“I was sold a lemon from Rockaway Nissan, After the dealership sent me the car I was supposed to leave with 5 days later at 5:50 pm and it was dark already so I couldn’t get a good look at the vehicle.I signed the piece of paper the two mechanics gave me and they were gone.I finally got a good look at the car.It was really filthy inside and out. It had a very bad odor of vomit,dirt and animal hair inside the entire car rugs.The windows inside and out were so dirty and the carpet was just awful. I was in shock when I saw the deep gouging around the whole car and it had scratches and rail rust everywhere on the Exterior. I had called Nissan and asked to speak with a supervisor. I was told that he was on another line and that they would have him call me back immediately. I never got a response back from them. I finally called them and I spoke with them and I told them about all the issues. They sent me to three body shops in Nassau County. All Of them refused to do any business with Nissan because what they said was that they were irresponsible in selling cars that were not in good condition and that they sent them cars to fix because they should of never been on the road at all because of the condition of their cars and that didn’t pay their bills. I think they were deliberately trying to get past the 7 day return policy. I took it to Casino Auto and Dennis took one look at it and said that the car was DEFINITELY in an accident. He said, Look at the passenger side Quarter panel, it was a totally different color than the rest of the car. I think they had me test drive a different car than the one that was delivered 5 days late. After so many calls to them to tell them to take the car back and return my $3000.00 down payment, they said that I was past the 7 days. They added the 5 days that I had waited for it to be delivered the next day as PROMISED by the Dealership. They wanted to get it Detailed so it would be perfect for me?? I called Corporate for Nissan and after days of explaining what they had done to me, I was told that the day I signed the paperwork at the Dealership was the first day of ownership. They were very rude and told me if anymore complaints from me came across “HER” EAST-COAST REGIONAL- MANAGERS DIRECTORS desk, She would throw it out. I finally got the mechanics at the Dealership in the same building inspect the car. He had a full sheet of damages on that car. The whole undercarriage was covered in RUST. The Exterior was damaged and needed extensive repairs. The interior was covered in filth and animal hair and animal waste. The interior also had A horrific Stench of Vomit and was covered in dust and required a complete restoration to both Exterior and Interior. Dennis gave the financial Management his appraisal and Nissan said that $2000.00 was too much for a new paint job and the undercarriage repair job and the interior cleaning that was disgusting to even try and clean out would take days. Thank God that the Financial Manager took his calls because he avoided me and he hung up on me so many times that it made me physically sick. He spoke with Nissan and I finally got to go to another Dealership to EXCHANGE the car.If Dennis didn’t help me,i would’ve been stuck with fighting with Nissan for months on end. I know Dennis since I was a kid hanging out at Playland and I thank him for everything that he did for me. He’s honest, Caring and willing to listen and help if you need it.He’s DEFINITELY “MY HERO”. He’s getting all my business and I will definitely pay it forward for anyone who needs help with their cars and Take on the DISHONEST dealerships who will take advantage of you.Thank you so very much Dennis, I didn’t know about anything of what dealerships polices on which Auto Shop that I could use. But you gave me GREAT ADVICE. I know now who to trust in for anything about car dealership rip offs and I will be forever Grateful to you for helping me with deal with the horrible car issues that I had. You have a forever grateful customer now and I will always send my friends to you!”
“I recently had my shocks, struts and wherl alignment. From start i had a great experience. I brought my car in on Monday morning and I was called Tuesday night to pick up. The car ran perfect when i picked it up. I Was very happy with the work they did. It was a pleasure to deal with Jared he def delivered fast, friendly and great work on my car. Will def use again”
“I must say this is the second time I’ve had to use all county collision and they have done and amazing job both times I recommend them to any and everybody there work is absolutely amazing”
“Needed repairs due to hit-and-run sideswipe in a parking lot. Staff helpful and courteous. Answered all questions clearly, helped coordinate with car rental, completed work earlier than expected. And the car now looks great!”
“Nationalwide is a good place to get your car fixed..any kind of damages, they can fix.people over there are very understanding and helpful..great job done on my car .
Thanks”
“I met in an accident in May and this shop was recommended to me. They fixed my car and it looked brand new like it was never touched. I especially loved the customer service I received from the secretary, Janiece. She was very professional, informative and thorough. She explained everything I needed to know and made this entire process feel like a breeze. Thank you.”
“Top notch work, great service, and fair prices.
Plus, they did everything they said they would do.
I hope I don't need them, but when I do this is the collision shop to go to.”
8:30AM - 6PM
129-14 Hillside Ave., Richmond Hill“Solid spot to get body work done with reasonable pricing/explanation. I shopped around and although they weren’t the cheapest, they weren’t the most expensive either. Matt took the time to explain the process of what they would do for my vehicle during my quote which was greatly appreciated. They did a fantastic job on my bumper. It’s like nothing ever happened! Highly recommended and will go again as needed.”
“Nationwide is amazing! I needed a paint touch-up on a small area of my car and I'm so glad i came here. Kevin was so friendly and efficient, and my car looks spotless!”
“Wonderful experience My car looks brand new! The team was incredibly patient while dealing with my insurance company. A bad experience became a pleasure because of Sonnys.”
7:30AM - 5:30PM
305 Rockaway Ave, Valley Stream“Overall Great Experience!
Auto repair experience:
I got my car back in beautiful condition. They detailed the entire inside and outside of my car and did my repairs. I inspected my cars exterior and everything looked visibly good. The only minor thing I did notice is the driver sides bumper where I was hit was a tiny bit lifted up but not dramatically. I opened up the hood of the car and it was beautiful. They cleaned everything so well I thought they put a brand new engine in; even topped off my fluids. As for the driving with it. It drove beautiful. It felt more powerful than before and the braking even got better (though I didn’t get those repaired, maybe they threw it in, no idea).
Customer service experience:
The guy who helped me with my auto repair was John. John went above and beyond! to assist me. On an unfortunate night, the front of my car was hit by a driver. I had to find a shop own my own to bring my car to. I found All City Auto Body & Towing through a google search. Ironically I later came to realize I already go to their parent company All City Tire & Auto, and I always had a good experience with their tire shop so it makes sense that I’d have a good experience with their auto body shop. John assisted me by breaking down everything the insurance papers estimate said and told me every procedure one by one. He would call regularly to update me on my car’s progress. A huge thing for me, he was very honest throughout the entire process. Many auto shops like to gip their customers, especially if female, but this shop has nothing but people with integrity. John helped me land an amazing discount because of my circumstances. He was extremely compassionate. John called the insurance company on my behalf to speak to them in regards to my case to make sure all my repairs were covered. Not only that, but John also remembered the most mundane details I told him about my own life and that meant a lot to me. He actually cared about his customer. He even told his boss about my circumstances and got an even better deal for me. It was amazing. I cried so much with John for helping me. I thanked his boss tremendously for his kindness also.
Do I recommend?:
I highly recommend this place to everyone. You will be treated with compassion, honesty, kindness, and people who actually enjoy their job.
I have inserted photos of my before and after for anyone interested.”
“These guys have exceptional skills when it comes to repairing your car. I came in with back bumper and front bumper and grill all messed up from a hit and run. Wilson & his team went above and beyond with their capabilities and experience.”
7:30AM - 5:30PM
168 Horton Ave, Lynbrook“I brought my car to Caliber for repair after it was involved in an accident. The people at Caliber were incredibly well organized and welcoming.I received almost daily phone calls and texts updating me on the status of the repair. From start to finish Caliber worked seamlessly with my insurance company. The car looks great!”
“I usually don’t do any review/survey even for BMW, however, for a such honest, trustworthy and kind hearted bodyshop owner like Ricky, I have to. Recently, I had 2 minor scratches on my garage kept Bimmer in 2 separate occasions. Not only Ricky helped me to repair them in a cost efficient way, he even touched up my front bumper scratch free of charge. I can’t imagine how much other bodyshops would charge me for the paint job like this! If you’re in Queens/Nassau area, please check it out Ricky at Nassau Collision. You will be glad that you know a bodyshop that you can trust and do a great job for your car(s). Highly recommended!!!”
“I was supposed to pay $3,300 dollars for a repair. My insurance agent sent me to this place. I'm glad he did. The repair shop did it for less than $500, and they shampoo cleaned my car as a compliment. They are great!”
“Went to Jerry's for the first time. I was very pleased with the service. He was quick, professional, and what I loved most was how he took care of my vehicle. I would definitely recommend going here.”
9AM - 5PM
44-03 56th Rd, Queens“This review is looooong overdue but I just left Abushi and had yet another amazing experience so I have to praise them a little bit. 3 years ago Abushi did a customized wrap with some sick details and sold us some beautiful rims to finish the look. The whole process was super easy and quick! And these guys were so kind, honest and professional. When I tell you I get compliments on my car almost every day, I am not joking!
Fast forward to a few weeks ago and these guys helped me out in a pinch after a local mechanic replaced two of my tires and fu%k3d up 5 lug nuts. I didn't know where to go so I went to Abushi asking if the could sell me replacements. They replaced all lug nuts right then and there for FREE, no questions asked! Amazing service. Then I asked about my rims getting cleaned up (had some damage from pulling next to curbs) and they were able to send them out and have them cleaned up in 24 hours. They look brand new, like they just came out of the box and for an awesome price, too. I will never take my car anywhere else. These guys are the real deal and are so amazing to work with. HUGE thanks to Rosco and the rest of your team! (Pics are 3 years after our car was wrapped. Still looks amazing! Cleaned up rim attached, too).”
“I purchased my first car at Toyota Hillside. fortunately, Ms Robin Dee assisted me all the way from doing all paperwork tirelessly. She did it without complaint. She’s the one you need to see here at Toyota Hillside whenever you want to purchase any car of your choice. She’s awesome!
I would like to thank Rankin the finance manager for the smooth transaction. George the general manager for always checking up on me throughout the process. Also Mike the sales manager for giving me a freebie for my fast charging Toyota charger.
I would definitely recommend this dealership to anyone who is looking to purchase their Toyota. Thank you I am super excited and satisfied ?”
7:30AM - 5:30PM
212-50 Jamaica Ave, Queens“Fantastic service, very lovely desk staff that truly help and keep things on track.. i had repairs done in 2023, and here I am back for 2 different claims being handled by them at the same time.. yes I have terrible luck with NY drivers ?. I didn't hesitate to call them when I needed new work done.”
7:30AM - 5:30PM
934 Railroad Ave, Woodmere“A shop that finally holds their word down! I was devastated after my accident but when I spoke to Karlos at Hewlett Auto-body he assured me that everything will be fixed and in mint condition as if I never had an accident before. I will definitely be referring you and the shop to others! Thank you for great customer service and for maintaining your words and coming through with the actions!”
“They got my tuscon looking like it's fresh out the factory, if your car needs body work etc. Check em out they surgical with da cars ?, When you go ask for Dwayne or Tamara. Tell em P with the tuscon sent you.”
“Had a vehicle emergency and stopped at the autozone in rockaway blvd. I was lucky enough to have Adrian help me with my troubles. Adrian was extremely friendly and super knowledgeable, I could tell he takes pride in his work. If he’s not in route to being promoted, he should be.”
10AM - 7PM
1020 Utica Ave, Brooklyn“Best car dealership in NYC. Direct pricing.
Excellent customer service. I worked with Mike, Eddie and Sam on multiple occasions and they delivered every single time. They recommend the best repair shops and body shops in case of emergency and always just a call away. Make sure you buy your next car from here. I will recommend them 10/10!”
“Eric was extremely helpful… I was nervous to go by myself because usually like to hike up prices when dealing with a female but his prices are reasonable and even went a step more and offered to install the tail light for me. If your looking for reasonable prices and good service I highly recommend this establishment.”
8AM - 5PM
95-20 98th St, Ozone Park“Their motto “like it never happened” couldn’t be more accurate. They restored my car after an accident, needed a new bumper, had to fix some scratches and dents. Gary was great with answering any questions I had. Explained everything thoroughly, made sure I understood everything before I handed my keys over. Upon picking up my car it was literally like the accident never happened. Gary, Charles and their team are amazing! Got into an accident? Have a dent you need fixed? Broke your window? Etc. give SOS Auto Body a call. You won’t be disappointed!”
8:30AM - 6PM
72-45 51st Ave, Queens“I just wanted to share my experience with Ideal Automotive Services of Elmhurst. A few months ago, I had a little fender bender, and someone recommended them to me. Let me tell you, Service Manager Ray was amazing! He was patient, helpful, and really kept his word. I can't recommend Ideal Automotive Services enough, but be sure to ask for Ray when you go! They'll take great care of you.”
8:30AM - 5PM
21237 99th Ave, Queens“I have been a customer for 23 years. I have referred many of my family and friends. The results were always the same… Quality work, professional employees, great customer service and fair prices. Highly recommend!”
10:30AM - 7:30PM
62-19 Cooper Ave, Ridgewood“The business installed car audio/video and backup camera system on my Camry. They did it even though it was at the end of the day. I am satisfied with the installation and the fee. I recommend this business and give it a 5 stars.”
“The best shop in the area these people are friendly and honest. I went in to do some repairs to my vehicle and it was all completed in 1 day time. The prices was reasonable and Mike really explains everything to you
Thanks again I can recommend this shop to anyone that’s looking for a honest Mechanic.”
“Grateful to have these guys in the neighborhood. Top to bottom great experience replacing the whole front fender on my Subaru. Outstanding work, fast turnaround, very fair price, personable and easy to work with. If you need body work in Rockaway, this is your place.”