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July 2023 by Kat Wells
I recently visited and had a great experience. Nebu, was personable and knowledgeable about all the latest cell phone models and accessories. He answered all my questions and made the process enjoyable. The store had a wide variety of models to choose from, and the prices were very reasonable. I would highly recommend this store to anyone looking for a new cell phone. Thank you Nebu!
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June 2023 by Anijawha Hicks
Can't receive or make calls, can't send or receive texts, internet is not working. Going on week 3. I paid $90 for service YET I CAN ONLY USE MY PHONE WITH WIFI. I'm even on wifi leaving this review smh. I keep calling and they refuse to refund my money or fix the issue. I use my phone for work and being scammed by Metro by T-Mobile is unacceptable. Will be switching companies asap and my lawyer will be reaching out to Metro by T-Mobile. DO NOT GET THIS COMPANY!!!!!!
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August 2022 by William Sheldon
Customer service is amazing the representative that helped me made things easy. I definitely would refer anyone to come on board with Metro at T-Mobile. I have experienced many years of satisfaction. I finally got a 5G phone with my upgrade and paid not nearly a quarter of what the phone was worth. Very pleased.
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August 2022 by Richard
Great place..asian guy fixed my phone and my plan and got a tab for free .. cheaper than any place
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August 2022 by Albert Loring
Best Metro ever fixed my phone free
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April 2022 by Rene Hernandez
Just upgrade my phone and metro give me a free line love it..
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April 2022 by Juan C Rivera cotto
Loved this place got 30$ 0f from my bill
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March 2022 by Nathaniel Holmes
The new manager at metro was great helped me to getting 30$ off from my bill. Best metro store I ever went..
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March 2022 by Thomas Hyson
I was visiting Amsterdam N.Y. and paid my phone bill at this store on the 19th.The payment was technically not due till midnight of the 21st. witch was $60 I paid the $64 cash $4 applyed for in store payment of bill. And because my service was technically still on I was never sent the activation message! At midnight last night my phone was turned off due to none payment? When I called the Amsterdam sore this morning the gentleman said in fact he did remember me! When I informed him that my payment had not been processed he basically called me a lier! My response was does the store have cameras? To witch he told me he if I did not have a paper receipt he would not honor or even try to resolve my problem! So basically my point is if I was living about making the payment would I as ok to see the video footage? Anyways,. definitely disappointed! The photo I I'm posting below will definitely show the I was inside the store Saturday the 17th! Because any in store transactions requires the personal to send a one time activation code to your phone so they can access your account!
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March 2022 by David Ortiz
Best metro store in upstate.. very friendly great service
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March 2022 by hank clement
Great place..manager was very kind ..
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January 2022 by Ry an
Great service; manager was so helpful
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January 2022 by ashik Ashik
Great location.. manager was very friendly helpful..knowledgeable cheaper than I thought. Better than any other metro around…
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October 2020 by Ashanti Quinones
10am- 7pm M-S and Closed on Sunday
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November 2019 by Seman Pank
After checking the hours on the metro website, and calling customer service just to double check on some things and they said that they were open. I took the drive which is roughly about 45 minutes to the metro location. Only to find out that the store was closed in at the nearest store was another 30 minutes away. So I went and I got to unlimited phone lines from AT&T for around $82. I will never again visit a metro store, good luck staying open doesn’t even look like you can stay open now.
