Auto Detailing near Arverne, NY

“I was sold a lemon from Rockaway Nissan, After the dealership sent me the car I was supposed to leave with 5 days later at 5:50 pm and it was dark already so I couldn’t get a good look at the vehicle.I signed the piece of paper the two mechanics gave me and they were gone.I finally got a good look at the car.It was really filthy inside and out. It had a very bad odor of vomit,dirt and animal hair inside the entire car rugs.The windows inside and out were so dirty and the carpet was just awful. I was in shock when I saw the deep gouging around the whole car and it had scratches and rail rust everywhere on the Exterior. I had called Nissan and asked to speak with a supervisor. I was told that he was on another line and that they would have him call me back immediately. I never got a response back from them. I finally called them and I spoke with them and I told them about all the issues. They sent me to three body shops in Nassau County. All Of them refused to do any business with Nissan because what they said was that they were irresponsible in selling cars that were not in good condition and that they sent them cars to fix because they should of never been on the road at all because of the condition of their cars and that didn’t pay their bills. I think they were deliberately trying to get past the 7 day return policy. I took it to Casino Auto and Dennis took one look at it and said that the car was DEFINITELY in an accident. He said, Look at the passenger side Quarter panel, it was a totally different color than the rest of the car. I think they had me test drive a different car than the one that was delivered 5 days late. After so many calls to them to tell them to take the car back and return my $3000.00 down payment, they said that I was past the 7 days. They added the 5 days that I had waited for it to be delivered the next day as PROMISED by the Dealership. They wanted to get it Detailed so it would be perfect for me?? I called Corporate for Nissan and after days of explaining what they had done to me, I was told that the day I signed the paperwork at the Dealership was the first day of ownership. They were very rude and told me if anymore complaints from me came across “HER” EAST-COAST REGIONAL- MANAGERS DIRECTORS desk, She would throw it out. I finally got the mechanics at the Dealership in the same building inspect the car. He had a full sheet of damages on that car. The whole undercarriage was covered in RUST. The Exterior was damaged and needed extensive repairs. The interior was covered in filth and animal hair and animal waste. The interior also had A horrific Stench of Vomit and was covered in dust and required a complete restoration to both Exterior and Interior. Dennis gave the financial Management his appraisal and Nissan said that $2000.00 was too much for a new paint job and the undercarriage repair job and the interior cleaning that was disgusting to even try and clean out would take days. Thank God that the Financial Manager took his calls because he avoided me and he hung up on me so many times that it made me physically sick. He spoke with Nissan and I finally got to go to another Dealership to EXCHANGE the car.If Dennis didn’t help me,i would’ve been stuck with fighting with Nissan for months on end. I know Dennis since I was a kid hanging out at Playland and I thank him for everything that he did for me. He’s honest, Caring and willing to listen and help if you need it.He’s DEFINITELY “MY HERO”. He’s getting all my business and I will definitely pay it forward for anyone who needs help with their cars and Take on the DISHONEST dealerships who will take advantage of you.Thank you so very much Dennis, I didn’t know about anything of what dealerships polices on which Auto Shop that I could use. But you gave me GREAT ADVICE. I know now who to trust in for anything about car dealership rip offs and I will be forever Grateful to you for helping me with deal with the horrible car issues that I had. You have a forever grateful customer now and I will always send my friends to you!”

“Nationalwide is a good place to get your car fixed..any kind of damages, they can fix.people over there are very understanding and helpful..great job done on my car .
Thanks”

“Everyone here is so helpful and kind. I’ve came to Motorcepts for years to fix issues with my dad’s e46. Every time I’ve had such a pleasant experience and all car issues were resolved in a reasonable amount of time . Leo and Fred were so welcoming and kind from the start. Andrew and Dave were also so patient with us, and very easy to communicate with whenever there were any questions or concerns.

My family appreciates you all!”

“First off, I wanted to start by saying how thankful I found this shop because not only did they treat me with utmost respect, they repaired my car; polished it, making it look factory new. This will always be my go to spot. Appreciate the team and owner!”

“There’s definitely a first for everything. I woke up one morning to see our parked car hit. I got so angry and furious thinking who would have done something like this and left the scene. Came back into the house thinking who would be the best possible repair shop. Low and behold I remember the beautiful Christmas decoration from Sonny’s Collision on Atlantic Avenue. Picked up my phone and made the call. From the first phone call to the last phone call, everything was done in a professional manner. Sonny’s followed up with me throughout the repair process. My vehicle was given the best possible repair service. Today I’m back on the road as if nothing ever happened. Sonny’s, you will forever have my business and support. Thank you to your entire team. Five stars all the way.”

“It was good and straight up,the only thing I don't like is they make you or try to make you get insurance on the car before they let you know what the banks are saying or what your payment will be.1 comes before 2Meaning we as customers should know the what is going on before 2 making any moves to do anything.which will make a understanding greater then anything good or bad....But other then that they did goodThe communication is on point!!!especially with Nathan the Financial dude....”

“Been going here for 2+ years now, they never let me down with the work they have provided with detailing my car and my families cars. Always willing to work with you and always keep you updated. Recommened 10/10”

“I have such praise for Chris and his crew! After having my Audi damaged by the dealership service center in Brooklyn, Gotham City East stepped in and fixed my car immaculately. Unfortunately Audi Brooklyn denied all wrongdoings but these guys made me feel a lot better by taking care of my car, communicating everything with me though the entire ordeal and going above and beyond what they were supposed to do. I highly recommend Gotham City Collision East and will only bring my to them from here on out. My car is absolutely gorgeous now! Thank you!!”

“From my experience I liked their services. It’s expensive but it’s worth once a while. They have different steps of cleaning and washing. I would love if they would do deep interior detailing/thorough cleaning in 100 bucks. Also wish they had car decor services like a workshop besides spa like lighting, trims and other stuff to enhance the car beauty. I would recommend this place to others ??”

“Been using Kevin and his crew for 4 years now and wouldn’t go anywhere else. The pricing is fair and the work they do is quality. From just a regular wash to detailing, my car always comes out great and they always make sure I’m 100% satisfied.”

“Nash and his staff were very kind and professional. They provided top of the line service and I greatly appreciated their amazing and quick work. Highly recommend going there for excellent service and work!”

“Someone hit my car and the insurance mentioned this place as it was not too far from my house. I checked the reviews and saw great things.
My actual experience with them was even better than all the reviews! From the first phone cal to picking up my car I could not have had a better experience.

Karen, Susan and Len were all a pleasure to work with. The customer service from each one of them were just beyond phenomenal!

I was updated every step of the way, repairs took around timeframe that they originally expected. Being that I work a busy full time schedule, they were willing to even come in early for me to pick up my car if needed.

When I picked up my car, it looked brand new. Repair was done professionally, had a nice car wash and they even cleaned and vacuumed the inside of my car as well.

I highly recommend burnside collision should you need your car to be repaired!”

“Bought an aftermarket stereo to replace my cars factory one but the wiring got super complicated so we decided get it done by a professional. We called the morning of and explained our situation and was told to swing by and they had itchanged for us in 2 hours. Great work and care! 10/10 would recommend and come back for other car projects!!”

“My car died in my driveway. I called AAA who sent a tech that could not get my car to start and said I would need a tow. I requested one through the AAA app and the guy came within the hour. He told me he was unable to tow my car with his flatbed because he would have to drag it and told me that I needed to request a tow with a dolly. I waited a few hours for a tow (this is from another tow company that AAA sent and not Phil's). I was told the truck was on another call and would get to me shortly (this after waiting for over 2 hours). Finally, I get a call back that they were able to get another company to tow my car but it would take 90 minutes. At this point, who cares? I got a call from Alex from Phil's. He told me where he was and that he was on his way. He came with a flatbed and was able to bring my car to my mechanic, no problem. I was amazed by the skill and artistry that he used in getting my car safely on and off the tow truck! I have a newfound admiration for the drivers. He was friendly and helpful. He was also correct in his unofficial diagnosis of what was wrong with my car. I would definitely recommend this company and this driver. I wish AAA would've sent them first. It would've saved me over 6 hours of waiting for the other company.”

“This place honestly deserves more than 5 stars! This was one of the body shops I had to choose from after my parked car was hit and I'm so glad I selected this place. The receptionist Monique was extremely friendly and pleasant. She called me as soon as they received the request from the insurance and got me scheduled ASAP to drop of my car. The process after that was easy and stress free! I received texts with every update from the moment they started the process. I never had to call or ask about anything. Not only that, but they fixed my car earlier than expected. I had an original ETA of 3/19 and received a call from Monique stating that my car was ready to be picked up on 3/14. My car literally looked brand new lol. I also had the pleasure of meeting Dilon who brought my car out for me and he was so warm and welcoming. I would recommend this place to anyone!”

“This shop stand behind their work. I have been going to sanford for almost 8 years now. Essentially when they first opened up. They always welcome each and every customer with respect and treat every car with the utmost care as if it was their own. Recently, I had them do apply paint protection film (PPF) on my front end of my Audi TT last fall and due to unforseen failures from the PPF, they told me to come back and in the spring and they will redo it. I did just that and they redid it and it exceeded my expectations. This alone shows me that Leah, Reef and the sanford team stands behind their work. While my vehicle was in the shop, they kept me updated and it was very easy to get updates (via text) and they are always and readily available to answer any questions with a lot of patience! If you know me, I am crazy about attention to detail and the team was the same and welcomed it! Thank you Leah, Reef for the top notch work!”

“As far as the repairs went the work was perfectly executed. I could not be happier. This is my second experience with Master and both went without a hitch. The people are caring polite and professionalServices: Painting”

“This place is great, Moe and his team are fast and efficient, he works with you gives you a good quote, I got my chrome deletion, roof wrapped, wing wrapped, ambient lighting,caliper colored, great auto shop won’t be disappointed if you bring your car to them!!!”

“I recently used Sean auto spa. They detailed my car and made it look like new. My baby was dirty dirty and it looks great now. I had them also do my mother's car the next day and she wanted scratches removed and they charge extra but because they were unable to remove the scratches they did not charge the scratch fee which other places would because the use of their product and labor. Overall great experience. They also ask to inspect the car before they leave in case anything else they need to redo. Thank you guys!”

“I came in today to ask about some smudges caused by the bumper bully. They immediately knew what i was talking about, they took care of it immediately, i was in and out of the shop. I really appreciated the help!! I wish the shop the utmost success.”

“Every time I get another vehicle I always take it to water werkz to get detailed and washed because they do such an amazing job. People complain about the wait but just remember that Rome wasn't built in a day.”

“Great customer service and communication and they’ll have your car looking as good as new. It does take a little while but that could just be due to the availability of parts.”

“Muy buen personal la nueva administración mejoro mucho el lugar, trabajando siempre detalladamente y con mucho cuidado,el único detalle es comunicarse con el establecimiento a través de Google Maps ya que sigue estando el número de teléfono del anterior dueño por favor ayuden a corregir eso para que el nuevo dueño pueda colocar su número de teléfono”

“Great place. They cleaned out all the pet hair embedded in the floors, mats, seats, and all the little crevices. Wish I had remembered to take before and after pictures. (But I'm also too embarrassed to post the before)Skip's Detailing.”

“Great communication by Rudy . Fast service. This was by Far the most Stress Free car repair I've ever Had . I would 1000% recommend and Use them for Any Future car and Towing Service.”

“My uncle came to Excel Auto body shop couple months back and when he got his car back I thought he got a replacement vehicle from the dealership.Fast forward. I got rear ended. The employees at excel auto body helped me get in a rental and kept me updated all times with the progress. Not only were they super helpful but I received my car looking 100x better than I originally got the car from the dealership.They cleaned the whole exterior and interior of my vehicle. Not one dust inside the car ??????. Also got my car back without any personal belonging missing.I 100% recommend this shop. Thank you Excel Auto Body.”

“I give this business 5+. The work is impeccable! My SUV looked like it was brand new from a showroom. They went above and beyond on the cleanliness of the entire vehicle, etc. They came highly recommended to me, and I highly recommend them to you. If you live a distance away, they are worth the trip, to repair your vehicle! The Owner and the entire staff couldnt have been more accomodating and pleasant to deal with!Lisa, in the front office, "is a rock star"! With my sincere Thanks and GratitudeCarol DiazDeer Park, NYPS Thank you my Neice Sheri F.”

“Paul installed an engine cover on my toyota. It was a great experience all around. Paul knew exactly what to do, quoted me a fair price, got the job done quickly and well, and even fixed a scratch I had for no extra charge. Even better - he pointed out a repair that I didn't need that the dealership told me I needed. Paul's an expert at his craft, fair and honest. I highly recommend him if you need a body shop.”

“I got my BMW repaired here and the service was great. I spoke to John during most of the process. He was very helpful with every question that I had. They made suggestions as to what I should do during this hard time of not having my car. I would suggest going to them. Simple and easy! BTW I love my car so them taking care of my baby so well puts a smile on my face!”

“Best hand wash hands down . Grabbed the vip wash and my car came out spotless . They really do pay attention to small details . I will definitely return , thank you !”