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March 2024 by Scar Osoria T.
Rude staff. When I was trying to get help with something, a blonde girl looked away as she don't want to hepl me, I started with a friendly "Hi" she look up and down to me and then said "How can I help you?" with an attitude, after that action I just said "Never mind" and I walked away to another staff member. My partner which didn't saw what happened ask me "what's going on?" And I replied "That she was with an attitude" she heard me saying that and her answer was "Girl! WHAT ATTITUDE?!" In front of the other team member and a customer, really disrespectful. I did answered back, and she keep quiet. After a couple of seconds when the 2nd team member finish with that customer, I ask him for help and he too was with an attitude. Horrible experience honestly, they need some customer service courses.
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February 2024 by Noah Bullard
This CVS is the worse. There customer service is horrible. Gillette the the pharmacist in charge has a horrible attitude. She doesn't know how to speak and becomes very defensive when asked questions. Gillette openly talks about the customers in front of other customers and staff. Each time the medication is supposed to be ready it is never ready. The constant delays in receiving the medication is beyond ridiculous. I encourage everyone not to use this pharmacy at all.
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January 2024 by Dee Y.
I hate to leave bad reviews but it's needed. The Indian woman who's there's in the early mornings is just ridiculously RUDE !!!! Why is she even there if she doesn't want to help the customers ? She once told me she's just there to watch the store and not help anyone. That's insane. There were no other employees in sight to help. I simply asked her very nicely where to find a product and she gets very nasty and says oh what do you want ? I replied I was looking for Pedialyte. She then responds , you didn't see it there ? If it's not there we don't have it. Didn't even try to help me locate it. I just walked away because this wasn't the first time she's been rude. Mind you she's coughing and sneezing throughout the whole store as if she's sick ! I then went over to pharmacy to hopefully get some help which I did immediately. The guy in the white jacket came from behind the counter with no hesitation and actually helped me find the product. That's a great example of an employee who came to do their job. I wouldn't recommend coming here early mornings if you can't find an item. You won't get helped by her for sure !
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January 2024 by III III
Always a line at the counter and drive through. The pharmacy staff is miserable and rude. They close with shutters down every day for lunch like it's the year 1890. The should put up some posts outside so I can tie up my horse. I sincerely hope that CVS goes out of business.
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January 2024 by Waqar Shaikh
Nice Place
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December 2023 by Andrew H.
Rude, condescending pharmacy employees and what's worse, they simply FAIL.. at filling my scripts.. They NEVER have in stock and it takes weeks to get in.. then begins the lies.. I used to depend on CVS for everything, now I don't trust them as far as I could throw them. They have KNOWINGLY declined in service and quality and they DON'T SEEM TO CARE.
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December 2023 by T S.
I was in need of 2 important prescriptions to be filled. I have medications that I must take daily.. The Pharmacist at this location Ramin Sharga was amazing ! . Mr. Sharga was professional and courteous - being on a fixed income Mr. Sharga found and researched a way to decrease prescriptions cost to me. I am grateful that I was on line and he was able to help. I am so happy that this store has such an amazing pharmacist. I am delighted I found a local pharmacy minutes from home I can count on. I plan on using them for all future scripts.
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November 2023 by Robert Tackett
Lately, the service at CVS stores has deteriorated quite a lot. There are extremely long lines at the pharmacy and also at the front of the store. There are not enough cashiers at the stores I frequent.
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October 2023 by Samuel Haviland
When I picked up my order they said one of my items had to be ordered. The cashier said it wouldn’t be in until Friday. Then I went to the consultation desk and the pharmacist said it was already ordered and on its way for the following day. I went back and it wasn’t there. They hadn’t even ordered it and didn’t know if it would come. I had to wait another day and travel to another cvs to pick it up. I just don’t like that they lied, blatantly. I’m going back to stop & shop and you should too.
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October 2023 by jason jessup
Service is horrible and has dramatically gone down in the pharmacy with no indication of going in the up direction in sight. Even the automated system does not work properly and after being on hold waiting for someone to pick up to not be on the phone and speak they pick up the phone and then hang up leaving you the option of either calling again or just going into the store in person.
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October 2023 by Zach P.
I was very impressed with how quickly the drive up pharmacy line moved today. I got there later than I wanted to with less than ten minutes before they break for lunch ( which can be seen on the website ) and there were a ton of cars ahead of me. it was my last day to pick it up as I procrastinated getting the meds. They assisted each car in under 2 minutes. I got my medicine and was not late to work. Thank you CVS pharmacy employees!
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September 2023 by Paula N.
the absolute worst! go to Walgreens. the pharmacy takes 3 hours to fill a script and when it's ready there aren't enough people to help customers. after everything you wait on a line 20 people long. never coming back
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July 2023 by Dave RevYouz
Well, CVS is expensive. Everyone knows that, but what really gets under my skin these days is the notion that anyone can walk into any store with their dog. These animals should always be in a kennel box for the safety of the customers around them. On NYC TRANSIT BUSES, this rule applies. The animal can defecate in the store, bite someone, or someone may be allergic.Animals are just that. They don't get to go everywhere we want to go. Let's continue to respect and understand the needs of others. There may be people like me uncomfortable. ? Thanks.DaveLong Island NY
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July 2023 by Michael Graves
Just spoke to someone in the pharmacy who was unnecessarily rude and impatient. I was just asking basic questions about prescriptions they never notified me they received or were ready. She also put me on hold in the middle of a conversation without any warning, then just kept insisting I answer her question about which I wanted before saying “ok they’ll be ready tomorrow bye” and hanging up. Just wow.
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July 2023 by Marley G.
Unprofessional and unwelcoming. Pharmacist just stared into the car as if I was supposed to know what information she needed. Also the information on the phone isnt accurate, they said the prescription wasn't found but was already done and ready for pick up, I guess that's what happens when you have automated calls instead of human beings.