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July 2023 by Ashley Aponte
This place is professional, their crew is very friendly and I've had work done on my vehicle twice in the last 6 months since dear like to run into cars. I recommend this location in Amsterdam.
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July 2023 by Tyler Blance
Very, very disappointed with the work done on my 2023 F-150. I hit a turkey and shattered my entire windshield, which left glass dust & shards all inside my cabin. I ordered/bought the truck a few months ago through Brown’s, so figured I’d go with them for my repair- after having repairs done, the inside of my truck wasn’t cleaned at all. There were shards of glass in my backseat, glass dust all over the place and even a half empty can of glass cleaner spray in my backseat upon pickup! Called back afterward and let them know the situation, to which they had me come back for additional cleaning. After a second (rushed) cleaning, there’s STILL glass dust & pieces in my backseat. My glass dust-covered sunglasses were still untouched in my side compartment! Had to come home and vacuum/clean everything myself. Incredibly frustrating- when I had a minor fender bender a handful of years ago, my entire truck was cleaned and detailed by a different collision center. This time at Brown’s, with a completely shattered windshield, they barely even vacuumed the mess of glass remnants out of my cabin, let alone clean anything up! Crazy! Dealing with rep Todd was great, don’t want to complain about him, but the rest of the experience was awful!
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May 2023 by Matt Loveday
Dropped my 5th wheel off at Browns for J wrap repair. Had to call them every week. It took 2 weeks just to be told Forest River doesn’t have my parts. Then I had to call to see what thff we y were going to do to fix . Just kept getting the run around by Rich…. Terrible communication and terrible customer service.
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February 2023 by scott walmsley
I am having work done on my car and so far it has been great. Lauri has been very helpful and has to be the most upbeat/ friendly person that I have dealt with at a repair place.
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January 2023 by Migdalis Perea
They always aim to please, great crew and great service.
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November 2022 by Robert B
Great shop and service. Rich is the best!!
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April 2022 by Robert Shovelton
I hit a deer head on and Browns fix my car. When Brown’s collision called and said it would be done. I went over and checked the car out and I found the lightbulb protector missing out of the front headlight. As you can see, They said they would call back when it comes in. I paid in good faith. What a mistake. They would not replace it.
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October 2021 by Luisa Sherman
This company came to our rescue when we had to have a polypropylene black tank from our travel trailer repaired due to multiple cracks. We were going on a week long camping trip in our RV in one week. (Due to the pandemic labor and supply shortages a new tank was not available). Rick the manager was quick to allay our fears and said they could fix the cracks. The repair took a little longer and a little more cost than expected (originally est. quoted) but was done very well and we were very pleased with the results. We would recommend them.
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October 2021 by Patrick Hildreth
I had a deep scratch on 2018 VW Tiguan mirror. I stopped in on 2/24/21 to schedule a quote. The service advisor michael came out right away looked at the mirror, took some photos and had a quote back to me in 5 minutes.The price was very reasonable and fair. I dropped my car off on Monday 03/01/21 and picked it up on 03/02/21. They washed and vacuumed my car out, plastic covers on the steering wheel and seat with a floor mat. I would absolutely recommend browns collision to anyone 10/10 Service
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September 2021 by Barb Monahan
Awesome job done on my camper, would highly recommend them for auto and camper body repair.
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July 2021 by Cindi Balestra
Absolutely awesome if you are ocd about your vehicles being repaired they do an amazing job. They specialize in motorhomes.Shop is hospital clean. Everyone is friendly courteous and very outgoing.
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July 2021 by Tiffany Morey
They did an amazing job on my vehicle !!!
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June 2021 by Gerald&Stacy Adams
Always kind and helpful....
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March 2021 by Patrick J
I had a deep scratch on 2018 VW Tiguan mirror. I stopped in on 2/24/21 to schedule a quote. The service advisor michael came out right away looked at the mirror, took some photos and had a quote back to me in 5 minutes.The price was very reasonable and fair. I dropped my car off on Monday 03/01/21 and picked it up on 03/02/21. They washed and vacuumed my car out, plastic covers on the steering wheel and seat with a floor mat. I would absolutely recommend browns collision to anyone 10/10 Service
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November 2020 by jonathan cuebas
Don't know anything bout mechanic work . Such all day long
