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August 2024 by D.W. Paone
I've been there for over 12 years and things have gone south this year. Somehow my last four payments (once a month), made in person, have disappeared. There's a lien on my account and my possessions will be auctioned off, but I cannot get the manager to fix the problem. My next call is to a lawyer.
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January 2024 by Manuel Martinez
Very nice staff Shawn the manager very understanding,,,
Really a good guy, and the place is very nice. Very happy with my storage.
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September 2023 by Monica 90
Horrible company and service. "Guy" at the desk is rude and acts like you're inconveniencing him. One time I walked in and he was vaping behind the desk and acted like I was interrupting. On a Sunday 8/12/23, items of mine got stuck in the lift. Since the office was closed, no one could help me get the lift to work let alone open back up. I called Omega, left voicemail to inform them what happened. Called after work the next day to follow up and the guy did not even listen to my voicemail (probably no voicemails). Explained to him what happened and he said he will go take a look and then call me back. I stopped by the office that Tuesday 8/14/23 to follow up since he did NOT call me back and he and another large dude both acted like I was bothering them and then said "we looked in the lift and nothing was there. You can go to the storage and see if your stuff is in the hallway or something." I drove there, checked the hallways, checked empty units, checked the outside trash and my items were nowhere to be found. Drove back to the office and they acted like there was nothing else to be done. When I suggested that they look at the footage, the main guy said "ok I'll look at the footage and call you in a few days". I gave him until Saturday, 8/26 and of course he did not call me, so I called him to follow-up. His response: "oh I looked at the footage and didn't see anything". When I asked him what he meant, he said it again. I don't even know how he has a job- the owner must be his daddy or something. I asked him if he would prefer me to come to the office and look at the footage with him since he "didn't see anything". He said that won't be necessary and that he will have his manager look at the footage. Two business days later and I still haven't heard anything. Very unprofessional, lazy, and they probably don't actually have working cameras in the facility. Would not recommend.
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September 2022 by El Gibson
Best place for storage in the Island ! ?✅
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July 2022 by Karen Manzanares
I have been renting the place for a year and the manager is super nice and respectful
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February 2022 by Joseph Nohs
Easy peasy 1 2 3hreesy
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December 2021 by Patricia Harris
FIX THE LIGHTS. WHERE PEOPLE STOGAGE IS. ELEVATOR NEED WORK, ARE LOCKED .EVENING IN SUNDAY'S. PEOPLE DOING THINGS IN THERE STORAGE ON SUNDAYS
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December 2021 by Steady Piff
Best place for storage in the Island ! ?✅
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July 2021 by Courtney Conkling
Owner was very nice and is sponsoring Massapequa Mile run
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April 2021 by Krzysztof Ossowski
Elevator problem
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November 2020 by Rich Vollenweider
Clean and friendly
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June 2020 by Humberto Tavarez
Good storage big space
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November 2019 by rob rod
I’m totally aggravated with this people, I moved in one of their units and I packed everything nicely and preserve my stuff and now is all destroyed, they said we cover anything, you got insurance, all is safe, bla bla bla and now a rat, squire some sort of animal when in the unit damage everything, destroyed furniture, clothes, etc.
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August 2019 by Krissy Tay
The most decent price I can find but kind of crappy looking compared to others and when I went to sign up 30 mins before closing no one was there. Had to sit in my car and wait for someone to come back.
Update:NO COMPLAINTS!!! Happy Customer?
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May 2019 by Sherrie Shawy
Good storage place
