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November 2023 by Carter G.
We sat and waited an hour while other walk-ins got taken care of right away. Terrible customer service. Unfair!!
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October 2023 by Karen Williams
I went to visionworks to select my glasses from my prescription. The people there were very personable and helpful. I would recommend them to anyone.
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September 2023 by Penny Allen
I was a little nervous going but the doctor made me feel so comfortable he was great took his time answering all my questions and making me feel as ease with my concerns. They made my whole process so such a good experience. The lady that helped me pick out frames was great. So kind to me and I thank them.
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September 2023 by Andrew Lauria
I've been coming here for a few years and have always received prompt, friendly service. The staff has always been willing to help and my glasses have all fit perfectly and with the proper prescription.
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September 2023 by Erin
I’ve been coming here for years with mixed results but my most recent visit went above and beyond. I’m not sure what changes they’ve made but it has certainly improved the client experience. The staff was prompt and friendly. I felt very comfortable and listened to. Every aspect from intake (even the stupid machine where they blow air in your eye) to the consultation and the paperwork process was pleasant, I actually can’t wait to go back.
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September 2023 by Rebecca Martin
This place has the worst staff ever. They should get rid of them all and start over. They're rude. They talk about patients in a wide open room where everyone can hear their snide, nasty comments. Their time management skills are terrible. We sat waiting for the optician while they're chit chatting with a waiting room of people. She finally calls us over and it's "Sorry, I didn't know you were waiting." Really, a waiting room full of people and no is working to clear it out faster. I work in Healthcare, I'd be fired if I treated people like this.
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September 2023 by Margaret Slade
Don't bother with making an appointment here because they do not take people according to the way they schedule appointments. This place has gone downhill since I last visited this facility. Here before another person and they took them in first.
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July 2023 by Patti. Lynne Sicluna
Wonderful exam and experience!Every tech was knowledgeable and accommodating.Can't wait for my new Eyewear!
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July 2023 by Heather Chrysler
The new technology being used in replacement of long drawn out procedures made my visit so much quicker, efficient while getting proper prescriptions and exams completed.
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June 2023 by Morgan Ward
Staff was very friendly and helpful. It was busy when I arrived and I didn’t have to wait very long at all. The doctors made sure I left knowing I’d be able to see clearly after not being able to see clearly for years. Thank you to the staff!
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May 2023 by Riley Riley
This place needs to be restaffed. Can't get a hold of anyone in the store. Been trying to get my script fixed for months. Can't call anyone directly. The answering service leaves you on hold forever. If I could give a neg star I would
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May 2023 by Madigan Miner-Vargas
I’ve been coming here for a few years now. Not sure if you have to know someone to get a nice staff member but every time I come in here I get ignored for at least 45 minutes (I’ve come at all different times and it’s always a ridiculously long wait) and the women in here are always MISERABLE. Thanks for the contacts and glasses tho ??. And don’t bother making an appointment you’ll still have to wait at minimum 45 minutes to actually be seen.
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May 2023 by Riley R.
the worst o one answers the phone. Trying to get a script fix that was filled wrong. Truth this entire store just needs to be restaffed. This place was better before they went corporate
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April 2023 by Nicole Rice
I had to delete the review I left 4 years ago so I could leave a new one. That one was five stars as well. 4 years ago I posted about how wonderful the staff was because they had helped me out after my cat ate my glasses. Today I post how wonderful the staff is because they went Above and Beyond on so many different levels. I don't think they realize how much that meant to me. They really kind of Saved My Life not to sound dramatic
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March 2023 by crystal lasher
I’m deaf and everyone there was so patient, kind and understanding with me. Will always keep coming back!
