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March 2023 by thomas considine
They sold me a vehicle jeep srt 54,000 thousand to find out later it was a Canadian vehicle… it had a recall on it the value of the recall is for 7000 dollars to fix it.. the warranty is void in the states.. I had to either drive to Canada to fix under warranty or pay out of pocket.. they never disclose it was from Canada and I had no warranty on the states.. shady as can bee…Do not purchase a vehicle from them you will be sorry…ps try and call them no #’s work…….you live you learn
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January 2023 by Dwight Curwen
Had a really good experience purchasing my vehicle here. I worked with Danesh and Felix and got the car I wanted at the cost I wanted. They really worked hard to make it work for me. I recommend highly.
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November 2022 by Joe B.
Buyers beware !!!! Do not buy a car from this dealer warning warning !!! They have a strategy to get you tired desperate make you sign things by lying to you ! I traded my car then never paid my car off . I traded in six months ago . They have destroyed my credit . I have lawyers working on it. I called consumer affair . Better business Bureau. The media. And also the Department of Justice . I'm gonna do everything in my powers to shut them down . Buyers beware !!!
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October 2022 by Stephen Greene
This used car dealer is awesome. It is absolutely INCREDIBLE !! He made the car buying experience so easy. Great selection and prices.He took care of me after I found the car I wanted.Dealt with my insurance co., got me financing ,registered and I drove off all in one day. I highly recommend this place.
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October 2022 by williams herrera
Great dealership. When walking in ask for Jan he was very transparent throughout the entire purchase process, he kept in contact with me even after the purchase to make sure I’m happy and pleased with my vehicle. He is very understanding and knows his cars so trust me he’ll tell you anything you need to know about the vehicle you want to take home.
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October 2022 by Marissa B.
Complete scam stay away!!!! From this location and North Shore Motors in Syosset. Do they have nice cars, yes. However, the price you see online is not the price you will end up paying. Make sure to add at least $5K to the price shown before you waste your time inquiring. They tried ripping me off and when they learned that they're fooling the wrong person and I know my numbers, magically their computer crashed. Worst part is they require the down payment money from you before even running your credit and numbers. The deal fell through and I waited weeks for my refund. One person threatened my husband and said we weren't allowed back there. We called literally 10 times a day and they either hang up on you or your call gets forwarded to the call center who is a complete joke too. Magically, people who were supposedly trying to help us either got fired or quit in the process. This place is completely unprofessional and a bunch of scam artists. Only reason this is even getting a star is thanks to Marc, the GM at the Syosset location who had just returned from being out for a while and he took action to get me my refund back. I wish we dealt with him from the beginning, he's the only nice person there who actually gets the job done.
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October 2022 by Rhys Doyle
Great experience buying my second car from SUNRISE AUTO OUTLATE AND the staff was an amazing and helpful sales person, everyone lent a hand and as-well as the great owners, and made this experience well worth it. I flew in all the way from Houston to NY for this purchase, it has the best deals and the best cars for sale. Definitely referring friends and family.
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October 2022 by Lawrence Greene
My sale rep was super helpful and he made my car buying experience a great one. No games, straight talk and helpful information. I could not ask for a better sales person. Everyone in the office had smiles on their faces and were very friendly. Awesome experience!!!
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October 2022 by Huzaifa Matawala
They have 2 outlets this one and Northshore.They do incorrect postings to make the deal look nice. Be careful and alert what you see online is not what what it actually is. I went to buy the Range rover autobiography as posted on car gurus as great deal. After visiting it turned out to be a supercharger. Then investigated their postings and moat of them were fraudulent,incorrect and deceiving. Wasted my 6 hours.
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October 2022 by Maya H.
STAY AWAY! I bought my c300 7 WEEKS AGO! still have not received my car or any update on it, they never answer the phone and when they do it's a remote call service that has not information. Finally this past week I spoke directly with FELIX the GM he offered a loaner that btw is a f****** hoopty I can't even charge my phone, this only happened when I threaten them with legal action. He assured me he would answer his emails since I
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September 2022 by Felix Gutierrez
Had a wonderful experience purchasing a vehicle from Sunrise auto. Karina was very respectfully and was able to give me an answer to ever question I asked which made me feel comfortable throughout the whole process and successfully was able to get my dream car an M4. Also would like to thank Felix I was a bit confused on the finance part but he was able to educate me on that which I very much appreciate it. Good amount of inventory I highly recommend them as I would definitely come back here in the future.
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September 2022 by Kenny Jeudi
Had a great experience purchasing a vehicle from Sunrise. Jan was very attentive and communicated well to all my needs. Felix worked the numbers to make sure both parties left happy. They definitely have a nice selection of vehicles, I would return to purchase from them again.
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September 2022 by Jenny Cruz
Excelent service and the seller men is a wonderful person..I’m very happy with the new car that my son got ..and I’m very satisfied with the service that I got from all the personal in sunrise auto outlet dealership thank you
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September 2022 by Delisa
Kevin and Ray were amazing! They were patient, accommodating and walked me thru the entire process. I would definitely be coming back to get all my cars from here. Thanks again everyone for their hard work
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August 2022 by Alex W.
DO NOT PAY ANYTHING TO THEM! They go by many many names so be aware. let it be sunrise auto outlet, Northshore motors, gold coast group etc. LIARS Shady business. They will add a lot of fees in your contract. A 2.3k BMW had a final price of 3.2K on the contract. Ridiculous. What is worst? They charge you down payment and deposit before signing the contract and they don't return your deposit or down payment if you decide not to continue with the deal.... This place needs to be shut down.
