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January 2023 by Theresa DeCarlo
I use the service for quite a few years and I have been happy with the unit and their service
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December 2022 by Mary Chapman
The overall cleanliness and condition of the parking lot, leaves a bit to be desired. The person who answers the phone at this property, talks excessively, and rapidly.
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November 2022 by Rachel Perfetti
Great place! Very accommodating and Vinny helped a lot. Would recommend !
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October 2022 by Isabel Velazquez
Love the privacy and gated for security and Vinny is amazing
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October 2022 by Necia
The manager is great, friendly and easy to talk to. Will definitely be a long term storage renter with him ❣️
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October 2022 by Bo Ostrander
Fast friendly and experienced service. Will mist likely keep for long term use.
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August 2022 by Tammy Jewell
Safe, secure, and excellent service.Amsterdam NY locationVinny is an excellent manager. My property stored and billing was problem free and easyHighly recommend.
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December 2021 by jim cole
Very helpful staff, well laid out.
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September 2021 by Mark Johnson (Lynoise)
Great customer support and staff.Be careful though. When mapping use the business name not the address. The address sends you about 10 miles down the road. Searching for "Storage mall" gets the correct location on the map (the address is correct just the wrong place on the map).
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July 2021 by Mark Johnson
Great customer support and staff.Be careful though. When mapping use the business name not the address. The address sends you about 10 miles down the road. Searching for "Storage mall" gets the correct location on the map (the address is correct just the wrong place on the map).
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October 2020 by Hannah Cyrek
I didn't use the storage at this location but rather their U-Haul services. I had a U-Haul reserved at USA Matress but was informed the morning of that they didn't actually have the truck I reserved. The people at the storage mall stepped up and got me what I needed quickly and easily. Had a great experience, highly recommend.
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April 2020 by Lisa Lucas
It's a great storage facility, secure with a coded gate, sits really far back from the road. But the fact that it sits so far back does create its own problems. If someone was to cut the fence and break in no one would know it was happening. Which is exactly what happened about three years ago. Mind you if you had one of the circular padlocks your unit remained safe. They only broke into the ones that had a standard padlock, which I had. The office was extremely helpful and since you're required to carry insurance I received a check to compensate my losses. But I had a jewelry armoire with about 15 years of costume jewelry in it. I shouldn't have had my jewelry in there but had no where else to store it. My only complaint about the facility I'd they said they were going to add more cameras after the break in and they haven't.
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April 2018 by Sue T
Convenient location even got a discount on my first month
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January 2018 by Mary Morales
I've rented here for approximately 2yrs. The staff "shyann" is amazing!! But the way the owner runs this place has left a bad taste with me. My unit has thick ice in front of the door preventing me from opening it. I was informed snow/ice removal is the renters responsibility. I was just unable to get up the hill to the property due to ice, my car slid back down. Insurance on a unit is mandatory, WHY ISN'T CLEARING THEIR PROPERTY MANDATORY!! I will be removing my belongings ASAP..
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October 2016 by miguel serrano
They r friendly staff there and there price is not bad
