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December 2023 by Kyle Schultz
30 minutes waiting in line for one person in the drive through. Highly recommend banking anywhere else.
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October 2023 by M H
Don't understand the hate. I've never had a problem here.
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September 2023 by Cari Carter
Horrible experiences so far
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August 2023 by Sara Phillips
Moving to another bank!! Disappointed in KeyBank backwards ways!!
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July 2023 by Jeannine Farina
They were extremely helpful and caring when I had to sort out my Moms accounts after she passed. I've done my banking with them for many years.
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March 2022 by S K
Unbelievably slow. There could be one or two cars in front of you and you're still sitting there for 10 or 15 minutes. It really is sort of mind-boggling. I guess I'm just happy it's not my bank. I bring a relative there to do their banking, thankfully only once a month
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June 2021 by shawn waldvogel
Teller are very friendly and be very patient with me I’m deaf guy always respect me ? I recommend this bank is best !!!!
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November 2020 by Doug Martin
Not only one of the best banks to bank at but the tellers and managers are awesome! Very clean and everyone wears masks always! Love it!
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May 2018 by Nancy
ONLY reason I gave 1 star was because I couldn't give anything less!!!!!!! Service at Amsterdam Key Bank was AWFUL!!!!!!! Waited for 30 minutes in the drive thru as the teller took care of 2 others cars that pulled up AFTER ME only to have her say that she could not cash my PAYROLL check unless I told her my social security number and occupation even though she had my NYS drivers license!!!!!!!! I did not know that Key Bank was in the practice of collecting key pieces of personal information THROUGH THE DRIVETHRU that could lead to identity theft......NO I do not have a personal Account at Key Bank and it is safe to say I never will.....and neither will my children who had (they are now closing their accounts).....checking accounts that I had them open through Key Bank when they went away to college!!!!!
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March 2018 by Jacqueline Gerena
I just love that it's a hassle free account 😂
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February 2018 by John Dee
The tellers are super friendly and very reliable! They remember you and make you feel very welcome every time you visit!!!
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December 2016 by Danielle Jacobs
Friendly tellers and short lines.