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February 2024 by Leslie Szasz
Very responsive and helpful customer service at Social Work Dept. Prompt and efficient.
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September 2023 by Cynthia Wheeler CAC II
This company is how I work knowing I am covered. Giving me peace of mind!
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September 2023 by William Arendell
Great all around. I have been with them for years.
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August 2023 by Justin Nutt
It's insurance so not an exciting experience, but this agency is very professional and helpful. Have never had insurance with another agency because the first experience 12 years ago was great.
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Very bad experience with the seller
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May 2023 by Margaret Lorenz
So incredibly helpful! They will take the time to address concerns and help you with your policy when you are in need. Everyone is very helpful and patient!!
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October 2022 by livingwell psychotherapy
Most difficult insurance company I have ever had to deal with. I love their marketing, 'American', the building itself has a look of 'safety and security and wholesomeness'. (It's why I picked them.) In my experience, this is a company is anything but a safe haven in times of need. Remember, there are attorneys who will sue your insurance company if the fail to meet their obligations to you.
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July 2022 by Julia Santana
I can not give enough positive feedback about my experience. My father used the APA for 40 years in his practice. After he passed I was overwhelmed. When I saw their annual letter come I wrote them to tell them why he wouldn’t be renewing.Lauren Spragis was phenomenal. She called me right away and told me about all of the coverage his practice was still entitled to after death. Lauren was kind, intelligent, and an absolute pleasure. She made me feel safe, and cared for. I wish there were more Laurens, and businesses like this. I signed one line and mailed a copy. It couldn’t have been easier. I hope Lauren is recognized, I am proud that my father was insured by them for decades.
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April 2022 by Nikki Patrick
Great company so far
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October 2021 by Elizabeth
Helpful as always. I've been with them for many years and it's always a good experience .
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November 2020 by Brad Yeager
Alsome crab corn soup
