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“I called this post earlier to inquire about an issue I have been dealing with and I am blown away by Peters professionalism. Peter showed knowledge and was willing to speak with me like a human. Peter went above and beyond which is super rare in the world today. If I can ever utilize this post office in anyway or send others to this location I will do so 100% without hesitation. Thank you Peter, I appreciate everything to did for me today!!Dave B.”
“⚠️Notice:❌️ Self-service including P.O. boxes is not available after 5 pm on weekdays and after 1 pm on Saturdays. Not open on Sundays or holidays at all.✅️ Self-service availability starts at 6 AM .”
“Just wanted to shout out this Greenwich, CT post office and specifically Rashad from the customer service window because they are GREAT! I've been coming to this USPS location for 1.5 years now, and every time I'm greeted with a smile, they are helpful, and efficient in manner. Always appreciated!Also, friendly reminder that being kind to individuals in a customer service role literally takes zero effort on your part. Put kindness out in the world and make someone's day!”
“Anyone who hates the post offices in White Plains, please come to this one! I did something wrong when I changed my address online and the staff here helped me to solve it! Thanks a lot!”
“I had a nice experience at the main Scarsdale post office today, Monday October 23rd. The kind clerk helped me out in processing an in-person change of address request. The clerks helped me out with a smile and it was a plus that there was no line and ample street parking!”
“Best local post office of all time! I wasn't sure if something was delivered so Frank from the Cos Cob Post Office called me personally to say he was going past my house and would take a picture! Seriously, doesn't get better than that! Thanks CCPS!”
“Katonah postmaster was terrific, I had an issue trying to forward a business address as we moved. Online service was not helpful and she walked me through it and within 10 days or so the business mail started to get delivered, she was patient and so helpful!”
“The person at the counter, Dona, was so nice! It was so quick and easy, and made it much easier to get to the all the other places I needed to get to ON TIME! She answered my questions, and was patient and polite.”
“Easily the best post office I’ve ever used. They have a parking lot (!!) and I’ve gotten to know both postmasters and most of the clerks over the past decade. The staff is professional and efficient and even though at busy times it backs up easily (credit a lot of privileged suburbanites who use the USPS all of once a year and equally unprepared college kids from the two local schools), I have always trusted this post office and the excellent service and support they’ve long given me and my business.”
“Small USPS office, but efficient. Staff is quick to assist you. I have visited this site on Saturdays. I want to thank Miguel for his service and welcoming attitude.”
“USPS is the best here. I interact with them extensively and this is my favorite location. I would strongly recommend anyone who is interacting with the USPS to figure out self-shipping tools and how to print your own labels from home. That has made my USPS experience much better.”
“Winifee is the best and most beautiful Lady with the best service.This is my first time here to buy a money order,I don’t understand because I paid a parking ticket for the first time,But she has put in 150/100 effort in customer service,If there are 10 stars , I will give them.”
“Had the best experience. The staff are friendly and knowledgable. Typically I was going to Dobbs Ferry USPS, but their service is rude and rushed. When I found out about this USPS, I was stoked. Joel was extremely helpful assisting me expedite my passport application. I have even gone at 4:58pm when they close at 5pm and they did not rush me out. They kept a very friendly and supporting environment, which I appreciate. Definitely recommend this location!”
“I have have pleasant experiences at this location. It close to my job. I have never waited more than 5 mins, maybe I go in at the right times. Everyone has been helpful and kind. I rather come here then visit my local post office”
“The Post Master give you 100% and should be greatly rewardedI dont think the higher Boss recognizes the good help they receive for the Post Master involvements When it come-to the public, the holiday, people are in a hurry and need to slow down . When people come in last minute they think it OK it not. They do a great job serving the people public of all kinds”
“I absolutely love this post office. Is the line long at times? Yes. Can the service seem slow (only one register open with lobby full of 10 patrons) at times? Of course. Let me tell you the staff makes these mishaps seem like nothing to complain about. Julie( who has retired now for about 2 yrs.), Theresan, Dan and even the new gentleman are all so kind and sociable. When I walked in there about a month after having my baby Thersean said "wait a minute I haven't seen you in a while". What a great feeling. Love love love the staff.”
“Got my daughters passport, I travelled here all the way from Brooklyn and I must say the lady who processed the passport application was extremely helpful and kind.”
“The Review That was Here, was Not so Good.I Revised it because ever Since there was an incident, I was not going to come back. I have to admit the Clerk is So Professional, Friendly, and Warm, & That has been consisting for awhile nowOn top of that, just Recently Clerk#8 went above and beyond to make sure my package got mailed. Being Friendly and Helpful Consistently will change people's perception of this Post Office. If I could give 10 Stars I would.(**********).I Also encourage any person who left a Bad review to examine if you should revise it for the better based on what you have seen and are currently experiencing at this post office”
“We went in for a passport appointment for my daughter at 10 am. We got there 10 mins early (as recommended when we made the appointment) and they were very friendly and opened up a few minutes early to get started on our application. Unfortunately, there were some issues with our paperwork, but we were able to get them sorted out and still wrapped up by 10:05 am. While reviewing the application, the clerk's communication style was definitely direct (but still felt friendly) and I think helps ensure the review goes efficiently and wraps up on time.”
“Never had a major issue ! Is it busy at times ..Yes. is It at times an inconvenience to wait in line sometimes but what isn't.I have to say I find the employess super helpful and knowledgeable .”
“I had a nice experience at this US Post office in White Plains. It was right after closing time on a Saturday, like 2 minutes after. I went up to the door and saw the employee inside. I explained that I only had to get the mail from our box inside and that I really needed to get a letter I was waiting for. He let me in and was really nice.”
“I had been battling an issue with my address for several years where the address that is listed on my deed did not coincide with the address in your system. I had gone back and forth between the Town and the Post Office for many years trying to get this issue fixed. On Tuesday September 5, 2023, I went to the Hartsdale Post Office and was greeted cheerfully by the new Postmaster Denise. I explained my issue to her and gave her some documents to substantiate my claim. She told me she would look into it and asked if I could provide her a copy of my deed. The next day I returned with the deed, she updated me with the information she was able to gather so far and rather then send ME back to the Town Hall as all the other managers had done in the pass she went there and met with the Town assessor. On Friday September 8, Denise called and informed me my issue had finally been fixed and added properly in the Postal Service database. I cried tears of joy and couldn't thank her enough. I asked her for the contact information of the highest person in the post office so I could personally give her the praise she deserves but she told me I should use this web address to document my satisfaction. Although I'd much rather had the opportunity to speak with her superior and share my experience. I hope this is shared with she and her superiors and she is recognized for her outstanding customer care. I have to say you can definitely tell this office is under new management. Even the old employees greet you with courtesy and respect. They are helpful with good attitudes. Denise is good for this office. I hope she stays.”
“Bailey was absolutely the kindest, most pleasant, efficient and knowledgeable clerk ever. I came in with an attitude due to the clerk at the N Broadway office who instructed me to see a manager at Fisher St if I was unhappy with her inability to perform a simple change of address. So glad I did.It took Bailey about 10 seconds, with an attitude that turned my entire day around .”
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“Generally have had a good experience here - I've never had issues with employees. They're not overly friendly but I would probably be unhappy if I was working there, so I can't really knock anyone for that. I leave my packages there and don't ever really need to stand in lines, more people should just set up stamps.com accounts and they can avoid the hassle of waiting on line at the post office. My packages get picked up and sent.”