is looooong overdue but I just left Abushi and had yet another amazing experience so I have to praise them a little bit. 3 years ago Abushi did a customized wrap with some sick details and sold us some beautiful rims to finish the look. The whole process was super easy and quick! And these guys were so kind, honest and professional. When I tell you I get compliments on my car almost every day, I am not joking!
Fast forward to a few weeks ago and these guys helped me out in a pinch after a local mechanic replaced two of my tires and fu%k3d up 5 lug nuts. I didn't know where to go so I went to Abushi asking if the could sell me replacements. They replaced all lug nuts right then and there for FREE, no questions asked! Amazing service. Then I asked about my rims getting cleaned up (had some damage from pulling next to curbs) and they were able to send them out and have them cleaned up in 24 hours. They look brand new, like they just came out of the box and for an awesome price, too. I will never take my car anywhere else. These guys are the real deal and are so amazing to work with. HUGE thanks to Rosco and the rest of your team! (Pics are 3 years after our car was wrapped. Still looks amazing! Cleaned up rim attached, too).”
“Excellent customer service and precise with the timing of the service. The representative at the front desk was respectful and informative. The manager, Albert, was also very helpful when servicing my vehicle. I would bring my Infiniti back to this shop for any services needed.”
“Henry and his team consistently impress me with their outstanding service. They greet me warmly on every visit and demonstrate exceptional efficiency, expertise, and friendliness. I always choose to return here and enthusiastically recommend it to my friends and family.”
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1740 Rockaway Ave, Hewlett“Kurt and the House of Tires team are always courteous, thorough, and explain any maintenance before performing it. They’ve kept my cars in great shape for years and at reasonable prices”
“I can’t get over how helpful the owner and everyone who works there is whenever I call or stop in with an emergency. I will always recommend them to those that ask for a reliable auto repair. Very thankful.”
“This place is absolutely the best place to come for your car! They were so professional and helpful with their services! Services was so fast and they helped me on the spot!”