TOPS Friendly Markets is a popular grocery store chain known for its convenient locations, cleanliness, and friendly staff. Customers appreciate the store's competitive prices and weekly specials, with opportunities to "win" free groceries, adding excitement to the shopping experience. The staff is consistently described as helpful and approachable, contributing to the overall pleasant shopping environment. However, some areas for improvement have been noted, such as the bottle return area, which can be messy and inconvenient. Additionally, customers have suggested the need for more shopping carts and scooters for the disabled to enhance accessibility. Despite these minor issues, TOPS Friendly Markets is generally well-regarded by its loyal customer base, who appreciate the store's commitment to providing a friendly and enjoyable grocery shopping experience.
