Rite Aid is a well-known drug store chain that offers a wide range of health and wellness products, pharmacy services, and photo printing. The store is generally clean, organized, and easy to access, which makes shopping pleasant. Customers appreciate the friendly and respectful associates who are available to assist them, creating a welcoming environment. Many reviews mention helpful cashiers who are courteous and willing to help with product questions or issues. The pharmacy team is usually in a rush and sometimes in a bad mood, which can lead to slow service and difficulty reaching staff over the phone. Some customers have experienced long wait times and frustrating interactions with certain pharmacy assistants, including issues like misgendering and slow service, which can make the experience uncomfortable. While the store's stock is often sufficient, there are occasional shortages, especially in makeup, hair dye, and supplements. One shopper noted that their visit was hindered by out-of-stock items but appreciated a particularly kind employee who was stocking shelves and running the register. Overall, Rite Aid is seen as a clean, well-organized store with friendly staff, but some customers feel the pharmacy area could improve in terms of speed and customer service. Despite occasional frustrations, the store remains a reliable place for everyday health needs, discounts, and quick shopping trips.
Improvement in items selection and customer service will help this store.
February 2024
Store is very clean and items are easily accessibie. There is always someone available to welcome and assist you. Polite and respectful associates.Shopping experience is pleassnt.
August 2023
Well organized and clean store. Very courteous young man at the cashier he was very helpful with an issue I had in finding a product
