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May 2024 by anthony vanderwarker
Walk in for flat wood cart only to find them all loaded up for preorders... turned around and went to lowes.
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September 2022 by Kelly H.
Placed online order, offered assembly for store pickup same day. Received an email stating item was assembled and ready for pickup. Then received a call stating not assembled and would not be assembled for another 3 days or so. False advertising online, email for the order to show that the store assembled it and ready for pickup, which in fact was also false. Home Depo does not stand by what they claim! Order cancelled and purchased from Lowes with no issues.
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September 2022 by Sally W.
This is for all customers and contractors that have credit cards with Home Depot. Buyers beware I had a clean credit card nothing on it then went to the flooring Department to purchase flooring, put a down payment to have people come out and measure. Things didn't work out so I went back to the store to get my money back. Lo and behold I had a manager in the store do it and they refunded most of it to my credit card which was a Home Depot credit card except for the amount of $1.8 which they tried to say I took back in cash LOL has anyone else ever got cash from their Home Depot card! I've contacted corporate office on their Shady dealings in that store. Be sure to always check your statements and save your receipts on everything I do think there's a lot of thieving going on at the customer's expense. I know a dollar eight is not a lot of money it's just the principle of this and I am not going to let it go I am sick and tired of being ripped off by these big box stores and if you think about how many people walk through their door each and every day and if they bring something back how much are they truly getting back on their card and how much is somebody actually pocketing in theirs keep your receipts for your own good and check them against your statements. Good luck to you if you can get in touch with somebody that speaks English that can help you with a dilemma from Home Depot their home office is full of idiots as well so disappointed with that store
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April 2022 by Kendra L.
It took 25 minutes to get help in the tool area since everything is locked up. I asked for help and someone called and it took forever for someone to come help clearly do not care about your sales
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August 2021 by Lauren S.
No one cares about delivery mishaps from their subcontracts driving company ESTES TRUCKING. What is with customer service? I am tired of being taken advantage of.........
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May 2021 by Mollie R.
Paid the deposit for the measurement and the guy was late. Then he measured and left without asking questions or answering any. Then the install was scheduled. That part was easy and pleasant. But then I never heard from HD about delivery so I called them. An hour later they scheduled for the day before install. Got a dumpster. Scheduled the other projects with my contractor that had to be done after install of floors. Day of delivery i had to take aim unpaid sick day to be home for delivery. Never came! Three hours and 2 phone calls later they never put my order on the truck. More calls. More frustrating conversations. I had to postpone the other jobs and demand a full refund from HD. I have never been so frustrated and disappointed by a professional business before. I will NEVER go to HD or recommend them for anyone. Or anything. EVER.
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December 2019 by Justin Pflieger
Pro desk lmfao I'm here on Saturday when I get my materials and products ready for picking up early Monday morning but no one can help at the pro desk I have been sitting here for 45 min trying to get 26 rolls of insulation and taking with me 6 it seems that this must be a hard task the pro desk associate had to call a assistant manager over to help finally I'm starting to get somewhere something that should have been a 5 minute prosses was a over a hour
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December 2019 by MICHAEL MCCABE
No veteran's discount. I always get it percentage off at Lowe's for a veteran's discount. I own multiple rental properties it helps. I have been shopping more at Lowe's
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December 2019 by Andy Zagajeski
Such helpful associates.
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December 2018 by Susan J. Iona
Very pleasant people.
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December 2018 by John Casey
Same as usual. Not enough help
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December 2017 by scott walmsley
Friendly, knowledgeable, and helpful employees here
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December 2016 by Warren Bates
Great people to work with at the pro desk and employees are always a pleasure to work with. I had a big order and things got a little crazy but they worked it all out and they never lost there professionalism.
